Manchester, England, United Kingdom · Hybrid
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using ou…
Skills: ISO 9001, ISO 27001, Governance frameworks, Compliance management, Vendor risk assessments
Manchester, England, United Kingdom · Hybrid
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using ou…
Skills: Project management, SaaS implementation, Customer onboarding, Microsoft Excel, Data manipulation
Manchester, England, United Kingdom · Hybrid
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using ou…
Skills: Project management, SaaS implementation, Facilities management, Building maintenance, Microsoft Excel
Manchester, England, United Kingdom · Hybrid
$30k–$33k/yr
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using ou…
Skills: Outbound Prospecting, Pipeline Generation, Lead Qualification, Account-Based Marketing, Stakeholder Mapping
Manchester, England, United Kingdom · Remote OK
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using ou…
Skills: SaaS Implementation, B2B Software Implementation, Requirement Gathering, Project Coordination, Microsoft Excel
Manchester, England, United Kingdom · Remote OK
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using ou…
Skills: Technical Compliance, Building Services Engineering, Facilities Management, Legislative Interpretation, Technical Research
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The Governance & Assurance Manager will establish and improve the company's governance and compliance framework, including ISO 9001 and ISO 27001 certification. They will also act as the central point of contact for customer due diligence, security questionnaires, and regulatory obligations.
The ideal candidate has experience managing ISO 9001/27001 certifications and responding to customer security assessments. Strong project management, communication, and stakeholder influence skills are essential for this role.
SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.
Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.
The Governance & Assurance Manager will establish, own and continually improve SFG20's governance and compliance framework, supporting enterprise growth, customer assurance and regulatory obligations.
The role will act as the central point of contact for customer due diligence, information governance and ISO management, ensuring SFG20 maintains the governance capability expected by enterprise and public sector customers while delivering and maintaining ISO 9001 and ISO 27001 certification following separation from BESA.
This is a new role, providing the opportunity to build governance capability from the ground up.
Own the end-to-end management of customer assurance activities including:
Vendor Risk Assessments (VRAs)
Security questionnaires
Customer due diligence
Compliance responses for bids and tenders
Coordinate responses across internal functions, ensuring responses are accurate, consistent and delivered within customer deadlines.
Maintain and continually improve the customer assurance knowledge base.
Lead the implementation, certification and ongoing maintenance of:
ISO 9001
ISO 27001
Cyber Essentials/Cyber Essentials Plus
Including:
Internal audits
Management reviews
Corrective actions
Continuous improvement
External certification audits
Annual surveillance audits
Coordinate compliance activities across the business.
Support supplier assurance activities.
Maintain governance evidence and audit records.
Ensure regulatory and contractual obligations are met.
Support customer and external audits.
Own governance policies, procedures and document control.
Monitor compliance activities and produce management reporting.
Promote good governance across the organisation.
Compliance and internal processes for Data Protection
Experience managing ISO 9001 and/or ISO 27001.
Experience responding to customer security questionnaires or vendor assessments.
Experience developing governance frameworks and policies.
Strong project management skills.
Excellent written communication.
Ability to influence stakeholders across all levels.
Strong organisational skills.
Comfortable interpreting technical information for non-technical audiences.
ISO 9001 Lead Implementer or Internal Auditor
ISO 27001 Lead Implementer or Internal Auditor
Knowledge of Cyber Essentials Plus
Knowledge of GDPR
Experience with Loopio or similar proposal management software.
Experience within SaaS, technology or enterprise software.
Experience working with public sector customers.
All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required.
🏖 26 days holiday + Bank holidays + buy up to 5 days
🏥 Private Medical insurance with BUPA
🏡 Remote/Hybrid first policy
💙 Employee Assistance programme with WeCare
👨👩👧 Enhanced Family Friendly Benefits
🏋️♂️ Gym Discounts
🚀and more!
Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work!
We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work.
We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
Your building maintenance software solution, helping 2500+ customers achieve industry standard compliance
Manage your building maintenance, effortlessly, through the SFG20 software, Facilities-iQ. Most facilities managers don’t have enough time, budget or resource to manage maintenance effectively. This can result in a costly ‘fix on fail’ approach, but it doesn’t have to be that way. SFG20 is the industry standard for building maintenance, staying up to date with legislation so you don’t have to. Including the latest industry standards and best practice, SFG20 software automates and organises your maintenance needs, saving you time whilst keeping you compliant. SFG20 makes it easy for you to focus your resource, resulting in significant cost savings for your business. Your software solution contains: • 2000+ maintenance schedules • 70+ asset types • Integration with CAFM • 700 yearly schedule updates No more wasted time prioritising your assets or sorting between mandatory and non-essential tasks. SFG20 does it all for you. It is time to upgrade your buildings and start your journey to preventative maintenance. Join 2500+ customers saving time, money, and hassle. Book your product demo today via sfg20.co.uk
Offices: London, GB
Your building maintenance software solution, helping 2500+ customers achieve industry standard compliance
Manage your building maintenance, effortlessly, through the SFG20 software, Facilities-iQ. Most facilities managers don’t have enough time, budget or resource to manage maintenance effectively. This can result in a costly ‘fix on fail’ approach, but it doesn’t have to be that way. SFG20 is the industry standard for building maintenance, staying up to date with legislation so you don’t have to. Including the latest industry standards and best practice, SFG20 software automates and organises your maintenance needs, saving you time whilst keeping you compliant. SFG20 makes it easy for you to focus your resource, resulting in significant cost savings for your business. Your software solution contains: • 2000+ maintenance schedules • 70+ asset types • Integration with CAFM • 700 yearly schedule updates No more wasted time prioritising your assets or sorting between mandatory and non-essential tasks. SFG20 does it all for you. It is time to upgrade your buildings and start your journey to preventative maintenance. Join 2500+ customers saving time, money, and hassle. Book your product demo today via sfg20.co.uk
Offices: London, GB
