REGIONAL MANAGER - Dallas, TX ABOUT US Senior Psych Care provides fully integrative behavioral health services to the long-term care patient at their facility. OVERVIEW The Regional Manager is responsible for leading ess…
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$60k–$70k/yr
Full-time
bachelor degree, professional certificate
Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance
Posted 11d ago
~40 hrs/week
Responsibilities
The Regional Manager leads operational processes and maintains relationships with partner nursing homes to ensure seamless behavioral health service delivery. Responsibilities include coordinating providers, managing staffing schedules, and tracking key performance indicators to improve patient care access.
Requirements
A Bachelor's degree in Business or Healthcare Administration is required, along with three years of operations or account management experience. Candidates must have at least one year of supervisory experience and proficiency in tools like ZohoCRM and PowerBI.
Full job description
REGIONAL MANAGER - Dallas, TX
ABOUT US
Senior Psych Care provides fully integrative behavioral health services to the long-term care patient at their facility.
OVERVIEW
The Regional Manager is responsible for leading essential operational processes, building and maintaining relationships with partner facilities, and coordinating providers and Psych Techs to ensure seamless service delivery. This role requires proactive collaboration, attention to detail, and a commitment to excellence in improving access to mental health care for seniors.
ESSENTIAL DUTIES
Nursing Home Relationship Management
Serve as the primary point of contact for assigned nursing homes.
Conduct regular site visits to address concerns, gather feedback, and maintain positive relationships.
Coordinate facility onboarding, ensuring each partner understands SPC protocols and referral documentation.
Develop and implement marketing strategies to increase service awareness and brand recognition.
Engage with Corporate Account Management to interpret data, identify opportunities of improvement, and implement actionable strategies.
Operational Management
Oversee onboarding for new providers and Psych Techs, introducing them to SPC culture, processes, and facility partnership expectations.
Manage schedules to ensure adequate staffing, appropriate use of CPT codes, and optimal resource allocation.
Actively monitor the referral flow process to maintain accurate patient lists, initiate services promptly, and ensure timely follow-up with facility staff.
Coordinate behavioral health rounds to encourage collaborative care between SPC teams and facility staff.
Leverage tools like Microsoft Teams, ZohoCRM, and PowerBI to improve processes and resolve operational challenges.
Quality Assurance & Data Management
Track key performance indicators such as service volume, facility referrals-flow, and provider productivity—to guide operational decisions.
Ensure adequate clinical documentation and billing practices to ensure accuracy, timeliness, and alignment with regulatory standards.
Assist providers on compliance audits, addressing any documentation errors promptly.
Compile and share regular updates and insights with leadership, highlighting trends and recommending improvements.
Other Duties as Assigned
Undertake additional projects and responsibilities as directed to advance SPC’s mission.
QUALIFICATIONS/REQUIREMENTS
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field required.
Three (3) years of experience in operations, account management, or a related role; healthcare or long-term care experience is strongly preferred.
Must have at least one (1) year in a supervisory role.
Demonstrated strength in prioritizing multiple projects, managing timelines, and using data-driven insights to guide decisions.
Competency in Microsoft Teams, ZohoCRM, PowerBI, and other relevant software platforms.
Excellent verbal and written communication skills; comfortable presenting to leadership teams and facility staff.
Routine travel to assigned nursing homes is required; must have a valid driver’s license and reliable transportation.
Licensed Nursing Home Administrator (LNHA) certification a plus
WHAT WE OFFER
Competitive salary, commensurate with experience
Comprehensive benefits package including:
Medical
Dental
Vision
Short and Long Term Disability
Life Insurance
401 (k) with 50% match up to 6%
Paid Time Off and Paid Holidays
Related keywords
Behavioral HealthLong-Term CareNursing Home AdministrationLNHA CertificationCPT CodesReferral FlowKPI TrackingHealthcare OperationsZohoCRMPowerBIMicrosoft TeamsClinical DocumentationCompliance AuditsAccount ManagementPatient Care
Our mission is to create a better quality of life for seniors, staff, and their families
Industry
Mental Health Care
Company size
51-200 employees
LinkedIn followers
1,199
Senior PsychCare uses a unique collaborative care model to deliver psychiatric and psychological services to individuals in Nursing Homes and Assisted Living Facilities across Texas. Working closely with the nursing home staff we achieve a better quality of life for seniors, staff, and their families.
Specific services offered include neuropsychological testing, management of psychotropic medications, advanced senior-specific telemedicine, and overall behavioral health. A key element of our service is the careful coordination with nursing home staff through regular behavioral health rounds, which allows us to ensure each patient is getting the collaborative care they need.
Offices: Houston, US
geriatric psychiatryLCSWPhDnursing homesassisted livingand mental healthHealth CareMental Health
How many Administrative jobs are open in Dallas, TX right now?
There are currently 2,420 open administrative positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Dallas County, Methodist Health System, RPM Living, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dallas, TX?
Yes — 410 of the 2420 open administrative positions offer remote or hybrid work (161 remote, 249 hybrid).
How do I apply for Administrative jobs in Dallas, TX?
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