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Lead Medical Assistant - Neurology Evanston Full time Days
The Lead Medical Assistant facilitates efficient patient flow and provides direct support to physicians and clinical staff. This role also involves training and supervising other medical assistants while ensuring high-quality patient care and operational safety.
Requirements
Candidates must possess a high school diploma or GED and hold a current certification as an LPN, EMT, or a recognized Medical Assistant credential. A minimum of two years of relevant clinical experience and Basic Life Support certification are required.
Full job description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
The Lead Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Lead, Executive Health Clinician provides support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. This role leads the work of Medical Assistants ensures efficient patient flow through the clinic, maintains neat, clean and safe patient care areas, promotes patient satisfaction by interacting with patients in a professional, friendly manner, and safeguarding patient confidentiality.
Under the direction of the Practice Manager, this position regularly assigns, instructs and checks the work of other medical assistants, provides training and orientation of new employees, and identifies and helps resolve staff and operational issues.
Responsibilities:
Leads the work of Executive Health Clinicians within the practice.
Serves as a role model and resource to clinical staff.
Provides training and orienting to all medical assistants, and maintains training and orientation materials and records.
Monitors and evaluates policies and procedures to suggest operational changes.
Participates in conferences and meetings, and represents the work unit on organizational initiatives
Ensures efficient patient flow through the site:
Escorts patient to exam room, identifies patient, prepares patient for examination.
Obtains vital signs.
Documents reason for visit, updates/confirms various relevant patient information (allergies, smoking history, pharmacy information).
Informs provider and registered nurse of any significant change in vital signs or acute symptoms.
Anticipates/sets up equipment or supplies needed for visit.
Cleans and prepares exam room for next patient.
Responds to needs, expedites visits, maintains flow of patients and prioritize tasks accordingly.
Assists practitioner with medical and surgical procedures:
Electrocardiogram, venipuncture, immunizations, sets up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments waived testing as directed by provider.
Provides high quality care:
Prepares and stocks exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
Participates in environmental safety rounds.
Maintains vaccine/medication inventory.
Monitors and maintains equipment and instruments.
Assists in ordering supplies and disposes expired items.
Adheres to office opening and closing procedures.
May perform other duties as assigned.
Qualifications
Required:
High school diploma or GED equivalent.
Must meet one of the following requirements:
Licensed Practical Nurse (LPN) for State of employment
Emergency Medical Technician (EMT) licensure in Illinois, or
A Medical Assistant (MA) with current certification in one of the 5 eligible certification bodies:
Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
Registered Medical Assistant (RMA) through American Medical Technologists (AMT),
National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) or
National Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
Basic Life Support (American Heart Association) certification.
Strong computer skills.
Two (2) years relevant clinical experience.
Preferred:
Bachelor’s degree.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Job Shift: Day Job (1st)
Salary Range Minimum : $21.02
Salary Range Maximum: $28.37
Compensation: USD 21.02 - USD 28.37 - hourly
Related keywords
Medical AssistantNeurologyPatient CareClinical OperationsLPNEMTCMARMACCMABasic Life SupportHealthcarePatient FlowVenipunctureElectrocardiogramImmunizationsSterilization
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
How many Administrative jobs are open in Evanston, IL right now?
There are currently 76 open administrative positions in Evanston, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Evanston, IL?
Companies currently hiring include Nevada System of Higher Education, Rotary Club of Monroe, Louisiana, Ann & Robert H. Lurie Children's Hospital of Chicago, Northwestern Medicine, CovenantCare At Home, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Evanston, IL?
Yes — 15 of the 76 open administrative positions offer remote or hybrid work (1 remote, 14 hybrid).
How do I apply for Administrative jobs in Evanston, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.