Washington, District of Columbia, United States · Hybrid
$108k–$192k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Customer Success, Strategic Planning, Relationship Management, Enterprise Software, AI Strategy
Washington, District of Columbia, United States · On-site
$18/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Retail operations, Communication
Washington, District of Columbia, United States · On-site
$18/hr–$19/hr
Job Overview: Join a team of experts who bring the United Wireless brand to life. Build excitement around products and services for customers. Provide personalized recommendations based on customer needs. Deliver world-c…
Skills: Customer service, Sales, Technology demonstration, Product knowledge, Communication
Washington, District of Columbia, United States · Remote OK
$104k–$120k/yr
Imagine yourself... · Doing meaningful work that makes an everyday impact on the world around you. · Growing your expertise and expanding your skillset with every project. · Owning your ambition and fueling your career g…
Skills: Team leadership, Coaching, Mentoring, Technical support, Customer satisfaction
Washington, District of Columbia, United States · On-site
$26/hr–$28/hr
Position Title: Community Manager Omnicom Washington, DC Pay 6 Salary: $26-$28/hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee serv…
Skills: Customer support, Event planning, Catering coordination, Facilities management, Work order management
Washington, District of Columbia, United States · On-site
Job Summary: Supports the operational flow of production data, images, and events across our eTIMS systems. This role ensures data accuracy, timely processing, and alignment between field operations, software systems, an…
Skills: Data processing, System monitoring, Quality control, Data validation, Microsoft Excel
Washington, District of Columbia, United States · On-site
$26/hr–$28/hr
Viceroy Hotels Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive e…
Skills: Front office operations, Customer service, Team supervision, Cash handling, Conflict resolution
Washington, District of Columbia, United States · On-site
$28/hr–$30/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Leasing, Marketing, Sales, Property management, Customer service
Washington, District of Columbia, United States · On-site
$18/hr–$22/hr
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Merchandising, Customer service, Visual display, Sales, Point-of-sale technology
Barry'sWashington, District of Columbia, United States · On-site
$18/hr
About the Role Client Specialists are the first line of contact at all Barry’s studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Spec…
Skills: Hospitality, Customer Service, Communication, Problem-solving, Interpersonal Skills
Washington, District of Columbia, United States · On-site
$19/hr–$22/hr
Patient Access Specialist | DC | Monday - Friday 4:30p-9p Overview Manages scheduled appointments by checking in patients and alerting staff to patient presence. Directs walk-in patients to appropriate staff. Collects re…
Skills: Patient Access, HIPAA Compliance, Medical Insurance Knowledge, Billing, Microsoft Office
Washington, District of Columbia, United States · On-site
$110k–$120k/yr
Description Join Pinstripes and be part of a team dedicated to creating unforgettable experiences and shaping the future of Eatertainment. As the Senior Event Sales Manager, you will report directly to the National Direc…
Skills: Event sales, Sales strategy, Team leadership, Negotiation, Financial reporting
Washington, District of Columbia, United States · On-site
$75k–$79k/yr
Description Life is short. Work someplace awesome. Apply today to join our management team! Here at Pinstripes, people are our greatest asset. We're dedicated to maintaining a passionate and fun team culture that consist…
Skills: Operations Management, Financial Management, Customer Service, Staff Training, Coaching
Washington, District of Columbia, United States · Hybrid
$100k–$120k/yr
Description About Henricksen Henricksen (Oak Brook, IL) is a full-service contract furniture dealership specializing in office, healthcare, education, government, senior living, and hospitality spaces. In 1962, Henrickse…
Skills: Account management, Sales, Project management, Client relationship management, Contract furniture
Washington, District of Columbia, United States · On-site
$75k–$160k/yr
YOUR IMPACT Accelerate your career at the pinnacle of global wealth management. Goldman Sachs is looking for ambitious Wealth Management Professionals who possess a deep passion for client service and the markets, couple…
Skills: Client service, Financial planning, Investment management, Relationship management, Risk management
Washington, District of Columbia, United States · On-site
Position Summary To deliver the company’s standards of service with each parker transaction by parking and retrieving customer vehicles safely and timely and assisting customers in and out of their vehicles. Essent…
Skills: Vehicle operation, Customer service, Traffic control, Communication, Documentation
Washington, District of Columbia, United States · On-site
$22/hr–$28/hr
Purpose of Position: Amalgamated Bank seeks a Branch Support Administrator to provide client, administrative service and a high quality of customer service in a broad variety of activities. Essential Job Functions: Provi…
Skills: Administrative support, Customer service, Banking procedures, Account opening, Cash handling
Washington, District of Columbia, United States · On-site
$120k–$140k/yr
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within ou…
Skills: Property management, Financial management, Budgeting, P&L management, Team leadership
Marriott International Hotels, Inc.Washington, District of Columbia, United States · On-site
$65k–$80k/yr
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employ…
Skills: Operations management, Front office management, Housekeeping management, Staff leadership, Guest satisfaction
Washington, District of Columbia, United States · On-site
$95k–$110k/yr
Portfolio Manager - Condominium, HOA & Cooperative Communities Washington DC | Full-time | On-site (minimal WFH flexibility) | $95,000 - 110,000/year About the Role We're looking for an experienced Portfolio Manager to o…
Skills: Portfolio management, Financial reporting, Budgeting, Property maintenance, Vendor management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Success Manager acts as a primary advocate for enterprise clients, ensuring they extract maximum value from the Workday platform. You will orchestrate cross-functional teams and utilize data-driven insights to drive feature adoption, innovation, and long-term strategic growth.
Candidates must have at least 5 years of experience in Customer Success, Sales, or Software Consulting with a focus on enterprise relationships. Additionally, at least 1 year of experience with AI go-to-market strategies or emerging technology adoption is required.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
As a pivotal member of the revenue organization, the Customer Success Manager (CSM) acts as the primary advocate for our customers, bridging internal teams to streamline success. In this role, you will ensure customers extract maximum value from their foundational Workday system, while serving as a guide on the front lines of their AI journey—meeting them where they are, assisting with evolving needs, and actively monitoring consumption to drive innovation and long-term ROI.
Because we are a skills-based organization, we look for candidates who can seamlessly manage ambiguity, drive complex solutions, and cultivate the deep, strategic relationships necessary to navigate this evolving landscape.
Strategic Partnership: Partner with customers to align Workday solutions with their business objectives, driving measurable value and long-term success.
Cross-Functional Collaboration: Orchestrate cross functional teams (Sales, Services, Product) to provide a cohesive experience across the customer lifecycle.
Data-Driven Proactive Adoption & Innovation: Utilize insights to guide customers through their Workday journey, fostering feature adoption and ongoing innovation.
Relationship Management & Executive Presence: Build deep, trust-based relationships with executive stakeholders, serving as their voice to advocate for their strategic needs.
Complex Problem Solving & Escalation Management: Navigate complex challenges with critical thinking and resource coordination to restore alignment and satisfaction.
Basic Qualifications
5+ years of experience in Customer Success, Sales, or Software Consulting, with a proven track record of managing complex, large-scale enterprise customer relationships focused on long-term adoption and retention.
1+ year of experience with AI go-to-market strategies and consumption, or similar emerging technology adoption.
Demonstrates ability to navigate ambiguity, drive strategic solutions, and cultivate deep, executive-level customer relationships.
Excellent verbal and written communication skills, including the ability to chair meetings or host webinars.
Excellent organization, time management, and communication skills
Bachelor degree or equivalent work experience; Business or technical degree preferred
Advanced product knowledge of enterprise software, with the ability to navigate complex customer dynamics and engage effectively with diverse personas including the oCHRO, oCFO, and oCIO.
Ability to travel up to 30%
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.GA.AtlantaPrimary Location Base Pay Range: $113,800 USD - $170,800 USDAdditional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
By unifying HR and Finance on an open, trusted platform powered by AI, Workday delivers high-impact outcomes our customers can count on. At the heart of our platform is Sana from Workday—the superintelligence that puts AI agents to work for you and your people. Welcome to a new work day.
Offices: 6110 Stoneridge Mall Rd, Pleasanton, California 94588, US · 3350 Peachtree Rd NE, Suite 1000, Atlanta, Georgia 30326, US · 3815 S Capital of Texas Hwy, Suite 140, Austin, Texas 78704, US · 4145 SW Watson Ave, Suite 300, Beaverton, Oregon 97005, US · 33 Arch St, Suite 2200, Boston, Massachusetts 02110, US
There are currently 2,688 open customer service & support positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Starbucks, Domino's, Marriott International Hotels, Inc., Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 475 of the 2688 open customer service & support positions offer remote or hybrid work (244 remote, 231 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
