Wilmington, North Carolina, United States · On-site
$10/hr–$13/hr
Entry level
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service…
Skills: Customer Service, Point Of Sale (POS), Interpersonal Skills, Product Knowledge, Upselling
Wilmington, North Carolina, United States · On-site
Mid level$1.3B raised
Job Description Assistant General Manager Position Description Department: Store Operations Job Title: Assistant General Manager FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager -se…
Skills: Recruitment, Team Training, Scheduling, Cash Handling, Inventory Control
Wilmington, North Carolina, United States · On-site
Mid level$1.3B raised
Job Description Assistant General Manager Position Description Department: Store Operations Job Title: Assistant General Manager FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager -se…
Skills: Recruitment, Team Training, Scheduling, Cash Handling, Inventory Control
Wilmington, North Carolina, United States · On-site
Mid level$1.3B raised
Job Description Assistant General Manager Position Description Department: Store Operations Job Title: Assistant General Manager FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager -se…
Skills: Store Operations, Team Leadership, Recruitment, Staff Training, Scheduling
Wilmington, North Carolina, United States · On-site
Entry level$684K raised
Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team M…
Wilmington, North Carolina, United States · On-site
Entry level$684K raised
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Wilmington, North Carolina, United States · On-site
Mid level$1.3B raised
Job Description Assistant General Manager Position Description Department: Store Operations Job Title: Assistant General Manager FLSA Classification: Non-Exempt Reports To: General Manager Regional Operations Manager -se…
Skills: Recruitment, Team Training, Scheduling, Cash Handling, Inventory Control
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
Wilmington, North Carolina, United States · On-site
$12/hr–$14/hr
Entry level
Benefits: Free uniforms Opportunity for advancement Employee discounts The Nothing Bundt Cakes Dishwasher sets the stage and makes the magic in our bakery possible. You’ll keep the bakery team’s equipment clean and ready…
Skills: Dishwashing, Equipment Cleaning, Bakery Operations, Utility Work
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$10/hr–$13/hr
Part-time
Posted 21h ago
~40 hrs/week
Responsibilities
The Guest Service Representative greets guests, processes cake orders using a POS system, and provides product information to ensure a superior guest experience. They are also responsible for maintaining bakery cleanliness and assisting with cake decorations and packaging.
Requirements
Applicants must be at least 16 years old and have the flexibility to work various shifts, including weekends and holidays. While no formal education or experience is required, previous retail or bakery guest service experience is preferred.
Full job description
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant’s Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including mornings, evenings, weekends and holidays, based on changing business demands.
Nothing Bundt Cakes was founded in Las Vegas in 1997 by friends Dena Tripp and Debbie Shwetz who had a vision that their homemade cakes should be shared with others. Our bakeries feature handcrafted Bundt Cakes made with the finest ingredients and available in a variety of sizes and classic flavors. We have more than 500 corporate and franchised bakeries in 40 U.S. states and Canada. Of the 500+ current Nothing Bundt Cakes bakeries, more than 90% are female-owned. We love what we do! Our brand purpose is to Bring the Joy every day because we believe that real smiles are contagious!
Offices: 5005 Lyndon B Johnson Fwy, Suite 600, Dallas, Texas 75244, US
DessertWeddingsCakeBusiness to BusinessGiftsand Corporate GiftsRetailFood and BeverageBakery
How many Food & Beverage jobs are open in Wilmington, NC right now?
There are currently 288 open food & beverage positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Wilmington, NC?
Companies currently hiring include Domino's, Aramark Healthcare+, Scotchman, Lowes Foods, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in Wilmington, NC?
Yes — 2 of the 288 open food & beverage positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Food & Beverage jobs in Wilmington, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.