Cincinnati, Ohio, United States · On-site
Salary: $70,000-$80,000 Other Forms of Compensation: Pay Grade: 12 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the he…
Skills: Customer service, Coaching, On the job training, Organizational skills, Multi-tasking
Beavercreek, Ohio, United States · On-site
The Properties at Wright Field is an Equal Opportunity Employer/Veterans/Disability Leasing Professional The Properties at Wright Field in Dayton, OH is looking to hire a full-time Leasing Professional to work at our res…
Skills: Customer service, Administrative skills, Organizational skills, Communication, Computer proficiency
Symmes Township, Ohio, United States · On-site
$13/hr–$14/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Krnblz LlcUnion Township, Ohio, United States · On-site
$19/hr
All hires must have open availability, meaning open 7:30-4, close 4-11 pm Mondays - Sundays.. 7 days a week and 1-2 current years experience as a shift manager in a restaurant setting. If you need a specific interview ti…
Skills: Leadership, Customer service, Communication, Multi-tasking, Problem solving
Muskingum County, Ohio, United States · On-site
$27k–$39k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Customer service, Problem-solving, Help desk software, Microsoft Office, Written communication
Wood County, Ohio, United States · On-site
Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this g…
Skills: Patient Care, Vital Signs Measurement, Medical Record Management, Customer Service, Clerical Duties
Wheelersburg, Ohio, United States · On-site
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you …
Skills: Customer Service, Retail Technology, Inventory Replenishment, Order Processing, Basic Arithmetic
Columbus, Ohio, United States · Remote Solely
$11/hr–$12/hr
Job DetailsLevel: EntryJob Location: ACC Ohio - Columbus, OH 43212Salary Range: $11.50 - $12.00 HourlyWork From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: Training: Monday-Friday 9:00am-…
Skills: Customer service, Data entry, Problem-solving, Communication, Troubleshooting
Poland, Ohio, United States · On-site
Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiate…
Skills: Patient Reception, Patient Intake, Financial Transactions, Appointment Scheduling, Electronic Health Records
Columbus, Ohio, United States · On-site
$50k–$100k/yr
We are the #1 fastest-growing private company in Columbus, Ohio, by Inc. 5000, and one of the top and youngest financial planning firms in the country. Peak has grown from one team member to over 60 team members in just …
Skills: Financial Planning, Client Service, Relationship Management, Financial Analysis, Strategic Planning
Massillon, Ohio, United States · On-site
*Cosmetology or Barber License (Required)* APPLY NOW - TEXT: SUPERCUTS474 to 44000 Join Regis Corporation as a Salon Leader – Elevate your Leadership Journey! Have you ever envisioned yourself as a key player in salon ma…
Skills: Salon management, Team leadership, Customer service, Recruitment, Performance evaluation
Lorain, Ohio, United States · On-site
THIS IS A COLLECTIVE BARGAINING UNIT POSITION Summary of Primary Function/General Purpose of Position Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in acco…
Skills: Patient Care, Vital Signs Monitoring, Personal Hygiene Care, Patient Mobility, Clinical Documentation
Lorain, Ohio, United States · On-site
THIS IS A COLLECTIVE BARGAINING UNIT POSITION Summary of Primary Function/General Purpose of Position Provides direct patient care under the guidance of the Registered Nurse or designated health care professional in acco…
Skills: Patient Care, Vital Signs Recording, Personal Hygiene Care, Patient Mobility, Clinical Documentation
Ohio, United States · Remote OK
$170k–$190k/yr
Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progres…
Skills: Enterprise software sales, Services sales, Consultative selling, Revenue growth, Sales forecasting
Muskingum County, Ohio, United States · Remote Solely
$29k–$42k/yr
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opport…
Skills: Customer service, Problem-solving, Help desk software, Microsoft Office, Written communication
Perrysburg, Ohio, United States · On-site
$91k–$137k/yr
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager.…
Skills: Operations management, Team leadership, Performance management, Data-driven decision making, Analytical problem-solving
Fairborn, Ohio, United States · On-site
$16/hr–$18/hr
-Up to $19/ hour based on experience -8:00pm - 2:00am -Weekend and weekday availability required Be the reason our stores look their best. Do you enjoy staying active, working as part of a team, and making a direct impac…
Skills: Merchandising, Stocking, Product rotation, Customer service, Teamwork
Stow, Ohio, United States · On-site
$16/hr–$18/hr
- Starting at $16.00/hr, up to $18.00/hr (based on experience) - Part-Time, Day Shift: availability between 8:00am - 4:00pm (6-8 hour shifts) - up to 4 days/week, 18-24 hours/week (could be up to 32 some weeks) - availab…
Skills: Merchandising, Stocking, Planogram implementation, Inventory rotation, Relationship building
Columbus, Ohio, United States · On-site
Job Opportunity: Project Manager with ElitAire in Columbus, OH Do you pride yourself on your ability to manage and inspire people? Do you thrive on continuous improvement and optimizing efficiency? Are you seeking a high…
Skills: Project Management, HVAC, Equipment Selection, Technical Support, Proposal Development
Zanesville, Ohio, United States · On-site
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Skills: Vehicle repair, Vehicle maintenance, Customer service, Communication, Problem solving
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The Patient Experience Manager is responsible for coordinating and directing patient satisfaction initiatives across assigned hospital accounts to ensure high client satisfaction and account retention. They monitor performance metrics, ensure regulatory compliance, and collaborate with on-site management to achieve operational and financial goals.
The role requires 3-4 years of experience in service-oriented operations and 2-3 years of customer service training experience. A high school diploma or GED is required, while a 4-year degree is preferred along with proficiency in Microsoft Office software.
Other Forms of Compensation:
Pay Grade: 12
Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.
Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.
Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit
Maintains and supports client satisfaction at a level that ensures account retention
Administers required client/customer surveys and responds in a timely and effective manner
Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives
Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs
Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)
Ensures compliance with all regulatory agencies (CMS, JCAHO)
Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success
Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts
Works closely with on-site management team to reach operational goals
Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize
Participates in all Patient Experience Department learning sessions including monthly educational webinars
Provides recognition for employee when programs are implemented with success
Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success
Compose patient satisfaction reports as needed to management.
Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.
HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred
2-3 years in-servicing experience in customer service training
Hospitality and healthcare experience preferred
3-4 years experience in service-oriented operations
Good coaching and on the job training skills required
Excellent organizational skills and ability to multi-task essential
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1557577
Crothall Healthcare
CINDY SWIDERSKI
[[req_classification]]
Compass Group is a global leader in food services operating in over 25 countries with around 590,000 employees worldwide and generating underlying revenues of over $46 billion for the 2025 fiscal year. Our vision is to be a world-class provider of contract food services and support services, renowned for our great people, our great service, and our great results.
Offices: Compass House, Guildford Street, Chertsey, Surrey KT16 9BQ, GB
Based on 2453 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$100k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 29,651 open customer service & support positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., Great Clips Inc., Kroger, among others. Browse the listings above to see every active employer.
Yes — 1398 of the 29651 open customer service & support positions offer remote or hybrid work (682 remote, 716 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
