West Springfield Town, Massachusetts, United States · On-site
$22/hr–$24/hr
Job DetailsJob Location: West Springfield, MA 01089Position Type: Full TimeSalary Range: $22.00 - $24.75 HourlyJob Shift: 1st Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is co…
Skills: Automotive mechanics, Electrical troubleshooting, Towing, Battery boosting, Tire replacement
Lowell, Massachusetts, United States · On-site
$33/hr–$35/hr
Job DetailsJob Location: LOWELL, MA 01852Position Type: Full TimeEducation Level: High SchoolSalary Range: $33.00 - $35.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: FacilitiesTwo Coast Living is a re…
Skills: Maintenance, Carpentry, Plumbing, Electrical, Painting
Westwood, Massachusetts, United States · On-site
$18/hr–$19/hr
Location: 169 University Ave Westwood, MA 02090 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works …
Skills: Order fulfillment, Customer service, Packing, Staging, Technology proficiency
Lynnfield, Massachusetts, United States · On-site
$18/hr–$24/hr
Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, representing t…
Skills: Retail Merchandising, Visual Merchandising, Team Leadership, Staff Coaching, Performance Management
Chicopee, Massachusetts, United States · On-site
$17/hr–$23/hr
Employment Type:Full timeShift:Day Shift Description:Medical Receptionist 🌟 Attach Resume Ready to thrive in a dynamic, high-energy environment? Join our Adult Medicine Practice and bring your exceptional talents to a t…
Skills: Patient registration, Insurance verification, Medical terminology, Scheduling, Customer service
Cambridge, Massachusetts, United States · Hybrid
$71k–$81k/yr
Wealth Client Relationship Manager Wealth Management Client Relationship Managers at TIAA spend their time partnering with Wealth Management Advisors on deepening the relationships we share with our clients and helping t…
Skills: Business development, Client relationship management, Collaboration, Consultative communication, Continuous improvement mindset
Boston, Massachusetts, United States · On-site
$16/hr–$17/hr
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience…
Skills: Customer service, Parking operations, Revenue collection, Vehicle retrieval, Manual transmission driving
Worcester, Massachusetts, United States · On-site
$55k–$100k/yr
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Retail management, Sales management, Customer engagement, Employee development, Coaching
Natick, Massachusetts, United States · On-site
$17/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Customer service, Inventory management, Merchandising, Communication
Cambridge, Massachusetts, United States · On-site
$17/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Supervision
Provincetown, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Immunization, Patient safety, Pharmacy practice, Regulatory compliance, Quality assurance
East Harwich, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Immunization, Patient safety, Pharmacy practice, Regulatory compliance, Quality assurance
Falmouth, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Immunization, Patient safety, Pharmacy operations, Regulatory compliance, Quality assurance
Hyannis, Massachusetts, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Patient safety, Regulatory compliance, Quality assurance, Customer service
Chicopee, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Immunization support, Inventory management
Sharon, Massachusetts, United States · On-site
$17/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Customer service, Deductive reasoning, Analytical skills, Computer skills
Natick, Massachusetts, United States · On-site
$18/hr–$18/hr
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life… Assist customers with a variety of transactions through a seamless and friendly experienceDemon…
Skills: Customer Service, Problem Solving, Relationship Building, Communication, Interpersonal Skills
Nantucket, Massachusetts, United States · On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Communication, Critical thinking, Problem solving, Customer-focused, Persuasion
Medford, Massachusetts, United States · On-site
$16/hr–$19/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Customer Service, Merchandising, Stocking, Inventory Management, Interpersonal Skills
Medford, Massachusetts, United States · On-site
$20/hr–$25/hr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Merchandising, Team Leadership, Forklift Operation, Inventory Control, Operations Management
West Springfield Town, Massachusetts, United States • On-site
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The Roadside Service Tech provides roadside solutions such as towing, battery boosts, and tire changes while ensuring member safety and satisfaction. They are responsible for maintaining their service vehicle, documenting calls, and promoting AAA products and services.
Candidates must be at least 21 years old with a high school diploma or GED and post-secondary training in automotive mechanics. A valid driver's license and a DOT card are required, along with the ability to pass a motor vehicle record check.
Job DetailsJob Location: West Springfield, MA 01089Position Type: Full TimeSalary Range: $22.00 - $24.75 HourlyJob Shift: 1st Shift (4x10)Job Category: Technicians/MechanicsAre you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
The Roadside Service Tech Flatbed is responsible for providing safe and best in class roadside solutions for AAA members while ensuring positive member experiences in a tow vehicle or flatbed vehicle. Flatbed Technicians are responsible for responding to member requests for service within a given ETA (estimated time of arrival). They ensure personal safety, member safety and vehicle security, educate members on possible issues, provide jump starts, replace flat tires, present vehicle entries and other related services. Provides minor mechanical assistance (if trained and equipped) in attempt to get member's vehicle on-the-go instead of tow. If not successful, then tow disabled vehicles to repair facilities or other member requested destinations; promote AAA products and services; ensure complete resolution of member issues. Flatbed Technicians achieve club performance standards for go rates and membership satisfaction.
Compensation: The pay range for this position is $22.00 - $24.75 / hour. Base pay offered may vary depending on job-related knowledge, skills, shift differentials and experience. Annual bonuses are offered to employees and certain roles are eligible to earn additional forms of compensation through monthly and/or quarterly incentives. Additionally, employees may participate in our award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits.
Additional Compensation on top of regular hourly pay:
Additional $2.75 per hour overnight shift differential on any hours worked between 10pm and 6am. Additional $1.75 per hour evening shift differential for any hours worked between 6pm and 10pm. Additional $1 per hour shift differential for working weekend hours. Differentials can be combined.
Shift: Sunday 8:00am-6:30pm, Monday, Tuesday, Wednesday 6:00am-4:30pm
Accepts calls and responds to Dispatch or members with ETA to destination. Locates members and greets members to take action, as necessary, to deal with their emotional state (e.g. calming down someone who is angry, providing reassurance and advice to someone who is fearful or anxious), in addition to handling the technical aspects of the situation. Assesses the safety of the scene on arrival to ensure that the vehicle is in a safe location to provide service so as not to endanger the member or their traveling companions.
Provides efficient minor mechanical assistance (if trained and equipped) and towing service: Asks probing questions to help diagnose probable causes of breakdowns. Makes a preliminary determination of the best course of action based on all information collected about the situation. Asks for assistance if unsure about a certain situation. Provides battery boost as appropriate; follows all safety procedures. If towing is required, safely tows vehicles established Club policies and procedures, along with AAA towing manual guidelines or manufacturer’s specifications, as appropriate.
Maintains AAA high standard of service and image: Maintains service vehicle and equipment in good safe working order (conduct safety checks). Maintains inventory of tools and products to ensure all service calls can be completed. Follows all traffic and motor vehicle laws as well as safety procedures to avoid injury, crash and damage. Maintains a professional image (self and vehicle) to positively represent the AAA brand. Follows temporarily repaired vehicles to ensure member safety or transports members to their destination if vehicle is to be towed (subject to Club policies and procedures). Operates in vehicle MDC computer to receive and update information regarding calls. Collects Club revenue through cash and credit cards accurately based on services rendered. Safeguard confidential information and follow proper guidelines on paperwork according to Club policies.
Promotes AAA products and services: Educates members on AAA battery replacement service and refers call to appropriate technician. Promotes other AAA products and services. Works with Dispatch to get members to their intended destinations (e.g., hotel, airline reservations, rental car).
Ability to work independently with little face-to-face contact with other members of the service team. Must be flexible and adapt to work a variety of shifts to cover a 24/7 operation.
Takes special care to prevent damage and injury in locating ideal securing points, understanding and responding to changing vehicle dynamics with something in tow.
Working under pressure, in busy circumstances, with various traffic conditions, weather conditions
Other duties may be assigned.
QualificationsEducation
High School Diploma or GED required
Experience
At least 21 years of age required and
Post-secondary training in automotive mechanics and familiarity of electrical troubleshooting required
Active and valid driver’s license issued by only one state or jurisdiction Required and
DOT card pre-hire and as a current employee within 1 Year Required and
Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy Required
AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.
Official LinkedIn account for AAA Northeast. #AAAEmployee
With a legacy deeply etched in over a century of dedicated service, AAA Northeast delivers legendary services and trusted advice, allowing members and their families to enjoy the peace of mind that membership provides. In addition to world-class roadside assistance, members have access to a range of specialized products, including auto, home and life insurance; a full-service travel agency; competitive rates on auto loans, mortgages and student loans; exclusive discounts on everyday purchases and driver training programs that create lifelong safe drivers. As a fierce advocate for traffic safety since our inception, we put our members' well-being at the center of everything we do. We take pride in ensuring that wherever the road leads, members can confidently live life the way they want, knowing we'll be there when they need us. AAA Northeast serves over 6 million members in Connecticut, Massachusetts, New Hampshire, New Jersey, New York and Rhode Island. Discover more at AAA.com. NMLS 179871 MORTGAGE BROKER ONLY, NOT A MORTGAGE LENDER OR CORRESPONDENT LENDER. "We arrange but do not make loans."
Offices: 110 Royal Little Drive, Providence, RI 02904, US
Based on 2430 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,439 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1226 of the 15439 open customer service & support positions offer remote or hybrid work (411 remote, 815 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
