Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enha…
Skills: Medical assisting, Front desk operations, Patient scheduling, Insurance verification, Medical billing
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Stafford County, Virginia, United States · On-site
$20/hr–$20/hr
Entry level
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Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
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Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
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Construction Services Manager - Northern Virginia (WBVA7292026a)
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Patient Service Representative, Pulmonology & Sleep
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$18/hr–$22/hr
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As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exc…
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$18/hr–$27/hr
Full-time
high school, bachelor degree
Competitive pay, Incentives, Referral bonuses, 403(b) with employer contributions, Medical insurance, Dental insurance
Posted 7d ago
~40 hrs/week
Responsibilities
The Office Coordinator manages daily administrative and clinical functions, including staff supervision, patient scheduling, and insurance verification. They also perform medical assistant duties such as preparing patients for exams and maintaining medical supply inventories.
Requirements
Candidates must have a High School Diploma or GED and a BLS certification from the American Heart Association. Preferred qualifications include 1-2 years of healthcare or customer service experience and a Bachelor's degree.
Full job description
Thank you for considering a career at Bon Secours!
Scheduled Weekly Hours:
40
Work Shift:
Days (United States of America)
Bon Secours
About Us
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
The Office Coordinator coordinates services of assigned practice, while working as Medical Assistant or Front Desk position for a designed % of time based on the volume of the practice. Coordinates and monitors the work of all office staff and administrative functions. Monitors clinical and clerical staff compliance with regulatory requirements.
Essential Functions:
Demonstrates and meets competencies and skills as outlined in the the departmental skills/competency checklist annually.
Plans, prioritize, and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form.
Maintains a current knowledge of all departmental policies, procedures, functions and EMR in order to make appropriate decisions with guidance from the APM for all aspects of the practice
Works with providers to ensure Press Ganey Patient Experience scores are strong. Responsible for implementing processes at sites when experience scores are not meeting benchmarks.
Maintains, supports and communicates initiatives such as PCMH, EMMI, Tel-Assurance, Meaningful Use.
Prepares patient and equipment for exams and procedures, apply/remove dressings, administers treatment under the direction/supervision of the physician. Maintains medical supply inventory, maintains physician’s call schedule, schedules all surgeries and procedures with the OR if applicable. Provides phone triage for scheduling same day appointments.
Answers phones and directs calls to the appropriate party, collects co-payments and deductibles at time of service. Checks patients in, schedules new patients as well as return visits.
Responsible for daily posting of all charges, receipts, ensuring all encounter forms are accounted for, obtaining any missing charge information. Accurately posts CPT and ICD-9 codes, pays attention to procedure modifiers, and appropriateness of diagnosis codes. Responsible for balancing receipts and deposits at close of day.
Verifies insurance coverage and obtaining authorizations, if necessary, from insurance carriers for procedures, test, therapy, etc. Notify physician/assistant when pre-cert problems occur
Pulls charts for scheduled patients, prepares charts by assuring all required reports, faxes, and notes are present, files charts back. Follow HIPAA guidelines for release of medical records. Thins charts per office schedule following chart retention regulations
Trains new employees working at site, and well as employees who need re-training.
Establishes and maintain an effective working relationship with clinical and clerical staff, physicians, administrative staff and patients.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required)
Bachelor’s degree (preferred)
Licensure/Certification:
BLS Basic Life Support – American Heart Association (required)
Experience:
1-2 years of healthcare experience (preferred)
1-2 years of extensive customer service experience (preferred)
Experience in multiple areas of pre-access (scheduling, pre-registration, financial clearance) preferred.
Range:
Minimum: $18.11
Maximum: $27.17
Bon Secours is an equal opportunity employer.
As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
SO-Diabetes and Endocrinology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland.
Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes.
Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
How much do Customer Service & Support jobs in Virginia pay?
Based on 2765 listings with disclosed salaries, most customer service & support jobs in Virginia pay between $47k–$110k per year. Individual offers vary with seniority, company size, and specialization.
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