Customer Service & Support Jobs in Richmond, VA (Now Hiring) — 2,249 open
BCA Financial Services, Inc.
Remote Account Representative
Richmond, Virginia, United States · Remote Solely
Entry level
Description $17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If …
GEM is hiring an Entry-Level Customer Engagement Representative to support customer interactions, community outreach, events, and client engagement activities. This is an in-person entry-level position designed for indiv…
Skills: Customer engagement, Communication, Community outreach, Event support, Interpersonal skills
Description About Us We know you have a choice about where you work, and we’re excited that you are considering a career with Levco Management. Are you looking for a company with a hands-on approach, a strong support sys…
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer service, Sales support, Logistics coordination, Order management, Billing
Retail Sales Ambassador - Tailored Clothing, Short Pump Town Center - Full Time
Richmond, Virginia, United States · On-site
$16/hr–$21/hr
Entry level$5.0B raised
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
About Company: Our Vision Our vision is to become the premier hotel development company with a concentration in Virginia, committed to excellence through strategic development and continued innovation in the hospitality …
✨ Join the Lovisa Team – Where Fashion and Fun Come Together! ✨ Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewelle…
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Problem-solving, Communication
Description Job Title: Assistant Manager Location: Richmond, VA Reports to: Facility Manager FLSA Status: Part Time Non-Exempt (16 hours/week) Job purpose The Assistant Manager markets to the commercial and consumer cust…
Skills: Retail management, Customer service, Sales, Time management, Microsoft Office
Job Purpose The District Leader is responsible for building and developing a high-performing retail operations team by recruiting top talent, delivering consistent training, and providing clear, results-driven leadership…
Skills: Retail operations, Team leadership, Staff development, Performance management, Budgeting
Job Summary: The Desktop Support Technician II is responsible for managing escalation issues from the help desk Technicians. This position utilizes in-depth analyses and problem solving in resolving issues related to har…
Skills: Desktop support, Hardware troubleshooting, Software installation, Network troubleshooting, Windows operating systems
Company Description Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distributio…
H0090 - Human Resources Information Systems Analyst Wage
Richmond, Virginia, United States · Remote OK
$30/hr–$50/hr
Mid level$2M raised
Serve as a customer liaison and support for data, reporting and HRIS systems in support of HR Division and Agency daily operations. Work closely with members of Human Resources field operations and program management as …
Skills: HRIS, Data analysis, Reporting, Customer service, Troubleshooting
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team …
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer service, Sales, Communication, Problem solving, Teamwork
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Sales, Customer service, Communication, Product knowledge, Problem solving
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Customer service, Sales performance, Inventory management, Team development
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer service, Sales, Communication, Problem solving, Teamwork
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Safe driving, Communication, Teamwork
Morgan & Morgan, P.A.
Case Manager
Richmond, Virginia, United States · On-site
$60k–$90k/yr
Mid level
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client suppo…
Skills: Case management, Medical records management, Insurance communication, Document preparation, Client support
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Full-time
Medical insurance, Dental insurance, Vision insurance, GAP insurance, Life insurance, 401(k) with company match
Posted 2h ago
~40 hrs/week
Remote in Florida, United States, Georgia, United States, Missouri, United States, Nebraska, United States
Responsibilities
The representative will handle high-volume inbound and outbound calls to help patients understand their accounts and resolve financial responsibilities. They will also negotiate payment plans and accurately document all interactions within the company systems.
Requirements
Candidates must have at least one year of experience in a call center, customer service, billing, or collections environment. Applicants are required to reside in specific states and possess a quiet, private workspace with high-speed internet.
Full job description
Description
$17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home.
Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we’d love to meet you. You’ll play an important role in helping patients navigate their financial responsibilities with respect and care. We’ll provide the equipment, tools, training, and support—you bring the drive to succeed.
What We Offer:
$17/hour + monthly bonus opportunities
Consistent Monday–Friday schedule
Medical, dental, vision, GAP, and life insurance
401(k) with company match
Paid time off and paid holidays
Company-provided equipment
What You’ll Do:
Talk with patients to help them understand their accounts and find solutions
Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
Handle a high volume of inbound and outbound calls
Accurately document interactions in our systems
Meet performance goals (with support and coaching along the way)
Requirements
Qualifications:
1+ year of experience in a call center, customer service, billing, or collections
Strong communication and problem-solving skills
Ability to build trust and work through sensitive conversations
Basic knowledge of medical terminology (preferred)
A reliable, detail-oriented work style
Work-From-Home Requirements:
Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
Quiet, private workspace
High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
Wi-Fi and hotspots are not supported
Must meet tech requirements before training begins
BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
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Related keywords
Early out collectionsSelf-pay collectionsHealthcareAccounts receivableMedical billingRevenue cyclePatient financial representativeCall centerContact centerVirtual collectionsWork from homePatient account representativeBilling clerkMedical office
Building connections that leave positive impressions
Industry
Financial Services
Company size
51-200 employees
Founded
1944
Headquarters
Miami, Florida
LinkedIn followers
11,032
Who We Are
Over seventy-five years ago, BCA’s founding fathers laid the strong foundation for which BCA would continue to grow. They formed a culture of family values and corporate identity that the current owners continue to build upon today.
Since day one, we have collected compassionately and with a customer-centric approach which has contributed to our reputation of a successful organization and reliable partner. Earning the absolute trust of our clients and their consumers, and providing them with exceptional service are our guiding principles and the compass that guides our business decisions.
What We Do
We give our clients the peace of mind, security, and infrastructure you would expect from a larger organization but offer the flexibility and personalized service you would expect from a boutique business model. We pride ourselves on our ability to design solutions that are built around our clients’ unique business and customer service goals.
Our extensive knowledge of the accounts receivable management industry, significant consumer insight, and creative approach to revenue recovery allows us to be a strategic partner, focused on our clients’ goals.
How We Do It
We consistently meet client satisfaction and revenue recovery goals by combining decades of experience with emerging technology, a culture of innovation, and unique workflow strategies tailored to fit our clients’ needs and the needs of their consumers.
Our partners maintain a comfort level knowing that we are compliant with all necessary security requirements, state and federal regulations, and industry standards for maximum revenue recoveries.
Offices: 18001 Old Cutler Road, Suite 462, Miami, Florida 33157, US
Accounts Receivable Management and CollectionsLegalConsultingFinancial ServicesFinancial Transaction ProcessingFinance
Frequently asked questions
How many Customer Service & Support jobs are open in Richmond, VA right now?
There are currently 2,249 open customer service & support positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Richmond, VA?
Companies currently hiring include CVS Health, CoStar Group, Dollar Tree Stores, Shamin Hotels, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Richmond, VA?
Yes — 161 of the 2249 open customer service & support positions offer remote or hybrid work (91 remote, 70 hybrid).
How do I apply for Customer Service & Support jobs in Richmond, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.