Washington, District of Columbia, United States · On-site
$65k–$108k/yr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Leadership, Team building, Customer service, Sales management, Performance management
Washington, District of Columbia, United States · On-site
$20/hr–$25/hr
Job Description The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will…
Skills: Administrative Support, Data Entry, Filing, Customer Service, Microsoft Outlook
Washington, District of Columbia, United States · On-site
About Us Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the tec…
Skills: Customer service, Communication, Interpersonal skills, Problem-solving, Listening
Washington, District of Columbia, United States · On-site
About Us Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the tec…
Skills: Event planning, Communication, Interpersonal skills, Organization, Detail-oriented
Washington, District of Columbia, United States · On-site
About Us Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the tec…
Skills: Communication, Interpersonal skills, Customer service, Organizational abilities, Attention to detail
Washington, District of Columbia, United States · On-site
About Us Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the tec…
Skills: Transportation, Logistics, Delivery, Vehicle maintenance, Time management
Washington, District of Columbia, United States · On-site
Omni Shoreham Hotel An icon among Washington, D.C. hotels, the Omni Shoreham has hosted presidents, world leaders and inaugural balls since its inception in 1930. Nestled within one of the city’s premier residentia…
Skills: Banquet operations, Food and beverage management, Staff supervision, Event management, Customer service
Washington, District of Columbia, United States · Hybrid
$33/hr–$35/hr
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag IT Systems, Inc, a Koniag Government Services company, is seeking a NOC Technician Tier …
Skills: Network operations, Incident resolution, Technical troubleshooting, TCP/IP networking, Routing protocols
Washington, District of Columbia, United States · Hybrid
$110k–$115k/yr
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag IT Services, Inc, a Koniag Government Services company, is seeking a NOC Technician Tier…
Skills: Network troubleshooting, Incident resolution, Packet analysis, Routing and switching, Firewalls
Washington, District of Columbia, United States · Hybrid
$25/hr–$30/hr
This position may be filled prior to the posted deadline. Interested candidates are encouraged to apply as soon as possible. Koniag IT Systems, Inc, a Koniag Government Services company, is seeking a NOC Technician Tier …
Skills: Network monitoring, Incident management, Troubleshooting, Ticketing systems, Customer service
Washington, District of Columbia, United States · On-site
CALIBRE is an employee-owned mission focused solutions and digital transformation company supporting clients across defense, federal, and commercial markets. Through innovative services, data-driven solutions, and deep d…
Skills: Leadership, Operational management, Stakeholder engagement, Customer service, Staff supervision
Washington, District of Columbia, United States · On-site
$18/hr–$20/hr
Description At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We’re committed to creating an atmosphere where team members can learn, de…
Skills: Customer service, Communication, Multitasking, Attention to detail, Hospitality
Washington, District of Columbia, United States · Hybrid
$78k–$181k/yr
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: Customer success management, Account management, Business transformation, Strategic guidance, Problem solving
Washington, District of Columbia, United States · Hybrid
$78k–$181k/yr
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: Customer Success Management, Business Transformation, Account Management, AI Fundamentals, Business Acumen
Washington, District of Columbia, United States · Remote OK
Description Quest Health Solutions, LLC, we proudly stand as a premier provider of Continuous Glucose Monitors (CGMs), committed to empowering individuals with diabetes to access the tools they need for better health man…
Skills: Sales, Relationship Building, Outside Sales, Healthcare Sales, Durable Medical Equipment
Washington, District of Columbia, United States · Hybrid
$26/hr–$27/hr
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the …
Skills: Customer service, Admissions operations, Data entry, Enrollment management, Communication
Washington, District of Columbia, United States · On-site
$18/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Retail operations, Communication
Washington, District of Columbia, United States · Remote OK
$105k–$168k/yr
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination …
Skills: Clinical support, Physician education, Technical training, Relationship management, Market trend analysis
Washington, District of Columbia, United States · On-site
$20/hr–$30/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Washington, District of Columbia, United States · On-site
$18/hr–$19/hr
Job Overview: Join a team of experts who bring the United Wireless brand to life. Build excitement around products and services for customers. Provide personalized recommendations based on customer needs. Deliver world-c…
Skills: Customer service, Sales, Technology demonstration, Product knowledge, Communication
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The manager is responsible for leading a sales team to exceed performance goals while ensuring a high standard of customer service and store operations. They oversee talent development, merchandising, and the execution of company initiatives to drive shopper loyalty.
Candidates should have 3-5 years of retail management experience and a high school diploma or equivalent, with a bachelor's degree preferred. The role requires physical stamina for tasks such as standing, lifting, and moving throughout the store environment.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.
What You Will Do
Skills You Will Need
Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team
Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor
Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency
Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies
Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising
Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent
Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues
Communication Skills: Consistently clear and effective communicator, writer, and presenter
Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices
Who You Are
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
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