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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Complimentary Hotel Nights, Employee And Family Rates, Partner Hotel Discounts
Posted 10d ago
~40 hrs/week
Responsibilities
Manage hotel reservations via calls, emails, and online inquiries while processing bookings and cancellations accurately. Coordinate guest requests across departments and promote room upgrades to ensure a seamless guest experience.
Requirements
A welcoming personality and excellent communication skills are mandatory, while 1-2 years of hospitality experience is preferred. Candidates must be flexible with their schedule and maintain a calm, professional demeanor.
Full job description
Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.
Core Essential Functions
Answer reservation calls, emails, and online inquiries professionally.
Process new reservations, changes, and cancellations accurately.
Provide guests with information about rooms, rates, amenities, and hotel services.
Promote room upgrades and special offers when appropriate.
Coordinate guest requests with hotel departments to ensure a seamless stay.
Maintain accurate reservation records and guest profiles.
Resolve reservation-related guest concerns promptly and professionally.
Perform other duties as assigned.
Knowledge, Skills and Abilities
Hotel Experience is not required – Fun and welcoming personality is a MUST
Ability to learn and maintain knowledge of current hotel and nearby events
A minimum of 1 -2 years hospitality experience is preferred but not required
Excellent communication skills; both verbal and written is a MUST
Possess poise, elegance and calm demeanor in all situations
Exceptional Organizational skills
Flexible schedule is required to meet the needs of the business
Compensation
$24.00 per hour
Benefits
At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
10 Days Vacation - Plus every year an extra day
Company Paid Life Insurance 1.5X annual salary
Employee Assistance Program
Referral Incentive
401K with 5% Match
Training and Development Programs
Additional perks via United Healthcare
Complimentary Employee Meals
Employee Recognition programs
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
THOUGHTFUL DESIGN | INTUITIVE SERVICE | STORIES THAT LAST.
Lore Group is an international hospitality company that designs, transforms, manages and operates hotel and food and drink concepts in notable cities across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world . Our diverse portfolio of award-winning properties includes Pulitzer Amsterdam, Riggs Washington DC, Sea Containers London, One Hundred Shoreditch London, Lyle Washington DC, Hotel Park Ave NYC and Kimpton de Witt Amsterdam
Offices: 2 Portman Street, London, England W1H 6, GB · 1250 Broadway, New York, US
How many Administrative jobs are open in Washington, DC right now?
There are currently 2,195 open administrative positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Washington, DC?
Companies currently hiring include American University Library, CACI International Inc, Aiken Regional Medical Centers, Monumental Sports & Entertainment, The World Bank Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Washington, DC?
Yes — 758 of the 2195 open administrative positions offer remote or hybrid work (180 remote, 578 hybrid).
How do I apply for Administrative jobs in Washington, DC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.