Durham, North Carolina, United States · Remote OK
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Clinical documentation improvement, Case management, Utilization review, Medical records coding, Critical thinking
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Risk management, Claims investigation, Liability assessment, Data analysis, Trend analysis
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Medication prior authorizations, Patient assistance programs, Insurance verification, Benefits investigation, Drug accountability
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Pharmacy operations, Medication distribution, Inventory management, Aseptic technique, Compounding
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Customer service, Call center operations, Medical billing, Insurance claims processing, Analytical skills
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient registration, Appointment scheduling, Medical terminology, Data entry, Customer service
Durham, North Carolina, United States · Hybrid
$55k–$65k/yr
About AAE: All American Entertainment (AAE) is an industry-leading speaker and celebrity booking agency. For 20+ years we've supported event planners and meeting organizers with our best-in-class service, booking keynote…
Skills: People operations, Office management, Event planning, Recruitment, Vendor management
Durham, North Carolina, United States · On-site
$20/hr–$29/hr
Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duk…
Skills: Bilingual, Spanish, Research recruitment, Informed consent, Data collection
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Risk management, Liability investigation, Claims resolution, Data analysis, Trend analysis
Durham, North Carolina, United States · Hybrid
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Talent Acquisition, Employer Branding, Data Analysis, KPI Reporting, Process Improvement
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Medical history taking, Vital signs monitoring, Phlebotomy, Electrocardiograms
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Pharmacy operations, Medication preparation, Medication distribution, Inventory management, Aseptic technique
Durham, North Carolina, United States · On-site
Associate Benefits: Work-life balance Training Employee Discount Paid time off Tuition Reimbursement Employee Assistance Program (EAP) This position is eligible for company benefits including but not limited to medical, …
Skills: Sales management, Client relationship management, KPI analysis, Team leadership, Staff training
Durham, North Carolina, United States · Hybrid
$23/hr–$49/hr
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact o…
Skills: Administrative support, Calendar management, Travel coordination, Expense reporting, Meeting logistics
Durham, North Carolina, United States · Hybrid
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Administrative support, Telephone triage, Documentation, Prior authorization
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Pharmacy operations, Sterile compounding, Intravenous admixtures, Medication distribution, Pyxis robotics
Durham, North Carolina, United States · Remote OK
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Revenue cycle management, Financial management, Budgeting, Performance management, Customer service
Durham, North Carolina, United States · On-site
$20/hr–$27/hr
Be You. Be Bold. Choose Duke. Assistant Supervisor, Environmental Services Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Assistant Supervisor, En…
Skills: Custodial operations, Team leadership, Quality assurance, Staff supervision, Facility management
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Pharmacy technician, Prior authorizations, Medication management, Insurance verification, Patient assistance programs
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient scheduling, Patient registration, Medical coding, Billing, Customer service
Durham, North Carolina, United States • Remote OK
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The Clinical Documentation Integrity Specialist facilitates modifications to medical records to ensure accurate clinical documentation of patient severity and risk of mortality. They also educate healthcare staff on documentation standards and reconcile DRG discrepancies to support accurate coding and revenue cycle functions.
Candidates must hold a BSN, PA, NP, or a doctorate in a medically related field with at least three years of progressive acute care experience. Proficiency in clinical documentation improvement, chart review, and knowledge of regulatory compliance are essential.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Clinical Documentation Integrity Specialists improve the overall quality and completeness of the medical record. Through concurrent interaction with physicians, nursing staff, case management, and medical records coding staff/compliance specialists, they facilitate modifications to clinical documentation to ensure accurate depiction of the level of clinical services, reason for admission, patient severity, risk of mortality, and conditions present on admission. Reviews the quality of medical record documentation and conveys deficiencies to house staff and the attending physician. Compiles and documents chart findings in a dedicated CDI database on a daily basis. Communicates with and educates members of the patient care team (physicians, advanced practice providers, patient resource managers, and case management) on an ongoing basis. Participates in select committees and provides education programs as necessary.
Reviews clinical documentation and facilitates modifications, as needed, to ensure that documentation accurately reflects the reason for admission, intensity of service rendered, risk of mortality, and conditions present on admission for all patients, in compliance with government and other regulations. Maintains a system to identify admissions for chart review Initiates chart review within 24-48 hours of identification Monitors the reviewed medical record every 48 hours to determine compliance with established documentation standards. Notifies the attending physician and house staff officers or other disciplines promptly of chart deficiencies requiring clarification, with a preference for face-to-face communication when practical.
Conducts follow-up reviews to ensure points of clarification have been addressed/recorded in the medical record and maintains an ongoing record of the results of each chart review, including responses to each intervention Serves as a resource to physicians and other members of the healthcare team in matters relating to published DRG, SOI/ROM, ICD-9, ICD-10, and PCS information. Maintains a level of practice demonstrating knowledge and understanding of AHIMA Practice Brief knowledge of compliance and regulatory agency expectations. Compiles and provides timely entry to the CDI database for statistical reporting.
Assists as necessary with review of the medical record post discharge to determine coding status. Completes timely retrospective review for unanswered concurrent queries ("No Response" queries) Reconciles DRG discrepancies collaboratively with the HIM team to ensure an accurate compilation of codes sent to the fiscal intermediary. Maintains awareness of post-discharge charts being held for completion of documentation deficiencies by the CDI department and is educated about the effect such charts have on Accounts Receivable work (DNFB). Maintains a consistent plan for follow-up and completion on such charts. Facilitates ongoing education of staff in chart documentation improvement techniques and practices. Provides periodic informal and formal in-service updates to medical staff and other disciplines on documentation issues using both one-on-one and group forums Develops and disseminates approved documentation improvement literature. Works with medical records, finance, and physician groups to develop work systems to facilitate complete documentation for data reporting purposes. Perform other related duties incidental to the work described herein.
Prior Case Management/Utilization Review experience and/or training. Advanced communication and interpersonal skills with all levels of internal and external customers. Excellent written/verbal communication, critical thinking, creative problem solving, and conflict management skills. Proficient organization and planning skills. Strong computer skills. Demonstrated knowledge of quality improvement theory and practice.
N/A
BSN or PA (Physician's Assistant) or NP (Nurse Practitioner) or Doctorate degree in a medically related field is required.
Three years of progressive healthcare experience in an acute care setting. Previous chart review experience (case management utilization review) preferred. Excellent written/verbal communication, critical thinking, creative problem solving, and conflict management skills in addition to the proficient organization and planning skills required. Demonstrated knowledge of quality improvement theory and practice.
Currently licensed and/or registered as a professional nurse/physician assistant/MD in the state of North Carolina, preferred. CCDS, CCS, or CDIP preferred.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research. Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier. Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
There are currently 864 open administrative positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Durham County Government, Duke Health Technology Solutions, Cintas, among others. Browse the listings above to see every active employer.
Yes — 140 of the 864 open administrative positions offer remote or hybrid work (57 remote, 83 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
