San Francisco, California, United States · Hybrid
$116k–$145k/yr
We are seeking a motivated and experienced Technical Program Manager II to join Datadog’s Technical Solutions organization. This organization is made up of 1,200+ customer-facing technical experts around the world — incl…
Skills: Technical Program Management, Project Scoping, Timeline Management, Risk Management, Cross-functional Coordination
Boston, Massachusetts, United States · On-site
Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the st…
Skills: Consumer protection, Public safety, Regulatory compliance, Technical writing, Attention to detail
Milford, Massachusetts, United States · On-site
Work Pattern Friday - 09:00 - 13:00 Saturday; 09:00 -16:00 Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can han…
Skills: Customer Service, Food Safety, Digital Literacy, Teamwork, Time Management
Springfield, Massachusetts, United States · On-site
$20/hr–$25/hr
Pay Range: $20.00 - $25.00 Centuri companies consider several factors when extending an offer, including but not limited to, the role and responsibilities, a candidate's work experience, education, training and skills, a…
Skills: Data Entry, Accounting, Office Administration, Microsoft Excel, Communication
Boston, Massachusetts, United States · On-site
$135k–$145k/yr
Salary: $135,000-145,000 Other Forms of Compensation: Bonus-Eligible Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing toge…
Skills: Leadership, Hospitality, Retail, Financial Concepts, Interpersonal Skills
Chelmsford, Massachusetts, United States · On-site
$21/hr–$26/hr
Requisition Number: 229500 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibili…
Skills: Customer Service, Bilingual English and Spanish, Data Entry, Account Reconciliation, Microsoft Word
Westfield, Massachusetts, United States · On-site
Requisition Number: 29882 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial an…
Skills: Attention to detail, Accuracy, Confidentiality, Inventory management, Procurement
Boston, Massachusetts, United States · On-site
We are hiring immediately for a full time CUSTOMER AMBASSADOR position. Location: Delta BOS INTNL - 500 Terminal Drive Boston, MA 02128 Note: online applications accepted only. Schedule: Full time schedule; 3:00 pm - 11:…
Skills: Hospitality, Customer Service, Food Service, Sales Techniques, Merchandising
Canton, Massachusetts, United States · On-site
$21/hr–$23/hr
We are hiring immediately for a full time COLD FOOD (SALAD) position. Location: Point 32 Health - 1 Wellness Way, Canton, MA 02021. Note: online applications accepted only. Schedule: Full time schedule. Monday through Th…
Skills: Knife Skills, Customer Service, Cleaning, Food Preparation, Slicing Machine Operation
North Attleborough, Massachusetts, United States · On-site
Job Description The Aramark Hospitality Manager at SUNY Farmingdale is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining ope…
Skills: Leadership, Financial Performance Management, Client Relationship Management, Operational Excellence, Food Safety and Sanitation
Boston, Massachusetts, United States · Remote Solely
We are seeking a motivated and detail-oriented Remote Sports & Live Entertainment Coordinator to join our growing team. In this role, you will assist clients with planning travel centered around sporting events, concerts…
Skills: Travel Planning, Customer Service, Itinerary Organization, Research, Communication
Boston, Massachusetts, United States · Remote Solely
We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable benefits while develop…
Skills: Communication, Leadership, Client Support, Appointment Scheduling, Relationship Building
Massachusetts, United States · Remote Solely
Check us out here! https://careers.fisheragencies.com/?invite=cassidygriffin We are a growing organization dedicated to helping working families access valuable supplemental benefits and financial protection solutions. T…
Skills: Communication, Interpersonal Skills, Customer Service, Virtual Meeting Platforms, Client Relationship Management
Wrentham, Massachusetts, United States · On-site
Pandora @ Wrentham Premium Outlets- Store #979 Como la marca de joyería más grande del mundo, damos voz a los amores de millones de personas todos los días. Nuestros hermosos productos empoderan a personas de todo el mun…
Skills: Retail Management, Sales Leadership, KPI Management, Customer Experience, Team Training
Wrentham, Massachusetts, United States · On-site
$23/hr–$29/hr
Pandora @ Wrentham Premium Outlets- Store #979 As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express t…
Skills: Leadership, Sales driving, Customer experience, KPI management, Coaching
Hyannis, Massachusetts, United States · On-site
Pandora @ Cape Cod Como la marca de joyería más grande del mundo, damos voz al amor de millones de personas todos los días. Nuestros hermosos productos empoderan a personas de todo el mundo para que se expresen. Estamos …
Skills: Sales Leadership, Customer Experience, KPI Management, Team Coaching, Time Management
Hyannis, Massachusetts, United States · On-site
$19/hr–$24/hr
Pandora @ Cape Cod As the largest jewelry brand in the world, we give a voice to millions of people’s love every day. Our beautiful products empower people all around the world to express themselves. We are proud to be p…
Skills: Sales, Customer Experience, Coaching, Team Leadership, KPI Management
Boston, Massachusetts, United States · Remote OK
Connect people worldwide to International Highlight’s products through authentic digital engagement. Represent the brand, build community, and spark confidence across every channel. Key Responsibilities: Promote products…
Skills: Digital Engagement, Social Media Marketing, Community Building, Customer Engagement, Outreach Strategy
Boston, Massachusetts, United States · Remote OK
About the Role: International Highlight is growing fast, and with that growth comes data — a lot of it. We’re looking for a focused, organized individual to assist with gathering, logging, and maintaining engagement and …
Skills: Data Entry, Data Logging, Performance Tracking, Engagement Metrics, Data Maintenance
Boston, Massachusetts, United States · Hybrid
Bring the International Highlight experience to life — both online and in person. As an Experience Specialist, you’ll guide clients through personalized product interactions, support brand activations, and deliver beauty…
Skills: Client Experience, Product Demonstrations, Virtual Consultations, Brand Activation, Customer Feedback Analysis
San Francisco, California, United States • Hybrid
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Lead and support technical programs to improve the effectiveness of customer-facing technical teams through internal tooling and process improvements. Coordinate stakeholders and dependencies to drive programs from planning through delivery while maintaining visibility via project trackers and risk logs.
Requires 3-5 years of experience leading technical programs in a SaaS environment and a bachelor's degree in Computer Science, Engineering, or a related field. Candidates should be proficient in AI tools, data-informed decision making, and managing moderately complex cross-team initiatives.
We are seeking a motivated and experienced Technical Program Manager II to join Datadog’s Technical Solutions organization. This organization is made up of 1,200+ customer-facing technical experts around the world — including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects — who work with prospects and customers throughout their journey with Datadog to deliver outstanding experiences and drive growth through product adoption.
As a Technical Program Manager II, you will lead and support a variety of technical programs that help these customer-facing teams work more effectively. Depending on the needs of the organization, this could include programs related to internal tooling, process improvement, knowledge and content systems, or other cross-functional initiatives. You’ll partner closely with team leads, subject matter experts, and other stakeholders to bring structure and clarity to moderately complex, cross-team programs, and you’ll act as a multiplier for the teams you support by driving programs from planning through delivery. Candidates who have previously led projects for customer-facing technical teams are especially encouraged to apply.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
Offices: 620 8th Ave, 45th floor, New York, NY 10018, US · 225 Franklin St, 24th Fl, Boston, Massachusetts 02110, US · 21, Rue de Châteaudun, Paris, Ile-de-France 75009, FR · Weteringschans 165 C, Amsterdam, NH 1017 XD, NL · 3340 Peachtree Rd NE, Atlanta, Georgia 30326, US
Based on 2444 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,786 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1232 of the 15786 open customer service & support positions offer remote or hybrid work (419 remote, 813 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
