Durham, North Carolina, United States · On-site
Job DetailsJob Location: 522 - Durham Hilton - Durham, NC 27705Position Type: Full TimeJob Shift: AnyDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and …
Skills: Front desk operations, Staff supervision, Customer service, Conflict resolution, Cash handling
Durham, North Carolina, United States · On-site
$17/hr–$25/hr
Job Description The ideal Administrative Assistant to the Top Seller is motivated, results oriented and committed to providing outstanding customer service every day. A day in a Life… Support salesperson to perform all a…
Skills: Customer service, Sales support, Organizational skills, Communication, Interpersonal skills
Durham, North Carolina, United States · On-site
PURPOSE AND SCOPE: As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets…
Skills: Patient scheduling, Medical records management, Insurance verification, Prior authorizations, EMR
Durham, North Carolina, United States · On-site
Position Summary The Senior Accounting Specialist is 75-80% accounts payable with some staff accountant responsibilities. This position will provide full-cycle accounts payable support while applying general accounting k…
Skills: Accounts Payable, General Ledger, Month-end Close, Financial Reporting, Account Reconciliation
Durham, North Carolina, United States · On-site
Job DetailsJob Location: The Village at Auburn - Durham, NC 27713Position Type: Full TimeTravel Percentage: NoneJob Category: Leasing / SalesJob Title: Leasing Professional About IRT Living: Village at Auburn Apartment H…
Skills: Sales, Customer service, Communication, Interpersonal skills, Organizational skills
Durham, North Carolina, United States · On-site
$54k–$75k/yr
At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests and our…
Skills: Sales management, Prospecting, CRM management, Tripleseat, Open Table
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Financial Analysis, Budgeting, Cost Accounting, Financial Reporting, Data Analysis
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Vital signs, Medical terminology, Phlebotomy, Electrocardiograms
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient registration, Insurance verification, Billing, Financial counseling, Data analysis
Durham, North Carolina, United States · Hybrid
$20/hr–$25/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Accounts Receivable, Collections, Microsoft Excel, Microsoft Word, Revenue Cycle Management
Durham, North Carolina, United States · On-site
Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-…
Skills: Customer service, Cash handling, Communication, Computerized reservation systems, Front desk operations
Durham, North Carolina, United States · On-site
Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-…
Skills: Housekeeping management, Staff supervision, Budgeting, Inventory management, Guest satisfaction
Strawbridge Studios, Inc.Durham, North Carolina, United States · On-site
$18/hr
Marketing Designer Strawbridge Studios, Inc. | Durham, NC Full-Time | Monday–Friday | 8:00 AM–5:00 PM Starting at $18/hour Design With Purpose. Create With Impact. At Strawbridge Studios, we don’t just …
Skills: Graphic design, Marketing, WordPress, Google Analytics, SEO
Durham, North Carolina, United States · On-site
Responsibilities Processing and requisitioning of supplies; delivering, and packaging materials for shipment. Supervise and coordinate Warehouse Personnel and activities which include the receipt, storage, to meet produc…
Skills: Warehouse management, Supervision, Inventory control, Shipping and receiving, Forklift operation
Durham, North Carolina, United States · Remote Solely
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: ICD-10-CM, CPT-4, Medical coding, DRG assignment, APC assignment
Durham, North Carolina, United States · On-site
Expected Travel: None Requisition ID: 14231 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vis…
Skills: Contract administration, Consignment program management, SAP, Salesforce, Vistex
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient registration, Insurance verification, Prior authorization, Billing and collections, Data analysis
Durham, North Carolina, United States · On-site
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge of branch operational p…
Skills: Member services, Cash handling, Account maintenance, Financial advisory, Problem solving
Durham, North Carolina, United States · On-site
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the compa…
Skills: Medical history taking, Patient vitals measurement, Phlebotomy, Injection administration, Clinical documentation
Durham, North Carolina, United States · Hybrid
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Nursing Triage, Telehealth, Care Coordination, Medication Management, Patient Assessment
Durham, North Carolina, United States • On-site
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The Front Desk Supervisor provides leadership and guidance to front desk staff to ensure high-quality customer service and operational efficiency. They are responsible for managing guest arrivals, resolving complaints, training new agents, and overseeing daily front office administrative tasks.
Candidates must have at least two years of prior front desk and supervisory experience. A high school diploma is preferred, along with strong communication skills and the ability to perform moderately complex mathematical calculations.
Job DetailsJob Location: 522 - Durham Hilton - Durham, NC 27705Position Type: Full TimeJob Shift: AnyDriftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered..
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement.
Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowance. Requires standing and continual mobility throughout front office area.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make changes and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using a positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and the other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Manage Third Party Internet billing and arrivals. Prepare group arrivals. Prepare pre-arrival packets as requested/required. Anticipate flow of arrivals and take necessary steps to ensure smooth check in/out.
Train new agents in daily duties including cash handling procedures, use of CRM Toolbox, organization of hotel. Ensure compliance with all brand standards. Coordinate and track successful completion of training on PMS system.
Monitor and track time and attendance of associates. Reinforce attendance policy with staff; recommend progressive discipline procedures associates who are not in compliance with standard.
Take actions to ensure high Associate Satisfaction scores as measured by the Associate Opinion Survey. Work with other supervisory and management staff to address all areas to ensure consistent quality work environment.
Be familiar and able to perform duties on all shifts, including Night Audit and PBX.
Manager on Duty (MOD) in absence of Front Office Manager
Turns in all lost and found items and all guest room keys.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by management.
Qualifications
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Two years combined prior front desk and supervisor experience.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to stand and move throughout front office and continuously performs essential job functions.
Standing 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Driftwood Hospitality Management is a leader in providing solutions-based services for the domestic and international hotel industry. Our company works with award-winning franchises, nationally recognized hospitality brand families, and major resort destinations in top markets around the United States and Costa Rica. Headquartered in North Palm Beach, Florida, we have additional offices in Costa Rica and Arizona to serve hotels across the United States and internationally. The Driftwood Hospitality Executive Team provides more than two decades of hotel experience with a focus on hotel operations. Our goal is to capitalize upon growth opportunities, form strategic partnerships, and work with under-performing hotels in various markets to ensure long-term growth. With over 15 years of expertise in acquisition, development, repositioning, renovations, and hotel operations, we tailor our approach to each property and market, ensuring that our clients receive the highest level of service and are positioned for growth.
Offices: 11770 US Highway One, Suite 202, North Palm Beach, FL 33408, US
There are currently 864 open administrative positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Durham County Government, Duke Health Technology Solutions, Cintas, among others. Browse the listings above to see every active employer.
Yes — 140 of the 864 open administrative positions offer remote or hybrid work (57 remote, 83 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
