Norcross, Georgia, United States · Hybrid
JOB PURPOSE: The purpose of the Enrollment Agent role for PruittHealth Premier to serve as a licensed insurance agent to explain Plan benefits and answer the questions of potential members or their responsible party. The…
Skills: Insurance Sales, Medicare Advantage, Medicaid, CMS Regulations, Client Relationship Management
Norcross, Georgia, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient safety, Pharmacy professional practice, Regulatory requirements, Quality assurance, Customer service
Norcross, Georgia, United States · Hybrid
JOB PURPOSE: The purpose of the Enrollment Agent role for PruittHealth Premier to serve as a licensed insurance agent to explain Plan benefits and answer the questions of potential members or their responsible party. The…
Skills: Insurance Sales, Medicare Advantage, Medicaid, CMS Regulations, Client Relationship Management
Norcross, Georgia, United States · On-site
If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for a…
Skills: Retail Operations, Customer Engagement, Inventory Management, Sales Driving, Active Listening
Norcross, Georgia, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Norcross, Georgia, United States · On-site
$70k–$77k/yr
Are you an experienced hospitality leader ready to take ownership of your own venue? Wedgewood Weddings offers a structured pathway for seasoned managers to train in our proven venue management model. Our General Manager…
Skills: Hospitality Management, Event Execution, Culinary Operations, Financial Management, Team Leadership
Norcross, Georgia, United States · On-site
JOB PURPOSE: The Community Referral Specialist will manage all incoming referrals from a selection of key referral sources. They will evaluate referrals for admission to PruittHealth leveraging clinical experience and an…
Skills: Referral Management, Clinical Evaluation, Insurance Verification, Medical Terminology, Data Entry
Norcross, Georgia, United States · On-site
Benefits: No Weekends 401(k) 401(k) matching Bonus based on performance Health insurance Paid time off Closets by Design is well established and growing custom closet and home organizing company. We are currently looking…
Skills: Customer Service, Scheduling, Excel, Project Management, Organization
Norcross, Georgia, United States · On-site
JOB PURPOSE: The Community Referral Specialist will manage all incoming referrals from a selection of key referral sources. They will evaluate referrals for admission to PruittHealth leveraging clinical experience and an…
Skills: Referral Management, Clinical Evaluation, Insurance Verification, Medical Terminology, Data Entry
Norcross, Georgia, United States · On-site
$60k–$110k/yr
Overview Field Sales Representative - Water Restoration Roto-Rooter is currently seeking Field Sales Representatives for our Water Restoration department. Ideal candidates will actively pursue sales opportunities and qua…
Skills: Outside Sales, Water Restoration, Customer Service, Property Assessment, Moisture Detection
Norcross, Georgia, United States · On-site
Overview Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor t…
Skills: Drain Cleaning, Sewer Diagnosis, Cost Estimation, Customer Service, Mechanical Aptitude
Norcross, Georgia, United States · On-site
About the Role As a Service Technician, you'll play a key role in supporting the performance and reliability of Micromeritics analytical instruments. Working from our service center, you'll perform preventative maintenan…
Skills: Electromechanical Troubleshooting, Preventative Maintenance, Instrument Repair, System Testing, Assembly Drawings Interpretation
Norcross, Georgia, United States · On-site
$50k–$60k/yr
Overview Water Jetting Technician Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches,…
Skills: High pressure water jetting, Line locating, Repair estimation, Preventative maintenance, Sales
Norcross, Georgia, United States · On-site
POSITION SUMMARY: Facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills. ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPON…
Skills: Financial Clearance, Insurance Verification, Customer Service, Medical Terminology, Microsoft Office
Norcross, Georgia, United States · On-site
JOB PURPOSE: Drivers provide safe and efficient delivery of pharmaceuticals and supplies to healthcare centers, hospice or home care agencies and patient residences. This includes, but is not limited to, conducting vehic…
Skills: Safe Driving, Customer Service, Route Planning, GPS Navigation, Vehicle Inspection
Norcross, Georgia, United States · On-site
Overview Journeyman Plumber Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, indep…
Skills: Plumbing Repair, Water Heater Installation, Sewer and Drain Cleaning, Plumbing Diagnostics, Customer Service
Norcross, Georgia, United States · On-site
$80k–$92k/yr
Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of site…
Skills: Data Center Operations, Fiber Optic Termination, Coax Termination, Cat 5/6 Termination, Server Deployment
Norcross, Georgia, United States · On-site
$15/hr–$18/hr
5 Points is one of the fastest-growing electrical contractors in Atlanta – the perfect environment for those who are driven to advance their careers. You’ll discover an organization committed to our 5 Core Pr…
Skills: Organization, Multitasking, Microsoft Excel, Microsoft Word, Microsoft Outlook
Norcross, Georgia, United States · On-site
Discover your next career at Mygrant Glass! About Us: Mygrant Glass was established in 1926, we've journeyed from a single location in California to becoming the largest independent wholesale distributor of automotive gl…
Skills: Delivery Driving, Warehouse Operations, Forklift Operation, Inventory Management, Customer Service
Norcross, Georgia, United States · On-site
$20/hr–$23/hr
Description Our core values are Ownership, Innovation, Growth, and Integrity. To keep our reputation as the best lawn care company in the Atlanta area, we will: Listen to Customers: We regularly survey our customers for …
Skills: Turf Maintenance, Fertilizer Application, Weed Control, Pest Control, Customer Service
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Enrollment Agent serves as a licensed insurance agent explaining plan benefits to potential members and their responsible parties to drive enrollments. They provide marketing support, conduct community events, and ensure all activities comply with CMS regulations.
Candidates must have a bachelor's degree and a Life & Health Insurance License, with 2 years of health insurance sales experience preferred. AHIP certification and a valid driver's license for regional travel are also required or highly preferred.
JOB PURPOSE:
The purpose of the Enrollment Agent role for PruittHealth Premier to serve as a licensed insurance agent to explain Plan benefits and answer the questions of potential members or their responsible party. Their role is to identify potential membership leads and help ensure timely outreach to assist with enrollment to the health plan. In addition, they provide ongoing marketing support to our in-network skilled nursing facility staff, conduct facility and community marketing events, and provider education both in our skilled nursing facilities and in our communities to support both our I-SNP and D-SNP as needed.
KEY RESPONSIBILITIES:
1. Serve as a licensed insurance agent to explain Plan benefits and answer potential member resident/responsible party questions.
2. Coordinate with sales leadership to effectively enroll residents into institutional special needs plans (ISNPs); and dual special needs plans (DSNPs)
3. Work effectively with sales administration management for as-needed enrollment admin support.
4. Successfully utilize sales closing skills to drive enrollments, maintaining a strong sale close rate.
5. Properly follow established sales policies and standard operating procedures, effectively utilizing and updating company systems and databases, including systems for entering referrals and enrollments.
6. Ability to learn and carry out Centers for Medicare & Medicaid Services rules and regulations.
7. Meet with potential members/responsible party to ensure that any questions are answered, existing benefits are compared to plan benefits and to act as a point of contact if the potential member or their family needs assistance during the enrollment process.
8. Offer to participate in facility events for marketing of the plan in accordance with CMS guidelines.
9. Send monthly lists of upcoming enrollees to facility contacts, agency contacts prior to month end.
10. Ensure that all interactions with the member are compliant with CMS regulations
11. Conduct monthly facility audit in accordance with monthly checklist provided.
12. The Enrollment Agent will be responsible for a geographic territory of participating nursing facilities and counties for D-SNP marketing and enrollment within that same territory if applicable.
13. Maintain current license to sell life and health insurance and AHIP certification to maintain employment in this role.
KNOWLEDGE, SKILLS, ABILITIES:
• Strong technological skills to connect with potential members/families interested in enrolling
• Ability to maintain health insurance licensure and Continuing Education Requirements set forth by licensing state.
• Comfortable/patient in communicating via web-based video platforms.
• Assertive self-starter who is able to influence others.
• Strong written and verbal communication skills with abilities to deliver presentations in an impactful manner.
• Proven ability to work independently and productively.
• Strong computer skills and proficiency in Microsoft Office Suite products.
• Willingness to travel to local meeting places as needed.
• Substantial sales experience.
• Knowledge of Medicare/Medicaid and/or nursing community dynamics.
• Demonstrate compliance with CMS regulations regarding Medicare Advantage Plans and PruittHealth Code of Conduct.
• Demonstrate exceptional interpersonal skills with ability to work independently as well as with a team.
• Exceptional organizational skills: strong written and verbal communication and clear-thinking skills with the ability to synthesize complex issues into simple messages.
• Willingness and ability to travel to facilities within your assigned region; have dependable transportation, a current driver’s license, a clean driving record, and proof of insurance.
• Have suitable home workspace allowing for productive office environment.
• Understands the PruittHealth Premier Plan benefits, PruittHealth Premier Plan policies, procedures and articulate them effectively to providers, potential members and key decisions makers.
• Complete annual Medicare Fraud, Waste and Abuse Training and Model of Care Training
MINIMUM EDUCATION REQUIRED:
Bachelor’s degree required
MINIMUM EXPERIENCE REQUIRED:
2 years health insurance sales experience preferred.
Good communication skills and organizational skills needed
Ability to professionally present plan benefits and financial information
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
Life & Health Insurance License
ADDITIONAL QUALIFICATIONS: (Preferred qualifications)
• AHIP Certification and Licensed to sell Life and Health insurance in required states to act as an enrollment agent if necessary. (prefer they have this upon hire)
Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.
We are eager to connect with you! Apply Now to get started at PruittHealth!
As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
For Florida Job Postings Only:
For more information regarding Florida’s Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.flclearinghouse.com
Family Makes Us Stronger
At PruittHealth, Family Makes Us Stronger, and it is at the center of everything we do. We don’t just hire employees. We welcome partners into our family. Since its inception in 1969, PruittHealth has been a family-owned, innovative organization committed to providing exceptional care across a wide spectrum of services including: skilled nursing, assisted & independent living, home health, end-of-life hospice, rehabilitation, pharmacy/infusion services, and more. Today, the organization spans across the Southeast, touches 170 communities, cares for 24,000 patients daily, and is driven by 13,000 passionate partners. For more information please visit: www.PruittHealth.com Notice of Nondiscrimination: http://bit.ly/2eHoI5B
Offices: 1626 Jeurgens Ct, Norcross, GA 30093, US
There are currently 265 open customer service & support positions in Norcross, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, PruittHealth, DICK'S Sporting Goods, Paul Davis of North Atlanta, UniFirst Corporation, among others. Browse the listings above to see every active employer.
Yes — 13 of the 265 open customer service & support positions offer remote or hybrid work (2 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
