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Customer Service & Support Jobs in Virginia Beach, VA (Now Hiring) — 1,093 open

L.L.Bean logoL.L.Bean

Store Team Leader - Retail Merchandising - Lynnhaven VA

Virginia Beach, Virginia, United States · On-site

Mid level

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value…

Skills: Retail Merchandising, Team Leadership, Visual Display, Customer Experience, Business Analysis

Kroger logoKroger

Grocery Clerk

Virginia Beach, Virginia, United States · On-site

$15/hr–$17/hr

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…

Skills: Customer Service, Effective Communication, Basic Math, Retail Experience

Kroger logoKroger

Courtesy Clerk/Grocery Bagger

Virginia Beach, Virginia, United States · On-site

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…

Skills: Customer Service, Communication Skills

THE EDGE SPORTS LLC Dba D-BAT Virginia Beach

Assistant General Manager D-BAT Virginia Beach

Virginia Beach, Virginia, United States · On-site

Mid level

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Job Title: Assistant General Manager Locati…

Skills: Facility Management, Staff Supervision, Customer Service, Revenue Growth, Event Planning

True Adventure Travel

Remote Travel Advisor

Virginia Beach, Virginia, United States · Remote Solely

Entry level

Position: Remote Travel Advisor Company Description Specializing in cruises, resorts, and theme park vacations, True Adventure Travel takes the guesswork out of travel planning. With trusted partnerships and personalized…

Skills: Communication skills, Customer service, Travel planning, Itinerary management, Independent work

Kroger logoKroger

PHARMACY/TECHNICIAN

Virginia Beach, Virginia, United States · On-site

$14/hr–$19/hr

Entry level

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the…

Skills: Customer Service, Patient Intervention, Health and Wellness Services, Confidentiality, Pharmacy Operations

Parking Management Company logoParking Management Company

Valet Attendant - Virginia Beach, VA

Virginia Beach, Virginia, United States · On-site

$13/hr–$20/hr

Entry level

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and p…

Skills: Customer Service, Vehicle Operation, Communication, Time Management, Attention To Detail

Globe Life American Income Division: AO Organization logoGlobe Life American Income Division: AO Organization

Virtual Rep Entry Level

Virginia Beach, Virginia, United States · Remote Solely

$90k–$120k/yr

Entry level

AO Globe Life is actively hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or individuals …

Skills: Communication, Interpersonal Skills, Organization, Self-motivation, Video Communication Platforms

Michaels Stores logoMichaels Stores

Party & Event Host

Virginia Beach, Virginia, United States · On-site

$12/hr–$15/hr

Entry level

Store - VA BCH-CONSTITUTION, VA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly custom…

Skills: Event Coordination, Customer Service, Childcare, Communication Skills, Organizational Skills

Arcis Golf logoArcis Golf

Server-2

Virginia Beach, Virginia, United States · On-site

Entry level

Club Location: Broad Bay Country Club - Virginia Beach, VA Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team …

Skills: Guest Relations, Order Taking, Menu Knowledge, Communication, Conflict Resolution

Advance Auto Parts logoAdvance Auto Parts

Salesperson

Virginia Beach, Virginia, United States · On-site

$13/hr–$14/hr

Mid level$1.9B raised

Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…

Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service

The Harrison Group, Inc. logoThe Harrison Group, Inc.

Front Desk Clerk - Hampton Inn Virginia Beach Oceanfront South

Virginia Beach, Virginia, United States · On-site

Entry level

Job Title: Front Desk Clerk Location: Hampton Inn Virginia Beach Oceanfront South Reports to: Assistant General Manager Basic Purpose: The Front Desk Clerk is responsible for providing professional and courteous service …

Skills: Customer Service, Night Audit, Property Management Systems, Financial Reconciliation, Guest Relations

Kroger logoKroger

Grocery Clerk

Virginia Beach, Virginia, United States · On-site

$15/hr–$17/hr

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…

Skills: Customer Service, Communication, Basic Math, Retail Experience

Kroger logoKroger

Courtesy Clerk/Grocery Bagger

Virginia Beach, Virginia, United States · On-site

$15/hr–$17/hr

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…

Skills: Customer Service, Effective Communication

Kroger logoKroger

Bakery/Deli Clerk

Virginia Beach, Virginia, United States · On-site

$15/hr–$17/hr

Entry level

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…

Skills: Customer Service, Effective Communication, Basic Math, Food Handling, Retail Operations

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) logoNAVY EXCHANGE SERVICE COMMAND (NEXCOM)

(NEX OCEANA) SPECIALTY SALES ASSOCIATE

Virginia Beach, Virginia, United States · On-site

Entry level

Job Summary: As a Specialty Sales Associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opin…

Skills: Customer Service, Product Knowledge, Cross-selling, Upselling, Point-of-Sales (POS)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) logoNAVY EXCHANGE SERVICE COMMAND (NEXCOM)

(NEX LITTLE CREEK) - SUPERVISORY SALES ASSOCIATE

Virginia Beach, Virginia, United States · On-site

Entry level

Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a compa…

Skills: Customer Service, Team Leadership, Sales, Upselling, Cross-selling

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) logoNAVY EXCHANGE SERVICE COMMAND (NEXCOM)

(NEX LITTLE CREEK) - SALES ASSOCIATE - LADIES

Virginia Beach, Virginia, United States · On-site

Entry level

Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You…

Skills: Customer Service, Sales, Point-of-Sale (POS), Inventory Management, Cash Handling

ALDI USA logoALDI USA

Part-Time Store Cashier/Stocker

Virginia Beach, Virginia, United States · On-site

Entry level

ALDI is looking for enthusiastic part-time cashiers and stockers. As a cashier, you’ll provide friendly, efficient checkout service, while as a stocker, you’ll help keep shelves stocked and organized to ensur…

Skills: Customer Service, POS Systems, Inventory Management, Merchandising, Cash Handling

Westminster-Canterbury on Chesapeake Bay & Senior Options, LLC logoWestminster-Canterbury on Chesapeake Bay & Senior Options, LLC

Concierge Team Member (PT)

Virginia Beach, Virginia, United States · On-site

$18/hr–$21/hr

Entry level

Location: 3100 Shore Drive Virginia Beach, VA Reports to: Concierge Services Supervisor FLSA: Non-Exempt (Hourly) Schedule: Part-Time (Some nights and weekend availability required) About Us Founded in 1982, Westminster-…

Skills: Customer Service, Multitasking, POS Systems, Cash Handling, Administrative Support

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Showing 1–20 of 1,093

L.L.Bean logo

Store Team Leader - Retail Merchandising - Lynnhaven VA

L.L.Bean

Virginia Beach, Virginia, United States • On-site

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Mid level

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  • Full-time
  • associate degree
  • Health Insurance, Financial Goal Support Programs
  • Posted 11h ago
  • ~40 hrs/week

Responsibilities

Drives business results by leading team talent and executing visual merchandising strategies to enhance the customer experience. Manages store operations, including staff training, performance coaching, and adherence to health and safety policies.

Requirements

Requires an associate degree or equivalent and at least 2 years of relevant retail experience. Candidates must possess strong leadership skills, proficiency in POS and Microsoft Office, and the ability to work a flexible schedule.

Full job description

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Our Lynnhaven, VA retail store is looking for a Store Team Leader to join the team. If you're passionate about leading people and delivering exceptional customer experiences, we'd love to hear from you.

Position Purpose: Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

Responsibilities:

Merchandising

  • This is a support role under the Product area of responsibility for stores.

  • Plans maps and executes floor sets by translating Trail Guide and floor sets into compelling and inspiring merchandise presentations

  • Analyzes reports and uses business acumen to make smart decisions to drive sales

  • Completes and supports all visual display and windows execution

  • Works closely with Operations Productivity team to plan and efficiently process floor sets and replenishment

  • Executes marketing signage and promotions

  • Executes markdowns and merchandise recovery

Customer Experience:

  • Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.

  • Acts as a Leader on Duty as scheduled to drive conversion and sales.

  • Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.

  • Executes and implements all recognition programs including living the legend efforts, in store contests, etc.

  • Reviews all forward-looking business events (holidays, promotional weekends, market trends).

  • Develops meaningful activations and selling efforts to drive even greater sales results.

  • Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.

  • Ensures the highest level of fitting room service is occurring driving conversion and UPT.

Training:

  • Supports and trains associates, communicating standards and processes, company policies and procedures

  • Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.

  • Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.

  • Supports, directs, and develops store champions (buddies) and experts.

  • Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.

  • Maintains and manages all employee facing communication including break room messaging, and communication boards. Ensures start up meeting are occurring, and that content is compelling and inspiring.

  • Models L.L.Bean’s inclusive and fair hiring practices

  • Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team.

  • Values and works collaboratively and respectfully across a variety of differences among team members and customers.

Total Store Accountability:

  • Aids in the achievement of all financial measures as well as area specific metrics.

  • Key holder as required serving as a potential opener/closer for the store.

  • Prepares & communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team

  • Recommends adjustment to staffing levels/schedules to meet work requirements.

  • Address and respond to employee issues/conflicts related to day to day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.

  • Provides in the moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process

  • Contributes to Peak planning preparation and readiness.

  • Leverages knowledge and strengths to foster growth and development of the team.

  • Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.

  • Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

  • As assigned:

    • Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved.

    • Ensure the service hub is fully stocked, free of clutter, and operating effectively.

    • Accountable for cashier execution and efficiency with a focus on service delivery.


Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level: 2-Year Associates Degree
Years of Experience: 2+

Skills and Qualifications:

  • Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer

  • Excellent organizational and time management skills

  • Systems knowledge (POS, Word, Excel) and comfort with social media platforms

  • Capability to build strong partnerships and to work collaboratively to achieve goals

  • Ability to inspire and motivate others

  • Ability to maintain a high level of enthusiasm and a positive attitude

  • Demonstrated ability to foster an inclusive work environment and customer experience.

  • Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds

  • Demonstrated interpersonal, written and verbal communication skills

  • Ability to work a flexible schedule including nights, weekends and holidays

  • Mobility and desire to relocate a plus

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

Related keywords

Retail MerchandisingFloor SetsVisual MerchandisingCustomer ConversionUPTQualtricsPOSRetail OperationsStaff DevelopmentInventory AuditsMarkdown ExecutionRetail LeadershipInclusive HiringPayroll ManagementHealth and SafetyOutdoor Lifestyle Retail

About L.L.Bean

LinkedInVisit site
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Freeport, Maine
LinkedIn followers
66,502

Welcome to the outside. The official LinkedIn for L.L.Bean. #BeanOutsider L.L.Bean, Inc. is a leading multi-channel merchant of quality outdoor gear and apparel. Founded in 1912 by Leon Leonwood Bean, the company began as a one-room operation selling a single product, the Maine Hunting Shoe. While its business has grown substantially, the company remains committed to the same honest principles upon which it was built – a focus on the customer, continuous product improvement and innovation, respect for people, and preservation of the natural environment. The 220,000 sq. ft. Flagship campus of stores in Freeport, Maine is open 24 hours a day, 365 days a year and welcomes more than three million visitors each year. L.L.Bean can be found worldwide on http://www.llbean.com/ and in over 160 countries via the catalog and website. http://www.llbeancareers.com http://www.llbeanbusiness.com While exploring job opportunities, we recommend you use caution to prevent against internet, email and telephone scams which have become increasingly prevalent. Some of these scams seek to entice victims to pay money or divulge sensitive personal information via fake interviews, employment applications or even offer letters. Please keep the following in mind if you are seeking employment with L.L.Bean: • An L.L.Bean employee will not solicit candidates through a non-L.L.Bean email address or phone number (such as Yahoo, Hotmail or Gmail). • Positions posted on external sites (such as LinkedIn or Indeed) should also appear on llbeancareers.com, if legitimate. • L.L.Bean will never ask for personal information early in the interview process (such as your social security number, national insurance number, date of birth, bank account information, or other sensitive personal information). This information is only required after L.L.Bean offers you a job and you accept the position. [email protected] • Bank information will not be collected prior to the first day of employment.

Offices: 15 Casco St., Freeport, Maine 04033, US

Outdoor Equipment & ApparelDirect-to-Business SalesU.S. Manufacturingand Outdoor Discovery SchoolsBrand MarketingBusiness DevelopmentSporting GoodsRetailApparelOutdoors
View all jobs at L.L.Bean

Frequently asked questions

How many Customer Service & Support jobs are open in Virginia Beach, VA right now?

There are currently 1,093 open customer service & support positions in Virginia Beach, VA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Virginia Beach, VA?

Companies currently hiring include HEI Hotels & Resorts, Dollar Tree Stores, Shamin Hotels, Advance Auto Parts, Kroger, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Virginia Beach, VA?

Yes — 80 of the 1093 open customer service & support positions offer remote or hybrid work (52 remote, 28 hybrid).

How do I apply for Customer Service & Support jobs in Virginia Beach, VA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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