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Customer Service & Support Jobs in Washington, DC (Now Hiring) — 2,032 open

Kaiser Permanente Oakland Medical Center logoKaiser Permanente Oakland Medical Center

Certified Medical Assistant

Kelso, Scotland, United Kingdom · On-site

Mid level

Job Summary: Participates with the Health Care Team in delivering quality and customer focused health care to patients in a manner that reflects Kaiser Permanentes mission, vision and values. Provides clinical and admini…

Skills: Patient Care, Vital Signs Collection, Medication Administration, Wound Care, Diagnostic Testing

CVS Health logoCVS Health

Grad Pharmacist

Washington, District of Columbia, United States · On-site

$28/hr–$42/hr

Entry level$4.0B raised

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…

Skills: Pharmacy Operations, Patient Counseling, Drug Utilization Review, Immunization Administration, Prescription Fulfillment

Humana logoHumana

TRICARE Community Liaison

Washington, District of Columbia, United States · Hybrid

$65k–$75k/yr

Mid level$14B raised

Become a part of our caring community In this hybrid position, you will report to the Market Development Advisor. You will interact in person and by telephone, e-mail, and chat with TRICARE beneficiaries, Medical Treatme…

Skills: Customer Relations, Public Speaking, TRICARE Program Knowledge, Healthcare Provider Relations, Problem Solving

Parking Management Company logoParking Management Company

Valet Attendant - Washington DC

Washington, District of Columbia, United States · On-site

$13/hr–$20/hr

Entry level

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self-parking management, shuttle services, event parking, and p…

Skills: Customer Service, Vehicle Operation, Communication, Time Management, Attention To Detail

Stonebridge logoStonebridge

PM- Front Desk Supervisor

Washington, District of Columbia, United States · On-site

Entry level

City, State:Washington, District of Columbia PM schedule (3pm-11pm), Manager on Duty, most Weekends. Title: PM-Front Desk Supervisor Location: Washington, DC FLSA: Non-Exempt Rate: $24.00 Status: Full-time Reports to: AG…

Skills: Staff Training, Guest Relations, Conflict Resolution, POS Systems, Microsoft Outlook

Target logoTarget

Inbound Operations Team Leader

Washington, District of Columbia, United States · On-site

$26/hr–$44/hr

Mid level

The starting pay range for this position per hour is $26.00 - $28.00. The full pay range for this position per hour is $26.00 - $44.20 Pay is based on several factors which vary based on position. These include labor mar…

Skills: Guest Service, Inventory Management, Workload Planning, Team Leadership, Coaching

Michaels Stores logoMichaels Stores

Party & Event Host

Washington, District of Columbia, United States · On-site

Entry level

Store - PITT-WASHINGTON, PA Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer s…

Skills: Event Planning, Customer Service, Childcare, Communication, Organization

HEI Hotels & Resorts logoHEI Hotels & Resorts

Executive Meeting Manager

Washington, District of Columbia, United States · On-site

$55k–$65k/yr

Mid level

About Us Ideally-situated within minutes of Washington, DC's most popular attractions, The Beacon Hotel & Corporate Quarters is an ideal destination for both leisure and business travelers. Winner of the TripAdvisor Cert…

Skills: Catering Sales, Revenue Management, Contract Negotiation, Budget Forecasting, Event Planning

Aramark Healthcare+ logoAramark Healthcare+

General Utility Worker - Latham & Watkins - DC

Washington, District of Columbia, United States · On-site

Entry level

Job Description Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, you’ll ta…

Skills: Sanitation Procedures, Dishwashing, Chemical Safety, Customer Service, Kitchen Maintenance

Birdwatch logoBirdwatch

Residential Field Tech - DMV region

Washington, District of Columbia, United States · On-site

Mid level$4M raised

If you're an amazing home service tech, with broad-based skills to delight our homeowners, then we've got great jobs at $40/hr+, full-time, benefits, and more! THE OPPORTUNITY: At Birdwatch, we’ve reimagined home mainten…

Skills: Home Maintenance, Construction, Customer Service, Problem Solving, Time Management

Empower AI logoEmpower AI

Infrastructure Support Manager (ISM)

Washington, District of Columbia, United States · On-site

Senior+

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empo…

Skills: Infrastructure Operations, Systems Administration, IT Service Delivery, Project Management, ITIL/ITSM Framework

Paramount Residential Mortgage Group, Inc logoParamount Residential Mortgage Group, Inc

Loan Officer

Washington, District of Columbia, United States · On-site

$250k/yr

Mid level

Overview PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and have an unmatched Cultu…

Skills: Loan Origination, Credit Decisioning, Problem Solving, Interpersonal Communication, Organizational Skills

Empower AI logoEmpower AI

Service Center Manager

Washington, District of Columbia, United States · On-site

Senior

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empo…

Skills: Service Desk Management, ITIL, Incident Management, Desktop Support, Operational Leadership

Catholic Charities of the Archdiocese of Washington logoCatholic Charities of the Archdiocese of Washington

Shelter Monitor (1223), St. Josephine's Bakhita

Washington, District of Columbia, United States · On-site

Entry level$3K raised

Description ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, …

Skills: Customer Service, Crisis Intervention, Conflict Resolution, De-escalation, Intake Processing

Monumental Sports & Entertainment logoMonumental Sports & Entertainment

Event Staff: Executive Suites Host (Part-Time/Seasonal)

Washington, District of Columbia, United States · On-site

Entry level$215M raised

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…

Skills: Customer Service, Interpersonal Communication, Problem Solving, Guest Relations, Facility Knowledge

Monumental Sports & Entertainment logoMonumental Sports & Entertainment

Special Police Officer (Part-Time/Seasonal)

Washington, District of Columbia, United States · On-site

Entry level$215M raised

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…

Skills: Security Operations, Law Enforcement, Public Safety, Patrolling, Incident Reporting

Monumental Sports & Entertainment logoMonumental Sports & Entertainment

Event Staff: Arena Experience (Part-Time/Seasonal)

Washington, District of Columbia, United States · On-site

Entry level$215M raised

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…

Skills: Customer Service, Verbal Communication, Interpersonal Skills, Conflict Resolution, Incident Reporting

Monumental Sports & Entertainment logoMonumental Sports & Entertainment

Event Staff: Safety Team (Part-Time/Seasonal)

Washington, District of Columbia, United States · On-site

Entry level$215M raised

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…

Skills: Foot Patrol, Visual Inspection, Security Screening, Customer Service, Interpersonal Communication

Monumental Sports & Entertainment logoMonumental Sports & Entertainment

Event Staff: Supervisor, Safety Team (Part-Time/Seasonal)

Washington, District of Columbia, United States · On-site

Mid level$215M raised

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…

Skills: Team Leadership, Security Operations, Customer Service, Staff Supervision, Incident Reporting

Domino's logoDomino's

Shift Leader - 4344

Washington, District of Columbia, United States · On-site

Mid level$1.3B raised

Company Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 198…

Skills: Leadership, Customer Service, Cash Management, Inventory Control, Multi-tasking

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Showing 1–20 of 2,032

Kaiser Permanente Oakland Medical Center logo

Certified Medical Assistant

Kaiser Permanente Oakland Medical Center

Kelso, Scotland, United Kingdom • On-site

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Mid level

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  • Full-time, Per diem
  • professional certificate
  • Posted 7h ago
  • ~40 hrs/week

Responsibilities

Provides clinical and administrative support to healthcare teams, including patient rooming, collecting vital signs, and performing diagnostic tests. Manages patient flow, handles communications, and assists clinicians with various medical procedures and follow-up care.

Requirements

Requires graduation from an accredited Medical Assistant program and a Washington state certification. Must obtain Medication Administration Competency and Basic Life Support certification within specified timeframes.

Full job description

Job Summary:
Participates with the Health Care Team in delivering quality and customer focused health care to patients in a manner that reflects Kaiser Permanentes mission, vision and values. Provides clinical and administrative support to clinicians and other health care team members to offer a variety of health care services to patients. Clinical duties involve both direct (in person) and indirect (via phone or on-line) patient care activities requiring both simple to complex clinical knowledge and skills. As appropriate to the positions scope of authorized duties, the MA is expected to have competent observational, clinical, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive care experience and work environment. Works under the clinical supervision of the clinician for patient care activities, and under the general direction of the designated manager/supervisor.

Essential Responsibilities:
  • Clinical Tasks: These job tasks provide patient care and are to be performed competently, consistently, accurately and according to established regional/departmental clinical protocols, policies and procedures and standards. They are: Prepares and organizes patients office visit for known reason/procedure by ensuring that all appropriate tests, clinical information (e.g. diagnostic test results, consultation reports, outside records, etc.) and order entries are ready for clinician review prior to appointment time. Collects pertinent subjective (e.g. signs & symptoms, allergies, current medication, tobacco use, etc.) and objective (e.g. vital signs, height, weight, etc.) data related to patients reason for visit (i.e. chief complaint, presenting symptoms or procedure). Utilizes standardized tools (e.g. PST, health maintenance alerts) to identify and address health maintenance/care gaps with patient and alerts clinician on those that require his/her attention. Recognizes signs and symptoms of common medical illnesses, abnormal versus new/existing and reports to clinician. Alerts clinician on signs and symptoms requiring immediate attention and respond to directions per clinician. Prepares patient for actual visit/procedure prior to clinicians exam during rooming-in process. Assures exam/procedure room contains appropriate supplies, equipment, forms and educational materials are available and ready for use during visit/procedure. Checks equipment are in safe working order and cleans room after use. Provides patient with after-visit, follow-up, self-care or procedural instructions and/or educational materials as directed by clinician. Use KP HealthConnect and other information systems to document all pertinent data and outcomes of patient care according to standardized procedures and policies such as and not limited to the use of SBAR, KP HealthConnect smarttools, etc. Updates demographic or historical clinical data gathered in the electronic medical record.
  • Clinical Procedures: Performs diagnostic tests, therapies and procedures within scope of authorized duties competently and with maintenance of proficiency according to: Specific department standards on core clinical tasks (see departments list of core skills); application of knowledge and skills appropriate to developmental age of patient; and established policies such as and not limited to patient safety, aseptic and sterile techniques and infection control. Examples of categories of clinical tasks are as follows: Screening tests - e.g. vital signs, vision, hearing, developmental, LOPS, pain, etc. Diagnostic tests - e.g. urine dips, spirometry/peak flow, bladder scan, finger sticks for glucose, O2 saturation rate, etc. Medication administration via oral, topical, otic, rectal, vaginal, IM, SubQ, intradermal, ophthalmic, inhalation and nasal routes. Wound care - e.g. routine dressing changes, staple/suture removal, cleansing/flushing of wounds. Application and/or removal of orthopedic appliances and other devices - e.g. splints, slings, orthotics, cast, crutch management, anti-embolic stockings measurement, procedural safety restraints, etc. Minor surgical procedures assist - e.g. biopsies, excisions, insertion of devices, D & C, etc. Medical procedures assist - e,g. PAP, colonoscopies, sigmoidoscopies, colposcopies, joint aspirations, etc. Lab specimens collection and labeling - e.g. nose, throat, wound, application of U-bag, etc. Irrigations - e.g. eye, ear. Instrument/equipment set-up, cleaning and processing (sterile and non- sterile) - e.g. scopes, cryogun, O2 tank, procedural trays, etc. Ambulate/transfer of patient using lift equipment. Other procedures outlined in the core skills checklist as attached.
  • Practice Management Activities: These job tasks are primarily indirect patient care (i.e. non face-to-face) to be performed competently, accurately and consistently according to established regional/departmental clinical protocols, policies and procedures and standards. They are: Maintains and adjusts clinicians patient schedule for efficient patient flow that facilitates appointed visits and overbooks. Answers and responds to in-coming messages/requests via telephone, mail or kp.org from patient or other department(s) by collecting and communicating pertinent data requiring clinicians review and input. Act as the clinicians agent to communicate back to patient or department his/her response/instructions in a timely manner. Facilitates and completes follow-up duties on patients plan of care as directed by clinician to include but not limited to: processing of prescriptions and forms; reminder of screening/diagnostic tests that are due; scheduling/staging of procedures, tests, referrals, and/or return appointments; and obtaining and inputting patient data to monitor progress into the electronic medical record. Sorts and prioritizes mail containing patient and/or clinical information requiring clinicians review and attention. Provides population-based care outreach activities to include health maintenance screening as directed by clinician.
  • Teamwork, Leadership and Professional Development Activities: Performs appropriate daily activities to start workflow in work area per team agreements and procedures. Demonstrates flexibility and ability to reprioritize workflow to handle urgent/emergent demands of the team effectively. Assists with on-boarding of new hires/transfers and/or validating peers clinical skills. Reports errors, near misses or other hazards in a timely manner per established procedures. Seeks assistance with duties when unable to perform safely, lacks training or outside scope of authorized duties. Completes annual competency assessments and trainings by meeting organizational standards and expectations. Demonstrates and maintains clinical knowledge and skills related to departments clinical area and contributes new ideas to assist team in achieving departmental/regional quality and service goals/initiatives.
  • Other duties as assigned consistent with job description.


Basic Qualifications:
Experience
  • Employees must be able to successfully obtain Kaiser Permanentes Medication Administration Competency Certification within ninty (90) days of employment as a Medical Assistant. 
Education
  • Graduate of accredited Medical Assistant program approved by the State.
License, Certification, Registration

  • Medical Assistant Certificate (Washington)
     

  • Basic Life Support within 1 months of hire
     
Additional Requirements:
  • Demonstrated interpersonal and customer service skills (Assessment required for external candidates).
  • Demonstrated communication (written and oral) skills.
  • Demonstrated literacy in using computers and keyboarding.
  • Skills in problem-solving, setting priorities and using good judgment for decisions.
  • Ability to work independently and efficiently under pressure.
Preferred Qualifications:
  • One (1) - two (2) + years in a medical assistant position to assigned departments clinical area (e.g. Pediatrics, FP/IM, OB/Gyn, Surgery, Dermatology, Neurology, Cardiology, etc.) within an ambulatory care setting.
  • Current National Medical Assistant Certification.
  • Demonstrated clinical knowledge and procedural skills and/or documented trainings in assigned departments clinical area within the last one (1) - three (3) years.
  • Familiarity in documenting in an electronic medical record system.

 

Notes:
 

  • LVK building float.

Related keywords

Certified Medical AssistantKaiser PermanenteHealthConnectVital SignsSBARMedication AdministrationWound CareSpirometryBladder ScanGlucose Finger SticksO2 SaturationOrthopedic AppliancesLab Specimen CollectionElectronic Medical RecordBasic Life SupportAmbulatory Care

About Kaiser Permanente Oakland Medical Center

LinkedIn
Industry
Medical Practices
Company size
2-10 employees
Headquarters
Oakland, California
LinkedIn followers
329

Offices: 280 W MACARTHUR BLVD, Oakland, California 94611, us

View all jobs at Kaiser Permanente Oakland Medical Center

Frequently asked questions

How many Customer Service & Support jobs are open in Washington, DC right now?

There are currently 2,032 open customer service & support positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Washington, DC?

Companies currently hiring include CVS Health, Domino's, Starbucks, Monumental Sports & Entertainment, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Washington, DC?

Yes — 297 of the 2032 open customer service & support positions offer remote or hybrid work (150 remote, 147 hybrid).

How do I apply for Customer Service & Support jobs in Washington, DC?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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