Patient Access Representative II, Full-Time, Baptist South
Chicago, Illinois, United States · On-site
Entry level
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Patient Access Representative II, Full-Time, Baptist South
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Full-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The Patient Access Representative II is responsible for accurately registering patients and maintaining service excellence during face-to-face and telephonic encounters. They must also ensure compliance with state and federal regulations, including HIPAA, EMTALA, and AHCA guidelines.
Requirements
Candidates are required to have a High School Diploma and at least 1-2 years of customer service experience. Previous experience in healthcare or insurance settings is preferred.
Full job description
About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist South is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a Fulltime opportunity, Monday - Friday, 9:30am - 6:00pm.
Patient Access Representative II, Job Responsibilities:
Registers patients accurately and efficiently
Utilization of multiple systems and interfaces
Cross-Trained in order to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines
Experience Requirements:
1-2 years Customer Service Experience Required
1-2 years Healthcare experience Preferred
1-2 years Insurance experience Preferred
High School Diploma Required
Primary Location:
South - Main Building
Related keywords
Patient AccessHealthcareRegistrationCustomer ServiceInsuranceHIPAAEMTALAAHCAJCAHOCompliancePatient PrivacyCollectionsPalm ScanningMedical RecordsAdministrative Support
Baptist Health System is a recognized leader in healthcare in San Antonio and South Texas.
Since 1903, Baptist Health System has been caring for the health and spiritual needs of people in San Antonio, south Texas and beyond. Baptist Health System is the first to bring robotically-assisted surgery to San Antonio, and the first to achieve Chest Pain Center Certification at all of our hospitals.
Offices: San Antonio, Texas 78205, US
Cancer CareCardiac Careda Vinci SurgeryEmergency CareMedical ImagingMen's HealthMother & Baby CareNeurosciencesOrthopedics & RehabilitationPediatric Care
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