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At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jan…
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At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jan…
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At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jan…
Skills: Leadership, Guest Services, Front Office Operations, Emotional Intelligence, Coaching
At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jan…
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Full-time
Overnight stay at Pulitzer Amsterdam for introduction program, 6 complimentary nights per year at Lore Group hotels, Lore Group Employee and Immediate Family Rates, Lore Group Friend and Family Rates, 50% Employee discount at over 800 partner hotels via Lore Discovery, 50% discount in Lore Group restaurants and bars
Posted 3d ago
~40 hrs/week
Responsibilities
Manage the guest experience from arrival to departure, ensuring high luxury standards during breakfast, lunch, and dinner shifts. Balance efficiency and pace during high-occupancy periods with a focus on storytelling and personalized service during dinner.
Requirements
Seeking a candidate who combines speed with elegance and possesses strong emotional intelligence to read guest needs. Must be able to maintain a calm, professional demeanor in a fast-paced environment while remaining authentic and sincere.
Full job description
At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer’s Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can’t help but share.
The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.
At Jansz., service is about far more than taking orders and serving dishes. It is about reading the room, anticipating needs, and creating a guest experience that feels warm, personal, and effortlessly polished.
Set within the beautiful surroundings of Pulitzer Amsterdam, Jansz. is our elegant yet approachable restaurant where elevated casual dining meets the charm of a true Amsterdam canal house. With around 85 covers, a semi private dining area, and three event spaces for intimate private dinners of up to 20 guests, no service is ever quite the same.
We are looking for a Waiter / Waitress who understands luxury standards in service, but brings them in a way that feels natural, genuine, and full of personality.
A day in the life
As a Waiter / Waitress at Jansz., you play a key role in shaping each guest’s experience from the moment they are handed over by our hosts to the moment they leave the restaurant.
You will work 9 hour shifts, either:
Breakfast and lunch
Lunch and dinner
During high season, our hotel often reaches 85%+ occupancy, which makes breakfast a lively and fast paced environment. This is where guest experience, efficiency, and pace need to work hand in hand.
Lunch and dinner have a different rhythm. Here, the focus shifts more toward storytelling, detail, and creating a unique experience for every guest. This is where your personal touch, timing, and intuition truly make the difference.
What we are looking for
We are looking for someone who can combine speed with elegance and high standards with warmth.
You are someone who:
Has an eye for detail and a strong sense of quality
Can read the room in seconds and adjust your approach naturally
Brings emotional intelligence and genuine care to every guest interaction
Knows how to stay calm and focused in a buzzing service
Understands that authenticity adds real value to luxury hospitality
Loves creating memorable moments through personal, attentive service
At Jansz., there is room for personality. We believe the best service is not robotic. It is thoughtful, polished, and sincere.
Why Jansz.
Jansz. is a beautiful restaurant that feels like the living room of a refined canal house. Full of Dutch charm, elegant details, and dishes that invite guests to settle in and stay a little longer.
It is a place where service should feel intuitive and memorable. Where guests are welcomed by our hosts, and then placed in your care for the rest of their experience.
If you love hospitality that is detail driven, personal, and full of character, this is the place to do your best work.
Besides that, the investment of your time into our property will be returned in many ways. We truly care about your personal development, wellbeing and professional growth. We strategically build our teams to make sure every player is foreseen with mentorship, guidance and most of all social chemistry. Overall, a place to learn and teach at the same time, where every personal need is attended to, and colleagues are people you truly want to spend your shift with.
What’s in it for you?
Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)
6 complimentary nights a year at any Lore Group hotel
Lore Group Employee & Immediate Family Rates
Lore Group Friend and Family Rates
50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
50% discount in Lore Group restaurants and bars
A monthly budget to spend on benefits platform Alleo
Possibility to lease a bike
50% discount in restaurants & bars at 19 partner hotels in Amsterdam
Free and unlimited appointments per year with a psychologist via OpenUp
A monthly contribution to a pension scheme
A monthly travel allowance
A monthly clothing allowance (if applicable to your position)
A yearly shoe allowance
Possibility to take part in a Dutch language course
Freshly prepared meals in the canteen
Discount on supplemental health insurances
Location: Amsterdam
Related keywords
HospitalityLuxury DiningGuest RelationsFine DiningRestaurant ServiceAmsterdamLore GroupCustomer ExperienceUpsellingTable ServiceHotel Industry
THOUGHTFUL DESIGN | INTUITIVE SERVICE | STORIES THAT LAST.
Lore Group is an international hospitality company that designs, transforms, manages and operates hotel and food and drink concepts in notable cities across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world . Our diverse portfolio of award-winning properties includes Pulitzer Amsterdam, Riggs Washington DC, Sea Containers London, One Hundred Shoreditch London, Lyle Washington DC, Hotel Park Ave NYC and Kimpton de Witt Amsterdam
Offices: 2 Portman Street, London, England W1H 6, GB · 1250 Broadway, New York, US
THOUGHTFUL DESIGN | INTUITIVE SERVICE | STORIES THAT LAST.
Lore Group is an international hospitality company that designs, transforms, manages and operates hotel and food and drink concepts in notable cities across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world . Our diverse portfolio of award-winning properties includes Pulitzer Amsterdam, Riggs Washington DC, Sea Containers London, One Hundred Shoreditch London, Lyle Washington DC, Hotel Park Ave NYC and Kimpton de Witt Amsterdam
Offices: 2 Portman Street, London, England W1H 6, GB · 1250 Broadway, New York, US