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Full-time
associate degree
Team member discount, Early earn wage access, 401k contribution, Company match, Financial wellness program, Personal time off
Posted 9d ago
Apply by Jul 30
~40 hrs/week
Responsibilities
The Bakery Lead supports the department manager in overseeing daily operations, including inventory management, labor scheduling, and merchandising. They are responsible for coaching team members, ensuring high standards of guest service, and stepping in as acting manager when necessary.
Requirements
Candidates must have at least one year of progressive management experience in retail, food service, or a related business environment. Proficiency in POS systems and scheduling tools is required, along with the ability to work a flexible schedule including weekends and holidays.
Full job description
The Fresh Market & You:
Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, and memorable experience through exceptional, personal service. We’re looking for a leader who brings positive energy, strong character, and a commitment to excellence every day. We value teamwork, celebrate our shared success, and look forward to the impact you’ll make on our store, our team, and our community.
Our added benefits for joining The Fresh Market team
Team Member discount up to 40%
Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)
401K contribution and company match
Financial Wellness Program
Personal time off and additional time off purchase plans are available
Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
Discounts on pet insurance, daycare, event tickets, and many more.
About the Position:
Do you have a passion for food? Are you committed to delivering an excellent experience for guests? As a BakeryDepartment Lead, you’ll help bring our mission to life by supporting the Bakery Department Manager in making everyday eating extraordinary. You’ll assist in leading your team with care and purpose, ensuring every guest feels welcome, and every department looks its best. You’ll work side by side with your team and manager, teaching and coaching them to grow while celebrating their successes. You’ll keep things running smoothly, solve problems quickly, and step in as acting manager when needed. This role reports to the Bakery Department Manager and embodies a culture of leadership, hospitality, excellence, and teamwork.
What You'll Do:
Help monitor labor schedules to meet productivity and budget goals.
Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
Act as a resource for team members and provide guidance in the manager’s absence.
Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
Help implement merchandising strategies and promotional plans to maximize sales and profitability.
Assist in analyzing department financial and performance metrics.
Collaborate with fellow department leaders to drive overall store success.
Leverage available technology to perform these tasks.
Availability:
This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.
Qualifications:
At a minimum, what you’ll need:
1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
Strong leadership skills with the ability to motivate and develop high-performing teams.
Proven ability to deliver an exceptional guest experience while achieving performance goals.
Excellent communication, problem-solving, and conflict resolution skills.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
Must be 21 years of age or older.
Preferred Qualifications:
Associate’s degree in business, retail management, or related field; or equivalent experience.
Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment
Knowledge of inventory management systems and financial reporting.
Bilingual skills a plus.
Physical and Work Conditions:
Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push, or pull up to 50 pounds by oneself, and exposure to extreme temperatures.
Ability to use tools and equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
Required to spend long periods of time on their feet and stand or walk without a break (for up to 4 hours or as required by law).
Required to wear an approved hat, hair net, and/or beard guard, and personal protective equipment.
We are proud to be an Equal Opportunity Employer:
The Fresh Market is a proud, equal-opportunity employer that is committed to creating a diverse, equitable, and inclusive workplace.
Reasonable Accommodation: Consistent with applicable laws, The Fresh Market will provide reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to The Fresh Market. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.
The statements in this job posting describe the general nature and level of work expected in this role but are not all inclusive. The Fresh Market looks forward to talking with interested candidates to share additional details about the applicable responsibilities, duties and skills required
"We inspire our guests to make everyday eating extraordinary."
Industry
Retail
Company size
10,001+ employees
Founded
1982
Headquarters
Greensboro, NC
LinkedIn followers
84,623
Since 1982, The Fresh Market, Inc. has helped guests make every day eating extraordinary. As a premier fresh-focused specialty food retailer, The Fresh Market is known for our carefully curated offerings and an unparalleled shopping experience that inspires guests to try new products, cook with confidence, and serve easy delicious meals. The Fresh Market currently operates 172 stores in 22 states across the U.S. For more information, please visit www.thefreshmarket.com or follow the company on Facebook, Twitter, Instagram or Pinterest.
Offices: 300 N. Greene Street, Suite 1100, Greensboro, NC 27401, US
Prime steaksFresh produceSpecialty cheesesand International beer and wineLoyalty ProgramsCouponsHospitalityFood DeliveryRetailSeafood
How much do Customer Service & Support jobs in North Carolina pay?
Based on 1857 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
There are currently 24,318 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Carolina?
Yes — 1151 of the 24318 open customer service & support positions offer remote or hybrid work (552 remote, 599 hybrid).
How do I apply for Customer Service & Support jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in North Carolina