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Manage the daily execution of in-office concierge pantry programs, including product merchandising, inventory rotation, and equipment maintenance. Act as the primary on-site point of contact to ensure high-quality service and client satisfaction.
Candidates must be reliable, detail-oriented, and capable of lifting up to 50 pounds. Ability to use a mobile application and maintain a professional, client-obsessed attitude is required.
The Role:
New York, New York
Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; supporting the site’s product merchandising, inventory management & order replacement, in addition to equipment management.
This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for an Associate whose responsibilities will include:
This role is a full-time, hourly role within Crafty. This role supports one of our New York clients Monday through Friday from 7am - 4pm by meeting the skill based qualifications below:
Required Attributes:
Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Expected Results:
Goal: Achieve a 95% annual client retention rate by delivering top-tier on-site operations and exceptional client experiences, ensuring all client goals are met and exceeded, for at least 6 consecutive months by completing these initiatives:
What we offer:
Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and to get things done.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is $24 an hour. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
The leading centralized platform for workplaces to manage their food and beverage program globally.
Crafty is a leading national provider of office food and beverage programs, helping top workplaces elevate the employee experience. Powered by an innovative, centralized platform, Crafty delivers tailored, scalable pantry services designed to meet each client’s unique needs. Since 2015, companies like DraftKings, Robinhood, and Zillow have partnered with Crafty to create workplace experiences that foster culture, connection, and productivity. With operations in 45+ markets and a growing national footprint, Crafty supports over 400+ client offices and serves more than 300,000 employees each month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty is helping companies craft better workplaces, one pantry at a time. Headquartered in Chicago, with teams in New York and the Bay Area, we proudly serve 300,000+ employees across 260+ offices every month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies. Let’s craft better workplaces together.
Offices: 205 W Wacker Dr, Floor 11, Chicago, Illinois 60606, US · San Francisco, CA 94112, US · 33 Irving Pl, New York, NY 10003, US
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