AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984…
Medical Assistant-Full Time-University Park Dallas, TX
Dallas, Texas, United States · On-site
$17/hr–$27/hr
Entry level
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$59k–$88k/yr
Full-time
associate degree
Hybrid schedule, Flexible time off policy, 401k company match, Professional development, Training programs, Tuition reimbursement
Posted 11d ago
~40 hrs/week
Responsibilities
The Customer Account Representative manages inbound customer inquiries, provides technical support, and coordinates with internal departments to ensure timely order fulfillment. They also assist account managers with administrative tasks, reporting, and maintaining accurate sales documentation.
Requirements
Candidates must have an associate degree or equivalent experience along with at least six months to one year in a customer service or administrative role. Proficiency in Microsoft Office and strong organizational skills are required to succeed in this fast-paced environment.
Full job description
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
A hybrid in office schedule for qualifying employees
Flexible time off policy
401K Company match (up to 4% - dollar for dollar)
Professional development, training, and tuition reimbursement programs
Excellent medical, dental, vision, and life insurance policy options
Opportunities for career advancement with an industry leading company!
Hybrid:
After gaining knowledge of our environment, there is the opportunity for this position to work under our Hybrid schedule working both in the office and remotely.
Under general supervision, the Inside Sales Rep, Key Account, as a member of the Inside Sales Team, provides network infrastructure products and solutions to our customers. Coordinates customer requests with Purchasing, Scheduling/Manufacturing, and Shipping to fill product orders in a timely manner. Establishes relationships with customers to ensure total customer satisfaction and continued business.
Responsibilities
Handle and address inbound phone and email inquiries from customers, providing general information and assistance as needed.
Offer basic technical support and information related to products and services, escalating complex issues to senior team members as necessary.
Support the creation of quotes and purchase orders by gathering required information and preparing documentation.
Update customers on the status of their orders, including tracking shipment progress and notifying them of any delays or changes.
Assist in resolving basic issues related to orders, invoices, and inventory, referring more complex problems to appropriate team members.
Provide administrative and logistical support to Account Managers to help meet sales targets, including preparing reports and updating sales databases.
Help facilitate communication between internal departments such as Manufacturing, Purchasing, and Finance to ensure order fulfillment.
Assist in promoting products through direct customer interactions and marketing materials.
Offer observations and suggestions for improving customer service processes and workflows.
Keep up-to-date with basic industry knowledge to better assist customers and support team objectives.
Comply with the company's environmental, health, and safety policies
Personal Qualities
Flexible and adaptable to work in a rapidly changing, fast-paced environment.
Must be highly motivated with a strong sense of urgency and desire to meet customer expectations.
Ability to collaborate with other departments to ensure a stellar customer experience.
Innovative and creative with problem solving skills.
Demonstrated ability to work at peak performance in keeping the team focus, goals and forecast in the forefront.
Ability to sense and relate observations into business opportunities.
Excellent communication skills in both written and verbal form with external and internal contacts.
Excellent organizational skills, detail-oriented approach and thorough in completing tasks.
Ability to work independently and as a team member.
Professional reputation and image required at all times.
Qualifications
Associates Degree or Equivalent Experience
At least six months to one year of experience in a customer service or administrative support role.
Basic understanding of network infrastructure or data center products is preferred but not required.
Experience in interacting with customers in a professional manner.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Good verbal and written communication skills.
Ability to assist with basic troubleshooting and problem resolution.
Strong attention to detail and organizational skills.
Working Conditions
Required to sit for most the day with occasional walking around the facility.
Manual dexterity used frequently with repetitive finger motion.
Occasional lifting up to 25 pounds.
Specific vision abilities include close vision and the ability to adjust focus.
Salary Range for this role is $58,500- $88,000 per year based on experience
How many Administrative jobs are open in Dallas, TX right now?
There are currently 2,420 open administrative positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Dallas County, Methodist Health System, RPM Living, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dallas, TX?
Yes — 410 of the 2420 open administrative positions offer remote or hybrid work (161 remote, 249 hybrid).
How do I apply for Administrative jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.