Mobile Team Benefits Coordinator II - Full-Time; 4637-202-N
New York, New York, United States · On-site
$26/hr–$29/hr
Mid level$250K raised
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Mobile Team Benefits Coordinator II - Full-Time; 4637-202-N
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$26/hr–$29/hr
Full-time
bachelor degree, associate degree
Vacation, Personal Days, Sick Days, Paid Holidays, Medical Insurance, Dental Insurance
Posted 22d ago
~40 hrs/week
Responsibilities
The coordinator ensures Integrated Health and Wellness clients access proper benefits and entitlements by acting as a liaison with the SSA and HRA. They provide direct support by accompanying clients to government offices and documenting all interactions for agency reporting.
Requirements
Requires a Bachelor's degree in Human Services or a related field, or an Associate's degree with two additional years of experience. Candidates must have 2 years of experience in benefits coordination or lived recipient experience.
Full job description
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
STATEMENT OF THE JOB:
Under the direction of Clinical Director, the Mobile Team Benefits Coordinator II has responsibility for ensuring proper benefits/entitlements for Integrated Health and Wellness clients. Reduce barriers in access to care and services by maintaining the established path for clients – regardless of insurance, race, ethnicity, religion, or socioeconomic status – have access to benefits and services to meet their needs. This requires functioning as the liaison with the Social Security Administration and the New York City Human Resources Administration, in addition to any other entities that provide benefits to which IHW clients are entitled. The Mobile Team Benefits Coordinator II will engage clients across a variety of programs and assess their benefit needs, as well as any additional service needs. The Mobile Team Benefits Coordinator II will work to connect clients to the benefits and services for which they are eligible. The Mobile Team Benefits Coordinator II will document and record all client interactions as per agency documentation protocols and prepare that information for reporting. The Mobile Team Benefits Coordinator II will be required to maintain a professional and ethical disposition at all times. The Mobile Team Benefits Coordinator II ensures the approved care of all clients by implementing best practices in accordance New York State Office of Mental Health as well guidelines implemented by the Agency.
RESPONSIBILITIES:
Accompany clients to Medicaid, Social Security and Public Assistance offices and the sites of any other entities from which a client seeks to receive benefits or services.
Document work activities in the agency records and generate reports based on those services.
Connect clients to behavioral health services, substance use services, medical services and social service supports.
Assist programs with completing client satisfaction surveys.
Responsible for tracking information/ deliverables for the Cabrini grant funds.
Provide each individual client with information regarding their benefits, and work to encourage and facilitate connection to benefits.
Actively participate in weekly supervision, case conferences, staff and clinical meetings and staff meetings
Meet with clients and discuss their benefit issues, as well as financial management and service needs. · Maintain accurate recordings in case files
Utilize electronic case record databases as required
Reporting to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue.
Prepare contact notes, incident reports and other documentation as needed
Act as resource for Clinical Manager and Administrative Office.
Performs other related duties as requested or assigned
SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
Bachelor’s Degree in Human Services or related field or an Associates with an additional 2 years experience.
SPECIFICATIONS FOR EXPERIENCE AND TRAINING
2 years’ experience coordinating benefits; or Lived recipient experience
Mathematical aptitude is required
Comfortable with public speaking, lobbying and advocacy.
Flexibility & Creativity.
Ability to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 program, to work evening hours as assigned.
Ability to walk four flights of stairs.
Able to lift up to 10 pounds.
BENEFITS:
We offer competitive salary and excellent benefits including:
Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
Medical
Dental
Vision
Retirement Savings with Agency Match
Transit
Flexible Spending Account
Life insurance
Public Loan Forgiveness Qualified Employer
Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org EOE/AA.
Related keywords
Social Security AdministrationHuman Resources AdministrationMedicaidPublic AssistanceBehavioral HealthSubstance Use ServicesCabrini GrantCase FilesElectronic Case Record DatabasesNew York State Office of Mental HealthSocial ServicesIntegrated Health and Wellness
Since 1899, Catholic Charities Brooklyn and Queens has been providing quality social services in Brooklyn and Queens.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1899
Headquarters
Brooklyn, NY
LinkedIn followers
5,345
Total funding
$250K
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, older adults, and those struggling with mental illness. As one of the largest faith-based developers of affordable housing in the country, Catholic Charities provides more than 4,500 units of housing for low-income older adults, families, and the formerly homeless, throughout Brooklyn and Queens. With the country reeling from an economic crisis, countless members of our community in Brooklyn and Queens have turned to Catholic Charities for assistance. In response, we increased our efforts to address issues of poverty and promote justice in the communities we serve, thereby empowering families and individuals to achieve greater self-sufficiency.
Offices: 191 Joralemon Street, Brooklyn, NY 11201, US
Parish and CommunityHousing ServicesEarly Childhood ServicesFamily ServicesBehavioral Health ServicesAffordable HousingEmergency AssistanceVolunteerFood AssistanceClinics and Rehabilitation
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