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Full-time
postgraduate degree
Posted 13h ago
~40 hrs/week
Responsibilities
The Team Lead manages team operations, provides clinical supervision, and oversees the delivery of services to meet the clinical needs of recipients. They are responsible for developing individualized supervision plans, facilitating team meetings, and ensuring compliance with regulatory and documentation standards.
Requirements
Candidates must hold a Master’s degree in a human services-related field and possess a valid clinical license such as LCSW, LCMHC, or LMFT. A minimum of one to three years of relevant clinical experience working with MH/SA populations is required.
Full job description
Summary:
The Team Leader is responsible for the supervision and management of team operations and staffing. Team Leader ensures that services are provided to the members served to meet the clinical needs of each recipient through direct and indirect interventions.
Essential Duties and Responsibilities:
The team leader (clinical supervisor) must provide individual therapy for recipients served by the team.
Behavioral interventions such as modeling, behavior modification, and behavior rehearsal.
Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each recipient.
Provides, coordinates, and oversees initial assessment and ongoing assessment of the recipient’s clinical needs.
Develops and implement individualized supervision plans for team members.
Provides clinical supervision of all members of the team for the provision of this service.
Determines team caseload by the level of acuity and the needs of the individual served.
Facilitates weekly team meetings.
Monitors and evaluates the services, interventions, and activities provided by the team.
Provide clinical expertise and guidance to the members in the team’s interventions with the recipient.
Development of relapse prevention and disease management strategies to support recovery.
Psycho-education for the recipient, families, caregivers, and/or other individuals involved with the recipient about the recipient’s diagnosis, symptoms, and treatment.
Performs Intensive Case Management functions of linking and arranging for services and referrals.
Participates in the initial PCP and revision of the Person-Centered Plan (PCP) as needed.
Ensure and monitor the implementation of the PCP.
Spends time at the location where services are being performed as specified in the service definition for that service.
Participates in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer needs and the PCP.
Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures and expedite PCP implementation.
Conducts and supervises formal investigations into incidents/allegations of abuse, neglect, exploitation, or other circumstances that may present a risk to the safety and health of the person supported.
Ensures that all initial and reauthorizations for services occur in a timely fashion.
Provides timely and accurate information when requesting authorizations from the LME/MCO/Statewide Vendor and follows up on each request for authorization modified, not approved, and/or not responded to.
Notifies appropriate parties upon the denial/modification of continued services and provides person-supported/guardian DMA-approved appeal policies and materials.
Monitors utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rules, PCP, and the service authorization.
Coordinates transition to another level/type of care for the person supported.
Coordinates and oversees the discharge planning process including the development of a discharge plan initially upon admission and a discharge summary with follow-up resources at the conclusion of services.
Facilitates relationships and serves as a link between the company, consumer, guardians, local agencies, and the community.
Drafts responses to and implements changes required by Medicaid, the Department of Facility Services, and/or other regulatory agencies.
Performs all other duties as reasonably required and assigned.
Practices standard medical precautions by understanding and utilizing personal protective and safety equipment.
Ensures confidentiality regarding sensitive and protected information.
Ensures individual rights to privacy and protected health information for the person supported.
Maintaining records and charting each individual and reporting unusual and critical incidents in a professional, timely manner (within 24 hours).
Familiarization with medications used by the client and policies. regarding medication administration.
Represent the company in a positive manner, reflective of the company’s mission, at all times.
Ensures confidentiality regarding sensitive and protected information.
Ensures individual rights to privacy and protected health information for the person supported.
Ensures service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports.
Completes Intake Packets for any of the referrals that the office receives.
Accurately documents all billable encounters into Southeastern Integrated Care’s EMR (electronic medical record) system within 24 hours. Any corrections will be entered within 24 hours of being notified.
Other duties as assigned.
In addition, the employee must participate in all required training and education as mandated by the specific service line and clinical coverage policy.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
Master’s degree in human services-related field required.
Must have a minimum of one (1) year of documented prior experience working with the population served with MH/SA diagnosis. OR
Three years of clinical experience with SPMA, with a minimum of two years post-graduate. (ACT only)
Required Skills/Abilities
Must maintain strict confidentiality.
Must possess effective communication/documentation skills.
Ability to learn and use personal computers. Work with a computer is common and the ability to understand word processing and certain spreadsheet programs is important.
Successfully complete other training as may be required or amended by company policy.
Develop organizational and communication skills that foster TEAMWORK.
Requires flexibility in scheduling and availability to adequately meet the service needs of the consumer/family and other team members.
Must have reliable transportation and be willing to travel locally.
Providing primary, mental health & substance use care across 19 NC counties with 400+ staff & 21 specialized programs.
Industry
Mental Health Care
Company size
201-500 employees
Headquarters
Pembroke, North Carolina
LinkedIn followers
349
Southeastern Integrated Care is a leading integrated delivery system uniting mental health, behavioral health, substance use disorder treatment, primary care, and chronic condition management to promote holistic wellness for individuals and families across North Carolina. Serving 19 counties with 21 specialized programs, our team of over 400 trained professionals provides evidence-based, patient-centered care through advanced technologies such as telehealth platforms, AI-driven analytics, and electronic health record systems.
We meet patients where they are—whether in our facilities, community settings, or through secure virtual care—to ensure equitable access and personalized treatment. Our programs address the full spectrum of physical, emotional, and behavioral health needs using data-informed strategies and innovative tools.
Key Offerings:
Advanced Medical Home Model: A coordinated, tech-enabled primary care system emphasizing prevention, chronic disease management, and real-time integration of care through digital monitoring.
Community-Based Services: Innovative outreach programs using mobile health tools to empower individuals toward recovery and independence in their own communities.
Outpatient Services: Comprehensive therapy, medication management, and counseling delivered through in-person and telehealth models supported by data-driven insights for optimal results.
Residential Treatment: Safe, supportive environments that integrate smart monitoring and therapeutic technologies to promote lasting recovery and resilience.
At Southeastern Integrated Care, we believe every person deserves access to world-class, integrated healthcare that supports them in living full, healthy lives. Our interdisciplinary team of physicians, therapists, nurses, and peer specialists works collaboratively—leveraging technology and compassion—to foster resilience, accelerate recovery, and build stronger communities across North Carolina.
Offices: 68 THREE HUNTS DR, Pembroke, North Carolina 28372, US · 134 Memory Plaza, Whiteville, North Carolina 28472, US · 4700 Lebanon Rd, Mint Hill, North Carolina 28227, US · 3640 Express Dr, Shallotte, North Carolina 28470, US · 301 Penny Ln, Morehead City, North Carolina 28557, US
How many Management & Leadership jobs are open in Wilmington, NC right now?
There are currently 452 open management & leadership positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Wilmington, NC?
Companies currently hiring include GE Vernova, Dollar Tree Stores, Thermo Fisher Scientific, Lowes Foods, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Wilmington, NC?
Yes — 59 of the 452 open management & leadership positions offer remote or hybrid work (27 remote, 32 hybrid).
How do I apply for Management & Leadership jobs in Wilmington, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.