We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account…
Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the st…
Skills: Consumer protection, Public safety, Regulatory compliance, Technical writing, Attention to detail
Work Pattern Friday - 09:00 - 13:00 Saturday; 09:00 -16:00 Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can han…
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Customer Service Representative - Bilingual In Spanish
Chelmsford, Massachusetts, United States · On-site
$21/hr–$26/hr
Mid level
Requisition Number: 229500 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibili…
Skills: Customer Service, Bilingual English and Spanish, Data Entry, Account Reconciliation, Microsoft Word
Requisition Number: 29882 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial an…
Skills: Attention to detail, Accuracy, Confidentiality, Inventory management, Procurement
We are hiring immediately for a full time CUSTOMER AMBASSADOR position. Location: Delta BOS INTNL - 500 Terminal Drive Boston, MA 02128 Note: online applications accepted only. Schedule: Full time schedule; 3:00 pm - 11:…
We are hiring immediately for a full time COLD FOOD (SALAD) position. Location: Point 32 Health - 1 Wellness Way, Canton, MA 02021. Note: online applications accepted only. Schedule: Full time schedule. Monday through Th…
North Attleborough, Massachusetts, United States · On-site
Mid level
Job Description The Aramark Hospitality Manager at SUNY Farmingdale is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining ope…
Springfield, Massachusetts, United States · On-site
$20/hr–$25/hr
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Boston, Massachusetts, United States · Remote Solely
Entry level
We are seeking a motivated and detail-oriented Remote Sports & Live Entertainment Coordinator to join our growing team. In this role, you will assist clients with planning travel centered around sporting events, concerts…
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Boston, Massachusetts, United States · Remote Solely
Entry level
We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable benefits while develop…
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Check us out here! https://careers.fisheragencies.com/?invite=cassidygriffin We are a growing organization dedicated to helping working families access valuable supplemental benefits and financial protection solutions. T…
Connect people worldwide to International Highlight’s products through authentic digital engagement. Represent the brand, build community, and spark confidence across every channel. Key Responsibilities: Promote products…
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INTERNATIONAL HIGHLIGHT LLC
Operational Data Support
Boston, Massachusetts, United States · Remote OK
Entry level
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Skills: Data Entry, Data Logging, Performance Tracking, Engagement Metrics, Data Maintenance
INTERNATIONAL HIGHLIGHT LLC
Experience Specialist
Boston, Massachusetts, United States · Hybrid
Entry level
Bring the International Highlight experience to life — both online and in person. As an Experience Specialist, you’ll guide clients through personalized product interactions, support brand activations, and deliver beauty…
Join, stay, and grow with Benchmark. Connect with your calling. We are looking for a Server to join our team! As part of the Benchmark dining team, your role will be to foster a clean and welcoming dining environment whi…
Skills: Food Service, Beverage Service, Customer Service, Dietary Procedures, Health Department Regulations
Why Russell Cellular? The pay for the position includes a base rate of $15.00 per hour plus uncapped commission potential. The average with commission is $20.00 per hour with the opportunity to make more. • Unlimite…
Northborough, Massachusetts, United States · On-site
$15/hr–$16/hr
Entry level
Position Summary: This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible f…
Automotive Technician (A-Tech/Master Tech) - Ford Braintree
Braintree, Massachusetts, United States · On-site
$70k–$150k/yr
Senior
About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership …
Skills: Automotive repair, Vehicle diagnosis, Engine mechanical, Engine control systems, Electric systems
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$101k–$147k/yr
Full-time
Onboarding, Global benefits, Mentor and buddy program, Stock equity (RSUs), Employee stock purchase plan (ESPP), Professional development
Posted 8d ago
~40 hrs/week
Responsibilities
Provide hands-on technical guidance and support to large customers to maximize the value of Datadog's product suite. Act as a trusted advisor by analyzing IT operations environments and collaborating with internal product teams to identify new features.
Requirements
Requires a solid technical grounding in IT operations with hands-on experience in major cloud platforms and scripting languages. Candidates should have previous experience as a TAM supporting mid-market or enterprise customers in the cloud space.
Full job description
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
Participate and prepare for Monthly and Quarterly Business Reviews with customers
Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
Continuously evolve best practice to technical product adoption and customer success
Who You Are:
Someone with a solid technical grounding and hands-on experience of IT Operations
Confident in your hands on experience AWS, Azure or GCP
Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
Able to sit up to 4 hours, traveling to and from client sites
Able to travel via auto, train or air up to 30% of the time
Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
Experienced using Datadog and/or other cloud monitoring tools
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$101,000—$134,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
567,579
Total funding
$1.0B
Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
Offices: 620 8th Ave, 45th floor, New York, NY 10018, US · 225 Franklin St, 24th Fl, Boston, Massachusetts 02110, US · 21, Rue de Châteaudun, Paris, Ile-de-France 75009, FR · Weteringschans 165 C, Amsterdam, NH 1017 XD, NL · 3340 Peachtree Rd NE, Atlanta, Georgia 30326, US
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2526 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,384 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1305 of the 16384 open customer service & support positions offer remote or hybrid work (460 remote, 845 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Massachusetts