Company Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our …
Skills: Customer service, Data entry, Electronic medical records, Appointment scheduling, Patient care
💼 Ready to Keep Operations Running Smoothly? 📂 Be the Backbone of Our Claims Support Team! Join Us as Sr Claims Clerk – Onsite Role | Hauppauge, NY or Muncie, IN What’s in it for you? 🔹 Stay Organized: Manage claim fi…
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Our office, Westchester Implant and Oral Surgery Group (NY) is seeking an Insurance Coordinator to join our busy specialty practice. As an Insurance Coordinator, you will play a vital role in ensuring our patients receiv…
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PT Security Officer - NIAGARA FALLS, NY - SATURDAY AND SUNDAY 2PM TO 10PM - $17.00/hr
Niagara Falls, New York, United States · On-site
Entry level$4.8B raised
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Benefits: Free uniforms Opportunity for advancement Training & development Bonus based on performance Flexible schedule As an Assistant Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and h…
Town of Lake George, New York, United States · On-site
Entry level
This Weekend Track position will work every weekend, Saturday and Sunday being required, plus a shift on either Monday or Friday, to total 30 hours worked per week, with an additional 7.5 hours being paid each week at th…
Skills: Administrative support, Patient support, Customer service, Medical terminology, Data entry
WE OFFER DAILY PAY! Retail Sales Associate Location: New York, NYC Apply Online: bit.ly/workforamg Atlantis Fresh Market is a leading Convenience Store brand in the Northeast, and we are GROWING! If you thrive in a fast-…
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Town of Onondaga, New York, United States · Hybrid
$50k–$65k/yr
Mid level
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Professional Relations & Communications Coordinator
City of White Plains, New York, United States · On-site
$30/hr–$40/hr
Mid level
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J.P. Morgan Wealth Management – Private Client Advisor - Wantagh, NY
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Mid level$1.6B raised
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J.P. Morgan Wealth Management – Private Client Advisor - Rockville Centre, NY
Village of Rockville Centre, New York, United States · On-site
Mid level$1.6B raised
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Overview Does collaborating with a team to deliver the finest produce presentation sound exciting? Does working in the most popular department sound like a challenge you want to take on? Does teaching and showing custome…
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Town of Champlain, New York, United States · On-site
Entry level
Proposed Schedule: 40 hours per week. Shifts will vary based on the operating hours of the Health Center to include evening and Saturday rotations. Responsible for basic administrative and patient support services. Acts …
Town of Clifton Park, New York, United States · On-site
Senior
The ideal candidate brings a strong technical foundation in system administration, workflow automation, and API integrations, with demonstrated experience supporting customer service platforms and AI-enabled tools. Knowl…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$17/hr–$20/hr
Full-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The Front Desk Coordinator manages front desk operations, including patient scheduling, data entry, and insurance verification. They also provide direct clinical support by assisting patients with therapy equipment and maintaining a clean, safe treatment environment.
Requirements
Candidates must have a high school diploma or GED and strong communication skills. Previous medical office or customer service experience is strongly preferred, along with proficiency in Google Suite.
Full job description
Company Description
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days & Hours: Monday-Friday 1130am-8pm
Essential Responsibilities
Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Performs other duties and assignments as required to support clinic operations and patient care
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).
Qualifications
High school diploma or GED is required.
One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
One year of experience in a customer service-oriented role is strongly preferred.
Proficiency in Google Suite is required.
Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
Ability to maintain a professional attitude and conduct in the welfare of patients.
Strong record-keeping and report-writing skills.
Ability to use logic and problem-solving skills to resolve issues
Ability to work independently under tight deadlines in a rapidly changing environment
Excellent time management and organizational skills
We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles
Additional Information
The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.
Metro Physical & Aquatic Therapy has grown to become the largest family owned and operated Rehabilitation practices in New York. Established in 1982 by founder Sherrie Glasser, M.S. P.T, and run by her son, Michael Mayrsohn DPT OCS, the practice has evolved to become the ONLY comprehensive outpatient company offering Physical, Occupational and Speech Therapy, along with Massage and Acupuncture services.
Metro is proud to be the only practice on Long Island where you can get all of your services at one convenient location. If a patient is unable to travel to any of Metro’s 60+ locations, we are pleased to offer In Home Therapy and bring any of the services you need to you in the comfort of your own home. Metro has grown to over 500 Therapists across 4 states. The beautiful spa-like outpatient offices offer heated salt water pools, full fitness centers, and state of the art equipment including game ready ice compression, electric stimulation, cold laser and ultrasound heat. Our therapists spend 60+ minutes with every single patient and our patient outcomes are high because of how experienced our therapists are.
Offices: 800 East Gate Blvd., Garden City, NY 11530, US
How much do Customer Service & Support jobs in New York pay?
Based on 5491 listings with disclosed salaries, most customer service & support jobs in New York pay between $54k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in New York right now?
There are currently 32,712 open customer service & support positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York?
Companies currently hiring include Domino's, CVS Health, Allied Universal, Lowe's Companies, Inc., Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York?
Yes — 2456 of the 32712 open customer service & support positions offer remote or hybrid work (769 remote, 1687 hybrid).
How do I apply for Customer Service & Support jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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