The Role: Hayward, CA Tue - Fri 4:00am - 2:00 pm PT This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a [Route Me…
The Role: Hayward, CA This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Route Merchandiser whose responsibiliti…
The Role: South Bay Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; supporti…
Skills: Merchandising, Inventory management, Customer service, Equipment maintenance, Communication
San Francisco, California, United States · On-site
Entry level$26M raised
The Role: San Francisco, CA Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; …
Skills: Merchandising, Inventory management, Customer service, Equipment maintenance, Communication
The Role Crafty is seeking an Accounting Manager, AP + Partner Billing to lead the accounting operations supporting Accounts Payable, Partner Billing, and related month-end close activities. This role is responsible for …
The Role: Crafty is seeking a Senior Accounting Specialist, AP + Partner Billing to support the day-to-day accounting operations for Accounts Payable, Partner Billing, and month-end close activities. This role serves as …
The Role: The Bay/San Francisco, CA Crafty is seeking a Client Operations Manager II to deliver best-in-class experiences to clients in [Market] as a strong, hands on manager who leads with empathy. This individual will …
The Role Crafty is seeking a Market Operations Manager to lead our local client operations in NYC — ensuring best-in-class service, operational excellence, and exceptional client satisfaction. This role focuses on drivin…
The Role: San Jose, CA Part-Time, Monday - Friday 1:30 PM - 7:00 PM Crafty’s Site Merchandisers are the wheels that kept our pantry offering running. They are the human element and the friendly face that own the merchand…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Quality Control
The Role: Fairfield, NJ Shift: Mon - Fri 4:30 AM - 1:00 PM This is a high-energy role for people who derive joy from being a part of a highly efficient, well executed operation focused on teamwork and client satisfaction…
Skills: Safe Driving, Customer Service, Inventory Management, Routine Maintenance, Communication
The Role Hayward, CA As our Warehouse & Delivery Manager, you are the bridge between strategy and execution. Reporting to the General Manager, you will oversee the total lifecycle of our on-site operations—from the wareh…
Skills: Operational Leadership, P&L Management, Budgetary Ownership, Process Engineering, Data Fluency
The Role Crafty is seeking a General Manager to manage market operations in the Bay Area. The General Manager is the P&L owner for their market, directly overseeing Client Operations and Fulfillment to drive exceptional …
The Role: Dallas, TX Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; support…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
The Role Crafty is seeking an experienced Implementation Project Manager to become an instrumental player within our Implementation team. The Implementation Project Manager plays a critical role in leading the smooth dep…
The Role: San Francisco, CA Crafty is seeking a Client Operations Manager I to deliver best-in-class experiences to clients in the Bay Area Market. This individual will be the primary point of contact for a defined list …
San Francisco, California, United States · On-site
Mid level$26M raised
The Role: San Francisco, CA Shift: Monday - Friday | 6 AM - 2:30 PM Crafty’s Senior Food & Beverage Associates are the face of our in-office Concierge pantry program while supporting their client site. They deliver the h…
The Role: Crafty is seeking a driven Implementation and Training Supervisor to lead new client implementations and in-field employee training in the Chicago market. This role requires the individual to show up in person …
The Role: New York, New York Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis;…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
The Role: Chicago, IL Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; suppor…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
The Role: Hayward, CA Tue - Fri 4:00am - 2:00 pm PT This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Route Mer…
The Route Merchandiser is responsible for managing client office kitchens and pantries, including inventory management and routine machine maintenance. They must also safely operate a box truck to complete daily delivery stops while providing high-quality customer service.
Requirements
Candidates must possess a valid driver's license and the physical ability to lift items weighing over 50 lbs, with the capacity to handle bulky items up to 150 lbs. The role requires strong communication skills, reliability, and a commitment to maintaining high service and safety standards.
Full job description
The Role:
Hayward, CA
Tue - Fri 4:00am - 2:00 pm PT
This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a [Route Merchandiser] whose responsibilities will include:
Merchandising: Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms.
Delivery: Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations.
Safe Driving: Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients. (Valid Driver's license required)
Customer Service: Engage with our clients and other Crafty team members onsite, delivering the highest quality service
Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)
Communication: Communicate and escalate any location needs or safety concerns to the Crafty team, and accurately complete pre/post route paperwork
This role is a full-time, hourly role within Crafty for our San Francisco market's Day shift (Tuesday - Friday 4:00am - 2:00pm PT). This role is based out of our Hayward, CA, warehouse and will make deliveries throughout the San Francisco Area and succeed by meeting the skill based qualifications below:
Required Attributes
Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments. Maintaining high service standards, fostering client trust, and contributing to operational efficiency.
Resilient: Quickly adapts to change, anticipates and addresses challenges with strong problem-solving skills, and maintains a positive attitude to ensure ongoing success.
The role frequently requires lifting items weighing over 50 lbs throughout the day and safely handling bulky items up to 150 lbs.
Collaborative:
Encompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance
Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.
Adherence to Standards: The commitment to following established guidelines, regulations, or protocols consistently.
Attention to Detail: Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.
Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Goals
Goal #1 — Safe Driving: The Route Merchandiser will maintain a Samsara Safe Driving Score of 95% or above, as measured by Samsara reporting reviewed monthly.
Goal #2 — Delivery Window Success Rate: The Route Merchandiser will achieve a Delivery Window Success Rate of 98.5% or greater, as measured by Tableau reviewed monthly.
Goal #3 — Priority Task Completion: The Route Merchandiser will complete priority task lists at a rate of 97% or greater, as measured by Tableau reviewed monthly.
Goal #4 — Quality Control: The Route Merchandiser will maintain an average quality control check score of 95% or greater, as measured by QC audit reporting reviewed monthly.
What we offer:
Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart people who work incredibly hard and have fun along the way.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is $26 - $28 an hour. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
Related keywords
MerchandisingDeliveryBox truckInventoryCustomer serviceWarehouseLogisticsFood and beverageMaintenanceSamsaraTableauQuality controlRoute managementSafetyClient relations
The leading centralized platform for workplaces to manage their food and beverage program globally.
Industry
Food and Beverage Services
Company size
201-500 employees
Founded
2015
Headquarters
Chicago, Illinois
LinkedIn followers
8,897
Total funding
$26M
Crafty is a leading national provider of office food and beverage programs, helping top workplaces elevate the employee experience. Powered by an innovative, centralized platform, Crafty delivers tailored, scalable pantry services designed to meet each client’s unique needs. Since 2015, companies like DraftKings, Robinhood, and Zillow have partnered with Crafty to create workplace experiences that foster culture, connection, and productivity.
With operations in 45+ markets and a growing national footprint, Crafty supports over 400+ client offices and serves more than 300,000 employees each month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies.
Headquartered in Chicago, with offices in New York and the Bay Area, Crafty is helping companies craft better workplaces, one pantry at a time.
Headquartered in Chicago, with teams in New York and the Bay Area, we proudly serve 300,000+ employees across 260+ offices every month.
Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies.
Let’s craft better workplaces together.
Offices: 205 W Wacker Dr, Floor 11, Chicago, Illinois 60606, US · San Francisco, CA 94112, US · 33 Irving Pl, New York, NY 10003, US
DeliveryFood & BeverageOffice ServicesOffice KitchensSnacksBeveragesand Office ManagementVirtual WorkforceSoftwareFood and Beverage
The leading centralized platform for workplaces to manage their food and beverage program globally.
Industry
Food and Beverage Services
Company size
201-500 employees
Founded
2015
Headquarters
Chicago, Illinois
LinkedIn followers
8,897
Total funding
$26M
Crafty is a leading national provider of office food and beverage programs, helping top workplaces elevate the employee experience. Powered by an innovative, centralized platform, Crafty delivers tailored, scalable pantry services designed to meet each client’s unique needs. Since 2015, companies like DraftKings, Robinhood, and Zillow have partnered with Crafty to create workplace experiences that foster culture, connection, and productivity.
With operations in 45+ markets and a growing national footprint, Crafty supports over 400+ client offices and serves more than 300,000 employees each month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies.
Headquartered in Chicago, with offices in New York and the Bay Area, Crafty is helping companies craft better workplaces, one pantry at a time.
Headquartered in Chicago, with teams in New York and the Bay Area, we proudly serve 300,000+ employees across 260+ offices every month.
Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies.
Let’s craft better workplaces together.
Offices: 205 W Wacker Dr, Floor 11, Chicago, Illinois 60606, US · San Francisco, CA 94112, US · 33 Irving Pl, New York, NY 10003, US
DeliveryFood & BeverageOffice ServicesOffice KitchensSnacksBeveragesand Office ManagementVirtual WorkforceSoftwareFood and Beverage