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$71k–$88k/yr
Full-time
bachelor degree
Medical Insurance, Dental Insurance, Paid Time Off, Vacation, Holidays, Sick Leave
Posted 37d ago
~40 hrs/week
Responsibilities
The specialist designs and delivers training materials and communications to optimize EPIC/KP HealthConnect system workflows. They collaborate with physicians and technical teams to develop guides, conduct training sessions, and evaluate learning effectiveness.
Requirements
A bachelor's degree and 1-3 years of EPIC training experience are required, with a preference for ambulatory experience and certification. Proficiency in Microsoft Office and the ability to travel locally are also mandatory.
Full job description
Mid-Atlantic Permanente Medical Group (MAPMG) invites applications for an EPIC Training and Communications Specialist I to join our HealthConnect Optimization & Physician Efficiency (HOPE) Team. This position is a full-time opportunity based out of our regional office located in Washington, D.C.
Mid-Atlantic Permanente Medical Group is comprised of more than 1,700 Permanente physicians and nearly 300 staff professionals who come together to make a positive impact on the health and lives of more than 750,000 members in Virginia, Maryland, and the District of Columbia.
Reporting to the EPIC Technical Design and Training Manager, the EPIC Training and Communications Specialist supports the design, delivery, maintenance, and evaluation of training and communications related to EPIC/KP HealthConnect system workflows. You will work closely with the technical build team, physicians, and internal stakeholders to understand system changes, develop training materials, support physician efficiency, and help optimize the use of technical systems.
You can expect to:
Develop training materials, including tip sheets, troubleshooting guides, scripts, user manuals, eLearning modules, simulation videos, and PowerPoint presentations.
Prepare training content and support curriculum updates related to new applications, system enhancements, module deployments, and upgrades.
Partner with physicians and internal teams to analyze clinic workflows and incorporate system changes into training and coaching materials.
Provide on-site training support, including one-on-one and group training sessions.
Support training assessments, evaluations, and learning activities to measure training effectiveness and identify ongoing learning needs.
Participate in product design reviews, release notes, system User Acceptance Testing (UAT), and performance improvement initiatives.
Maintain user support webpages and assist with communications related to system changes, physician questions, and training needs.
Administer scheduling, logistics, documentation, and special projects within the training team as assigned.
What is required:
Bachelor’s degree from an accredited college or university required.
1-3 years of EPIC training experience required; ambulatory experience preferred.
Proficiency or certification in EPIC Ambulatory and/or other EPIC applications preferred.
Proficiency with Microsoft Office suite required.
Ability to travel for product training and travel locally required.
Experience working in a healthcare environment preferred.
Proficiency with Camtasia, Captivate, and Snagit preferred.
Experience developing and delivering training using adult learning theory.
Strong interpersonal, communication, facilitation, presentation, and coaching skills.
Strong analytical skills and a creative problem-solving approach.
Excellent organizational and team-based skills, including active listening, reflection, and feedback.
Candidates must either currently live in or be willing to relocate to the Washington D.C. metropolitan area.
Must provide documentation for the influenza vaccine as a condition of employment.
Competitive Benefits:
Competitive compensation package
100% employer-funded medical and dental insurance premiums for employees and families effective on the first day of employment
Generous paid time off, including vacation, holidays, and sick leave, plus maternity and parental leave
Pension plan, and 401(k) retirement plan with employer contributions
Life insurance, short-term disability, and long-term disability coverage
Education reimbursement
The starting annual salary for this position ranges from $70,551 to $88,189 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, training, market data, and other relevant factors. In addition to the salary range above, MAPMG offers rich benefits that add substantial value to the total compensation package.
MAPMG continuously works to identify and mitigate healthcare inequities and strives to provide an inclusive, supportive environment for physicians and staff. We encourage applicants of any race, color, religion, sex, sexual orientation, gender identity, or national origin who value diversity and are committed to practicing culturally competent healthcare.
External hires must pass a background check and drug screening.
Award-winning physicians dedicated to helping Kaiser Permanente patients live longer, healthier lives.
Industry
Medical Practices
Company size
1,001-5,000 employees
Headquarters
Washington, District of Columbia
LinkedIn followers
9,116
The Mid-Atlantic Permanente Medical Group, P.C. is one of the nation's premier multi-specialty medical groups, with more than 1,800 physicians spanning 60-plus subspecialties. Our medical group is independent from, but works exclusively with, Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. Together, we serve more than 800,000 Kaiser Permanente members in Maryland, Virginia, and the District of Columbia at 35 medical centers, facilities and hospitals in Washington D.C., Virginia and Maryland.
Our physicians, and the staff who support them — in fields from data analytics to finance to HR to project management — are shaping the future of health care. Our unique model of care (prepayment for value, rather than volume-based incentives) is designed to succeed by making and keeping patients well. Not only are our doctors spared from the typical hassle of insurance company pre-authorizations and paperwork, but they can work seamlessly across disciplines and are empowered to lead the way in driving better processes and better care.
The Permanente model welcomes world-class talent and gives all employees the tools they need to succeed. Consider a career with the Mid-Atlantic Permanente Medical Group. Learn more at https://www.midatlanticpermanentecareers.org/
Offices: 700 b 2nd St NE, Washington, District of Columbia 20002, US · 700 2nd Street NE, Washington, DC 20002, US · 8008 Westpark Drive, McLean, VA 22102, US · 1701 Twin Springs Road, Halethorpe, MD 21227, US · 1221 Mercantile Lane, Upper Marlboro, MD 20774, US
Internal MedicineObstetrics & GynecologyPediatricsRadiologyChronic Disease ManagementEmergency MedicineInternal MedicinePsychiatryGeneticsGeneral Surgery
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