Chicago, Illinois, United States · On-site
$73k–$86k/yr
The Role Crafty is seeking an experienced Implementation Project Manager to become an instrumental player within our Implementation team. The Implementation Project Manager plays a critical role in leading the smooth dep…
Skills: Project Management, Client Onboarding, Cross-Functional Collaboration, Process Improvement, Client Engagement
Carol Stream, Illinois, United States · On-site
The Role Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our Chicago market operation in delivering the highest quality food and beverage experience for our clien…
Skills: Inbound Operations, Outbound Operations, Inventory Management, Fulfillment, Pallet Jack Operation
Chicago, Illinois, United States · On-site
The Role Chicago, IL Shift: Mon - Fri 7:00 AM - 3:30 PM Crafty's Food & Beverage Associate IIs — known internally as "The Independent Contributor" — are the versatile backbone of our in-office Concierge pantry program. R…
Skills: Merchandising, Customer Service, Inventory Management, Equipment Maintenance, Quality Control
Santa Monica, California, United States · On-site
The Role: Santa Monica, CA Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; s…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
Chicago, Illinois, United States · Hybrid
$55k–$70k/yr
The Role: Crafty is seeking a driven Implementation and Training Supervisor to lead new client implementations and in-field employee training in the Chicago market. This role requires the individual to show up in person …
Skills: Client Implementation, Employee Training, Team Management, Project Management, Operational Execution
San Jose, California, United States · On-site
$24/hr–$26/hr
The Role: South Bay/San Jose, CA Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily ba…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
New York, New York, United States · On-site
$24/hr–$24/hr
The Role: New York, New York Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis;…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
Chicago, Illinois, United States · On-site
The Role: Chicago, IL Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; suppor…
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
San Francisco, California, United States · On-site
$24/hr–$26/hr
The Role: San Francisco, CA Crafty’s Food & Beverage Associates are the face of our in-office Concierge pantry program. They are the human element and the friendly face that leads client-site execution on a daily basis; …
Skills: Merchandising, Inventory Management, Customer Service, Equipment Maintenance, Communication
Carol Stream, Illinois, United States · On-site
The Role: Carol Stream, Illinois This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Route Merchandiser whose res…
Skills: Merchandising, Safe Driving, Customer Service, Inventory Management, Equipment Maintenance
Hayward, California, United States · On-site
The Role: Hayward, CA Tue - Fri 4:00am - 2:00 pm PT This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Route Mer…
Skills: Merchandising, Safe Driving, Customer Service, Inventory Management, Equipment Maintenance
Hayward, California, United States · On-site
$26/hr–$28/hr
The Role: Hayward, CA This is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Route Merchandiser whose responsibiliti…
Skills: Merchandising, Safe Driving, Customer Service, Inventory Management, Equipment Maintenance
Fairfield, New Jersey, United States · On-site
The Role: Fairfield, NJ Shift: Mon - Fri 4:30 AM - 1:00 PM This is a high-energy role for people who derive joy from being a part of a highly efficient, well executed operation focused on teamwork and client satisfaction…
Skills: Safe Driving, Customer Service, Inventory Management, Routine Maintenance, Communication
Fairfield, New Jersey, United States · On-site
The Role Fairfield, NJ Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our New York City market operation in delivering the highest quality food and beverage expe…
Skills: Inbound Operations, Outbound Operations, Inventory Management, Fulfillment, Pallet Jack Operation
Hayward, California, United States · On-site
The Role Hayward, CA Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our Chicago market operation in delivering the highest quality food and beverage experience f…
Skills: Inbound Operations, Outbound Operations, Inventory Management, Fulfillment, Pallet Jack Operation
Chicago, Illinois, United States · On-site
The Role: Chicago, IL Crafty is seeking an experienced Barista to craft high-quality drinks and deliver exceptional hospitality in one of our client cafes. As the face of our Cafe Program, you’ll create a welcoming envir…
Skills: Espresso Extraction, Milk Steaming, Latte Art, Manual Espresso Machine Operation, Inventory Management
San Francisco, California, United States · On-site
The Role: San Francisco, CA Crafty is seeking an experienced Barista to craft high-quality drinks and deliver exceptional hospitality in one of our client cafes. As the face of our Cafe Program, you’ll create a welcoming…
Skills: Espresso Extraction, Milk Steaming, Latte Art, Manual Espresso Machine Operation, Customer Service
Fairfield, New Jersey, United States · On-site
The Role Fairfield, NJ Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our New York City market operation in delivering the highest quality food and beverage expe…
Skills: Inbound Operations, Outbound Operations, Inventory Management, Fulfillment, Pallet Jack Operation
New York, New York, United States · Hybrid
$155k–$180k/yr
The Role: Crafty is seeking a seasoned Strategic Account Director (SAD), a key role focused on managing and expanding strategic client relationships, driving revenue growth, and fostering long-term partnerships. This rol…
Skills: Client Retention, Account Management, Strategic Planning, Revenue Growth, Cross-Functional Collaboration
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Lead the deployment of products and services for new clients while acting as the primary bridge between the company and the client. Drive user adoption and align implementation activities with business objectives through effective project management and cross-functional collaboration.
Requires 3-6 years of experience in implementation or project management, preferably within SaaS, Hospitality, or Construction. A PMP or comparable certification is preferred, along with a proven track record of managing multiple client-facing software implementations.
The Role
Crafty is seeking an experienced Implementation Project Manager to become an instrumental player within our Implementation team. The Implementation Project Manager plays a critical role in leading the smooth deployment of products, services, and systems within Crafty for our new clients, acting as the bridge between the company and the client. They are responsible for driving alignment within business objectives and driving user adoption of our products and resources. The role requires a mix of project management, product knowledge, client interaction, and problem-solving skills.
Required Attributes
Ideal Experience
Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.
Role Goals
What we offer:
Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.
Our compensation amount for this role is targeted at $73,000 - $86,000 per year in Chicago. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.
The leading centralized platform for workplaces to manage their food and beverage program globally.
Crafty is a leading national provider of office food and beverage programs, helping top workplaces elevate the employee experience. Powered by an innovative, centralized platform, Crafty delivers tailored, scalable pantry services designed to meet each client’s unique needs. Since 2015, companies like DraftKings, Robinhood, and Zillow have partnered with Crafty to create workplace experiences that foster culture, connection, and productivity. With operations in 45+ markets and a growing national footprint, Crafty supports over 400+ client offices and serves more than 300,000 employees each month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty is helping companies craft better workplaces, one pantry at a time. Headquartered in Chicago, with teams in New York and the Bay Area, we proudly serve 300,000+ employees across 260+ offices every month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies. Let’s craft better workplaces together.
Offices: 205 W Wacker Dr, Floor 11, Chicago, Illinois 60606, US · San Francisco, CA 94112, US · 33 Irving Pl, New York, NY 10003, US
The leading centralized platform for workplaces to manage their food and beverage program globally.
Crafty is a leading national provider of office food and beverage programs, helping top workplaces elevate the employee experience. Powered by an innovative, centralized platform, Crafty delivers tailored, scalable pantry services designed to meet each client’s unique needs. Since 2015, companies like DraftKings, Robinhood, and Zillow have partnered with Crafty to create workplace experiences that foster culture, connection, and productivity. With operations in 45+ markets and a growing national footprint, Crafty supports over 400+ client offices and serves more than 300,000 employees each month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty is helping companies craft better workplaces, one pantry at a time. Headquartered in Chicago, with teams in New York and the Bay Area, we proudly serve 300,000+ employees across 260+ offices every month. Recognized for our 200% three-year revenue growth, Crafty earned a spot on the 2023 Inc. 5000 list of America’s fastest-growing private companies. Let’s craft better workplaces together.
Offices: 205 W Wacker Dr, Floor 11, Chicago, Illinois 60606, US · San Francisco, CA 94112, US · 33 Irving Pl, New York, NY 10003, US
