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Full-time
bachelor degree, postgraduate degree
Maternity/Paternal leave, Tuition reimbursement, Medical insurance, Vision insurance, Dental insurance, Life insurance
Posted 6h ago
~40 hrs/week
Responsibilities
The Director of Warehouse Operations oversees daily operations, manages multiple departments, and implements strategies to improve efficiency and productivity. They are responsible for budgeting, performance management, and ensuring that organizational objectives are met through effective leadership and process optimization.
Requirements
Candidates must have a bachelor's degree in business or operations management, with a master's degree preferred. A minimum of 10 years of experience in a senior management role within operations or a related field is required.
Full job description
POSITION SUMMARY:
The Director of Warehouse Operations is responsible for overseeing and coordinating the daily operations of the organization. This role involves managing various departments, ensuring efficiency, implementing strategies to improve processes, and achieving organizational objectives. The Director of Warehouse Operations plays a crucial role in streamlining operations, maximizing productivity, and maintaining high-quality standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
Reviews, analyzes, and evaluates business procedures.
Implements policies and procedures that will improve day-to-day operations.
Ensures work environments are adequate and safe.
Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
Improves customer service and satisfaction through policy and procedural changes.
Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
Projects a positive image of the organization to employees, customers, industry, and community.
Participates in the hiring and training of departmental managers.
Organizes and oversees the work and schedules of departmental managers.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
All other duties as assigned.
EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES:
Bachelor’s degree in business administration, operations management or a related field. Masters degree preferred.
10 years + experience in a senior management role, preferable in operation s or a related field.
Excellent analytical, decision-making, and problem-solving skills.
Thorough understanding of practices, theories, and policies involved in business and finance.
Superior verbal and written communication and interpersonal skills.
Superior managerial and diplomacy skills.
Proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
The Würth Difference:
Proactive supply chain solutions customized to your business, your industry
Industrial products and services delivered with prompt, personal attention
Inventory management solutions that keep your production line moving smoothly
Complete program support from initial design, to implementation, training, to ongoing analysis
Why Würth:
Maternity/Paternal leave after 1 year of service
Tuition Reimbursement eligible after 1 year of service
Health benefits and programs - medical, vision, dental, life insurance and more
Additional benefits 401(k), short term disability, long term disability
Paid Time Off, accrued per pay period, additional day earned per year of service
10 paid holidays
EEOC STATEMENT:
The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.
Our industry-leading inventory management technology and a worldwide team of supply chain experts help ensure you receive your C-Parts, including fasteners and other industrial supplies, at the right place, right time, and right price, every time, with:
• Data-driven, customized inventory management solutions
• End-to-end program support to optimize supply and reduce costs
• Global network stability and buying power combined with local partnership
We provide maximum efficiency, control, and transparency over your supply chain. Our highly customized logistics solutions lower purchasing and operating costs, save valuable storage space, and free up your teams so you can concentrate on your core business. Our responsive, experienced team provides constant support to help you get the most out of your programs, products, and processes.
Our expertise goes further than distribution. We invest in continuous learning and practical knowledge-sharing across inventory management, quality, logistics, and supply chain best practices, so customers benefit from proven processes, not just parts.
Our parent company, the Würth Group, is the world market leader in industrial distribution and consists of hundreds of companies in more than 80 countries. Our access to the Würth Group’s global knowledge and resources provides a network of stability and breadth of expertise, while our local teams are busy cultivating personal relationships and understanding to ensure your supply chain needs are met.
Family-owned and privately held since 1945, the Würth Group is characterized by a future-oriented strategy, unparalleled customer partnership, and an unrivaled commitment to quality.
Offices: 598 Chaney Ave, Greenwood, Indiana 46143, US · 9485 Winnetka Ave N, Brooklyn Park, MN 55445, US · 3845 Thirlane Road, Roanoke, VA 24019, US · 144 Industrial Dr, Birmingham, Alabama 35211, US · 10 Abbott Court, Bldg B, Unit 203, Brandtford, Ontario N3S 0E7, CA
How many Customer Service & Support jobs are open in Roanoke, VA right now?
There are currently 780 open customer service & support positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Roanoke, VA?
Companies currently hiring include Carilion Clinic, Lowe's Companies, Inc., Kroger, Dollar Tree Stores, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Roanoke, VA?
Yes — 26 of the 780 open customer service & support positions offer remote or hybrid work (13 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Roanoke, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.