Georgia, United States · Remote Solely
$90k–$110k/yr
Job Title: Manager Customer Success Support Location: This role is a remote position; individual must be authorized and working from the United States. We are on the front line of recruitment, enabling organizations to h…
Skills: Customer success, Team leadership, Account management, Strategic planning, Process improvement
Duluth, Georgia, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Customer service, Cash handling, Transaction processing, Active listening, Verbal communication
Garden City, Georgia, United States · On-site
Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about br…
Skills: Customer service, Cash handling, Arithmetic, Communication, Safety compliance
Garden City, Georgia, United States · On-site
Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about br…
Skills: Customer service, Inventory management, Team leadership, Computer literacy, Training
Roswell, Georgia, United States · On-site
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful:…
Skills: Customer service, Interpersonal skills, Medical terminology, Computer skills, Data entry
Atlanta, Georgia, United States · On-site
JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has prov…
Skills: Claims handling, Liability investigation, Coverage determination, Injury assessment, Policy language interpretation
Atlanta, Georgia, United States · On-site
$48k–$58k/yr
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
Skills: Relationship Building, Customer Service, Sales, Cash Handling, Communication
Alpharetta, Georgia, United States · Hybrid
$41k–$57k/yr
Job Description: JOB OVERVIEW The Program Specialist I is a hybrid role, supporting key client account through a mix of service coordination, operational tasks, and team collaboration. This role helps manage client expec…
Skills: Client relationship management, Account management, Operational execution, Communication, Time management
Dawsonville, Georgia, United States · On-site
$16/hr–$20/hr
At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmans…
Skills: Customer engagement, Sales leadership, Team coaching, Performance management, Retail operations
Dawsonville, Georgia, United States · On-site
$16/hr–$20/hr
At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmans…
Skills: Customer engagement, Sales leadership, Team coaching, Performance management, Retail operations
Waynesboro, Georgia, United States · On-site
$36k–$61k/yr
We are seeking an experienced individual to join our team as a Technology Support Technician to help support, maintain and troubleshoot the technology of our district for our staff and students. The Technology Support Te…
Skills: Technical Support, Troubleshooting, Hardware Installation, System Configuration, Computer Maintenance
Atlanta, Georgia, United States · On-site
Invoicing Specialist with Admin Support – Atlanta Division (Peachtree Corners, GA) Walthall Oil Company is a family-owned fuel and oil distributor with over 70 years of experience in the industry. We take pride in servin…
Skills: Invoicing, Billing, Data entry, Microsoft Outlook, Microsoft Word
Albany, Georgia, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Communication, Customer care, Merchandising, Inventory management, Leadership
Albany, Georgia, United States · On-site
$18/hr–$30/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Customer care, Merchandising, Inventory management, Verbal communication
Albany, Georgia, United States · On-site
$19/hr–$29/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Calhoun, Georgia, United States · On-site
Lace Up as a Nike Retail Associate As a Nike Retail Associate, you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the product that inspires them - from living rooms to locker …
Skills: Customer Service, Retail Sales, Communication, Teamwork, Product Knowledge
Augusta, Georgia, United States · On-site
Starting Pay Rate: Hourly - Hourly Plan, 14.00 USD Hourly Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of…
Skills: Customer Service, Leadership, Facility Maintenance, Equipment Maintenance, Pressure Washing
Calgary, Alberta, Canada · On-site
Introducing Morgan Stanley at Work: We know a lot about investing and are certain there’s no better investment a company can make than in its employees. People don’t just drive a company; they are the company. So when pe…
Skills: Project management, API integrations, SFTP, Equity compensation, Payroll management
Morrow, Georgia, United States · On-site
Property Location: Drury Inn & Suites - 6520 South Lee Street , Morrow, Georgia 30260 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are a…
Skills: Front desk operations, Auditing, Cash handling, Customer service, Guest relations
College Park, Georgia, United States · On-site
$22/hr–$33/hr
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Lead Lot Operations Specialist Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox loca…
Skills: Operational leadership, Inventory management, Team coordination, Safety compliance, Vehicle handling
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The Manager of Customer Success Support will lead a team of analysts to define strategy, improve operational efficiency, and drive commercial outcomes. They are responsible for coaching team members, managing complex client escalations, and fostering cross-functional partnerships to enhance the client experience.
Candidates must have at least 5 years of experience in customer or account management, including 3 years in a leadership role. A bachelor's degree or equivalent experience is required, along with strong analytical skills and a proven track record of building high-performing teams.
Job Title: Manager Customer Success Support
Location: This role is a remote position; individual must be authorized and working from the United States.
We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.
Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.
What You’ll Do
As Manager, Customer Success Support, you’ll lead a team of Customer Success Analysts who support our Client Success Partners and clients worldwide. You’ll set the vision and standards, invest in your people’s growth, strengthen partnerships across the business, and bring a continuous-improvement mindset — helping the team become even more strategic, efficient, and client-focused over time.
Responsibilities
• Set the vision and standards. Define the strategy and direction for the Customer Success Support team, reframing its purpose from task execution to strategic partnership.
• Champion continuous improvement. Design and refine processes, tools, and workflows to increase efficiency, quality, and scalability.
• Grow your people. Coach, mentor, and develop Lead Analysts and Analysts; recognize strong performance; and create clear paths for growth.
• Drive commercial outcomes. Partner closely with Customer Success Partners to support revenue retention, account growth, and expansion.
• Strengthen partnerships. Collaborate proactively across Customer Success, Operations, Product, and other teams, and represent the voice of the client internally.
• Lead with data. Define meaningful metrics, analyze trends, surface insights, and translate them into action.
• Own complex escalations. Resolve high-stakes client issues and use what you learn to prevent them from recurring.
What You’ll Bring
Required
• 5+ years in customer success, client success, or account management, including 3+ years leading teams.
• A track record of building high-performing teams and bringing people along through change and growth.
• Experience influencing commercial outcomes such as retention, growth, or expansion.
• A continuous-improvement mindset, with examples of making processes better, simpler, or more efficient.
• Strong stakeholder and cross-functional collaboration skills — you lead through influence, not just authority.
• Strong analytical skills and comfort using data to guide decisions.
• Bachelor’s degree or equivalent experience.
Preferred
• Experience in background screening, HR technology, SaaS, or a related B2B services environment.
• Experience introducing or scaling process improvements, automation, or new tools.
• Experience helping an established, experienced team adopt new ways of working.
At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.
First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.
Employee Impact Groups
FA Cares volunteer opportunities
Mentorship Advantage Program
SOAR, award-winning manager development program
Additional benefits offered to our eligible people include:
Ability to work remotely with occasional business travel.
Medical, Vision, Dental, and supplementary benefit plans
401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
Access to tech and growth opportunities, and leaders who want you to succeed!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $90-110k. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
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We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
Our Brand Promise Know your people™ In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. Identity must be intelligently understood, continuously verified, and actively managed. Our Mission Trust in a changing world™ Trust has always been essential to how we work. But the rules are shifting. In a world shaped by digital transformation, AI, remote work, regulatory complexity, and rising risk, identity is no longer static. It must be intelligently understood, continuously verified throughout the employee lifecycle, and actively managed. We have over one billion records in our proprietary databases, deep vertical expertise, global reach, and an AI-powered infrastructure. We are building the trust layer for today's workforce, helping organizations build stronger teams, make smarter decisions, and thrive in a world of constant change. First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.
Offices: 1 Concourse Parkway, Atlanta, GA 30328, US
Based on 1623 listings with disclosed salaries, most customer service & support jobs in Georgia pay between $46k–$114k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 21,008 open customer service & support positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Great Clips Inc., AutoZone, among others. Browse the listings above to see every active employer.
Yes — 1360 of the 21008 open customer service & support positions offer remote or hybrid work (704 remote, 656 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
