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The Diet Office Representative manages patient menu selections, processes requisitions, and prints reports while maintaining food safety standards. They are also responsible for serving patient meals, collecting trays, and ensuring high-quality customer service at the point of care.
Candidates must possess a high school diploma or equivalent and at least one year of experience in food service or customer service. A Food Handlers Certificate is required within 30 days of employment.
Diet Office Representative – Food and Nutrition Services
Bring your passion to Texas Health so we are Better + Together
Work location: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231
Work hours: Full-Time, 3 days/week 6:45am-7:15pm with rotating weekends.
Food and Nutrition Department highlights:
• Fast paced environment feeding an average of 450 patients a meal.
• A very diverse & inclusive team that focuses on exceptional patient care.
Here’s What You Need
H.S. Diploma or Equivalent Req
1 Year in food service position or applicable customer service Req
FHC - Food Handlers Certificate 30 Days Req
What You Will Do
• Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions.
• Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
• Performs needed office tasks in an appropriate and timely manner. Prints reports, process requisitions and enter menus.
• Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
• Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
• Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
• Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
• Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Additional perks of being a Texas Health employee
• Benefits include 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits.
• Delivery of high-quality patient care
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
Entity Highlights:
For more than a half-century, Texas Health Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women’s services and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. *Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.
Learn more about our culture, benefits, and recent awards.
If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!
Do you still have questions or concerns? Feel free to email your questions to [email protected]
#LI-TB3
Come join us! We’re a Fortune ‘Best Place to Work’ in the DFW area, improving the health of the communities we serve.
At Texas Health Resources, our mission is to improve the health of the people in the communities we serve. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 28,000 employees of wholly owned/operated facilities and consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here. Let us brag for a minute on just a few of our recent accomplishments. • Fortune’s 100 Best Companies to Work For® 2026 • Business Group on Health Best Employers: Excellence in Health & Well-being 2026 and Excellence in Mental Health • 20 Best Workplaces in Health Care by Great Place to Work® and Fortune 2025 • Companies That Care® by PEOPLE magazine and Great Place to Work® 2025 • America’s Best Large Employers by Forbes for 2025 • Fortune’s Best Workplaces for Women™ 2025 We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Offices: 612 E Lamar Blvd, Arlington, Texas, US · 1105 Central Expy N, Allen, Texas 75013, US · 10864 Texas Health Trail, Fort Worth, Texas, US · 800 W Randol Mill Rd, Arlington, Texas 76012, US · 108 Denver Trail, Azle, Texas 76020, US
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