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Full-time
bachelor degree
Tuition Assistance, Medical Insurance, Prescription Drug Benefits, Dental Insurance, Vision Insurance, 401(k) Savings Plan With Employer Match
Posted 2d ago
~40 hrs/week
Responsibilities
Lead the operational setup and daily management of a new veterinary specialty hospital, focusing on building a high-performing team and establishing efficient workflows. Oversee non-clinical operations including financial performance, client experience, and organizational culture.
Requirements
Requires a bachelor's degree or equivalent experience, preferably within the healthcare or veterinary medicine sector. Candidates must possess strong leadership skills, resilience, and the ability to make confident decisions in a fast-paced environment.
Full job description
Description
Position Overview:
Points East Veterinary Specialty Hospital of Wilmington is seeking a Hospital Administrator to lead our newest location in Wilmington, North Carolina, opening in late fall 2026. This brand-new, 16,000 sq ft facility (with planned expansion to 24,000 sq ft) has been thoughtfully designed to support high-quality emergency and specialty care while allowing room for continued growth as the hospital scales up.
Working in close partnership with the partner veterinarians Melissa Stoll, DVM, DACVS, and Paige Harrington, DVM, and the Directors of Operations and Team Development, the Hospital Administrator will play a central role in building the hospital from the ground up—establishing workflows, shaping culture, and driving operational excellence from day one.
This is a unique opportunity to step into a leadership role where your impact is immediate and visible. You will oversee all non-clinical operations, including team development, financial performance, client experience, and process optimization. From hiring and onboarding a new team to implementing systems that support efficiency and quality, you will help create a hospital that reflects both clinical excellence and a strong, sustainable culture.
Why Wilmington?
As the Points East Group continues to expand, Wilmington represents an exciting new chapter—bringing trusted emergency and specialty services to a rapidly growing coastal community. With support from established sister hospitals in Wilson, Greenville, and Fayetteville, you will not be starting from scratch—but you will have the autonomy to shape how this hospital operates and grows.
You will be instrumental in:
Building and leading a high-performing team
Partnering with medical leadership to align operational and clinical goals
Establishing efficient workflows and scalable systems
Driving financial performance and accountability
Creating a culture rooted in collaboration, accountability, and servant leadership
Ideal Candidate:
Can make decisions quickly and confidently to keep the hospital moving forward
Is resourceful and can find solutions to non-standard situations
Possesses resilience while navigating through difficult situations
Enjoys directing and planning daily workflow and operational processes
Is skilled in conflict management with the ability to diffuse tense situations
Is naturally empathetic and craves connections with team members and clients
Enjoys unpredictable, fast-paced days with broad responsibilities
Believes in supporting the Human-Animal Bond while providing a wide spectrum of care to a diverse population
Responsibilities:
Oversee and manage a growing team of veterinary professionals from veterinary assistants to veterinarians
Function as the daily decision-maker and “go-to” resource to address issues while working to create systems to reduce preventable ones
Help develop and optimize workflow into consistent and methodical processes
Work closely to develop a healthy and sustainable organizational structure to reach the full potential of the team and each member
Serve as a culture champion and lead by example with a positive “can-do” outlook
Guide, manage and develop department managers and promote a collective effort
Continually challenge the ceiling on client experience and team development
Experience and Education:
Experience preferably in a healthcare or veterinary medicine
Bachelor’s degree or equivalent experience required
Excellent written and verbal communication skills
Advanced problem-solving and critical thinking skills with a high aptitude for learning
Perks and benefits include:
Tuition assistance
A choice between two medical plans with prescription drug benefits
Dental and vision coverage available
401(k) Savings Plan with employer match, including immediate vesting
Life insurance for yourself, spouse and eligible dependents available
Paid time off / holidays
Health Savings Account available
Short term disability available
Supplemental critical illness and accident plans available
Uniform allowance
Continuing education allowance for credentialed technicians
Employee assistance program
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Points East Veterinary Specialty Hospital offers 24-hour emergency critical care and board-certified veterinary surgery services to the beloved pets of the area. The hospital also provides diagnostic ultrasound with board-certified veterinary radiologist review.
With the most up-to-date diagnostic techniques, advanced treatment plans, and 24 hour nursing care, our pets can receive optimal care right here in Eastern North Carolina.
Offices: 4935 Raleigh Road Pkwy W, Wilson, North Carolina, US · 3210 S Evans St, Greenville, North Carolina, US