Administrative Jobs in Chicago, IL (Now Hiring) — 3,302 open — Page 129
Chicago History Society
Visitor Services Associate
Chicago, Illinois, United States · On-site
$18/hr–$20/hr
Entry level
CHICAGO HISTORY MUSEUM JOB DESCRIPTION JOB TITLE: Visitor Services Associate DEPARTMENT: Visitor Services FLSA STATUS: Non-Exempt JOB SUMMARY: The Visitor Services Associate serves as a primary point of contact for Chica…
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$18/hr–$20/hr
Part-time
high school, bachelor degree
Comprehensive benefits package
Posted 35d ago
~34 hrs/week
Responsibilities
Serve as the primary point of contact for visitors by managing admissions, ticket sales, and general inquiries. Provide logistical support for groups and events while ensuring a welcoming and inclusive museum environment.
Requirements
Requires a high school diploma and at least one year of experience in customer service, hospitality, or retail. Candidates must be able to work a flexible schedule including weekends and evenings and possess strong communication skills.
Full job description
CHICAGO HISTORY MUSEUM
JOB DESCRIPTION
JOB TITLE: Visitor Services Associate
DEPARTMENT: Visitor Services
FLSA STATUS: Non-Exempt
JOB SUMMARY
The Visitor Services Associate serves as a primary point of contact for Chicago History Museum visitors and plays an important role in creating a welcoming, informative, and engaging visitor experience. The Visitor Services Associate provides front-line visitor services, including admissions, ticket sales, membership sales, program reservations, visitor orientation, and general information.
Working closely with colleagues across the Museum, the Visitor Services Associate helps ensure that visitors, members, donors, and community partners receive courteous, accurate, and responsive service consistent with the mission and values of Chicago History Museum.
This position's working schedule will primarilly require availability on weekends days and evenings in support of higher attendance days and after-hours evening events.
ESSENTIAL FUNCTIONS
Welcome museum visitors, members, donors, and guests in a professional, friendly, and inclusive manner.
Deliver exceptional customer service by responding to visitors' needs, questions, and concerns in a courteous, professional, and timely manner, contributing to a welcoming and inclusive museum environment.
Promote museum exhibitions, public programs, memberships, and retail offerings.
Provide accurate information regarding museum exhibitions, programs, memberships, amenities, directions, policies, parking, and visitor services.
Process admissions, membership transactions, program registrations, Research Center admissions, merchandise purchases, and other visitor transactions using museum ticketing and point-of-sale systems.
Assist with the arrival, orientation, and logistical support of school groups, adult groups, and tour participants.
Regular participation in after-hours museum staffing of corporate and institutional events.
ADDITIONAL DUTIES
Staff and maintain the security of the coat check area
Perform in-house reception duties: greet museum staff’s guests and provide orientation for internal museum meetings.
Transfer calls to departments/staff
Guide patrons to exits or provide other instructions/assistance in case of emergency
Provide assistance for patrons in need of accessibility accommodation, such as helping those with wheelchairs, assisting withaudiovisualaids.
Ability to perform physical tasks involved in moving school group Activity Carts and equipment; pushing and pulling 50+ lbs. and lifting 20 lbs.
Other duties as assigned
WORKING RELATIONSHIPS
This position works closely with colleagues throughout the Museum and regularly interacts with visitors, members, volunteers, and community partners, and may work with internal teams focused on delivering and creating positive visitor experiences. The Visitor Services Associate develops and manages relationships with museum visitors, members, donors, and partners.
REQUIRED QUALIFICATIONS
High school diploma or equivalent.
One or more years of customer service, hospitality, admissions, retail, guest services, or related experience.
Experience working with diverse audiences in a public-facing environment.
Ability to communicate professionally and effectively in person, by telephone, and through electronic communications.
Experience handling cash and processing financial transactions accurately.
Ability to learn and use ticketing, point-of-sale, reservation, and related technology systems.
Ability to work collaboratively as part of a team.
Ability to work evenings, weekends, holidays, and special events as required.
Commitment to the mission and values of the Chicago History Museum.
Demonstrated commitment to providing outstanding customer service and creating positive visitor experiences for diverse audiences
Strong customer service and interpersonal skills.
Excellent verbal communication skills.
Ability to provide accurate information and assistance in a fast-paced public environment.
Ability to remain professional and courteous when responding tovisitorconcerns or challenging situations.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities while maintaining accuracy.
Ability to learn and effectively use museum technology systems.
PREFERRED QUALIFICATIONS
Bachelor's degree in History, American Studies, Hospitality Management, or Education.
Previous museum, restaurant, or tourist attraction guest services experience.
A love of history and storytelling.
Experience with Audio Visual systems.
Prior event production support experience.
Bilingual conversational fluency
Experience with Altru, Blackbaud, or similar ticketing and CRM systems.
Experience supporting public programs, tours, or museum events.
Knowledge of Chicago history, neighborhoods, cultural institutions, and transportation systems.
COMPENSATION AND BENEFITS The compensation range for this position is established in accordance with any applicable collective bargaining agreement and/or CHM compensation practices. CHM offers a comprehensive benefits package in accordance with museum policies and any applicable collective bargaining agreement.
REPORTS TO: Visitor Services Manager
PHYSICAL REQUIREMENTS
• Ability to stand and move throughout the Museum during scheduled shifts.
• Ability to lift and carry up to 20 pounds and push or pull carts or equipment weighing up to 50 pounds.
• Ability to occasionally bend, reach, and move materials related to visitor services operations.
CHM MISSION
To serve as the primary destination for learning, inspiration, and civic engagement, connecting people to Chicago’s history and each other.
CHM CORE VALUES
Collaboration: We honor all lived experiences, skills, and goals, weaving them into our work to collectively share stories of history and culture.
Integrity: We conduct all business and build internal and external relationships on the foundation of honesty, camaraderie, and professional fellowship.
Respect: We listen to understand, and we affirm other people’s perspectives and contributions. We show up for others and treat them as they want to be treated.
Curiosity: We invite questions and celebrate investigation, encouraging meaningful connections with history and a sense of wonder about our complex city.
Innovation: We anticipate the need to adapt and evolve, embracing new ideas that will propel the Museum to increase success.
Service: We actively cultivate a responsive and supportive culture where all people are valued and respected.
EQUAL EMPLOYMENT OPPORTUNITY & ACCOMMODATIONS
CHM is an equal opportunity employer and provides reasonable accommodations as required by law.
LEGAL NOTICE
This job description is not an express or implied contract. Employment is at will unless otherwise provided by law or an applicable collective bargaining agreement.
Hybrid / On-Site Work Statement:
This position requires on-site work at CHM facilities. Remote or hybrid work arrangements, if any, are subject to CHM policies and, where applicable, any collective bargaining agreement.
How many Administrative jobs are open in Chicago, IL right now?
There are currently 3,302 open administrative positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Chicago, IL?
Companies currently hiring include Chicago Public Schools, Northwestern Medicine, Becker Friedman Institute for Economics, Ann & Robert H. Lurie Children's Hospital of Chicago, UChicago Medicine Ingalls Memorial, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Chicago, IL?
Yes — 835 of the 3302 open administrative positions offer remote or hybrid work (144 remote, 691 hybrid).
How do I apply for Administrative jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.