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Provide technical support for the Pharmacy Practice by managing client task lists and coordinating with PBMs for accurate data reporting. Responsibilities include developing RFPs, preparing financial and clinical reports, and facilitating client service meetings.
Requires a Bachelor's degree in a business-related field and at least 3 years of industry experience, specifically with PBMs. Candidates must possess strong mathematical expertise for claim tracking and the ability to manipulate large datasets.
Lockton is currently seeking an Associate Account Executive to provide technical support and serve as a point of contact for the Pharmacy Practice. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
• Manage and organize client tasks lists and open items.
• Assist in development and distribution of RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
• Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
• Coordinate with centralized support on communication materials and required compliance notices as applicable.
• Assist in review and accuracy of all vendor agreements and/or plan/policy documents.
• Facilitate client service meetings.
• Collect data /information for baseline assessment.
• Assist with new vendor implementation process; request & coordinate renewal activities with all vendors
• Build, manage and populate project plans for clients.
• Prepare client presentations, financial and clinical reports for internal and external partners.
• Develop client specific service calendar and manage deliverables as applicable.
• Coordinate evening and lunch events with clients to build and strengthen on-going relationships.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
• Bachelor’s Degree in a business-related field is required
• Minimum 3 years' experience in the industry, specifically experience in PBMs or like.
• Strong customer service skills
• Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
• Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
• Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
• Excellent organizational and communication skills
• Proven critical thinking and problem-solving skills
• Legal right to work in the United States
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What makes Lockton stand apart is also what makes us better: independence. Our private ownership empowers our nearly 15,000 Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, we deliver the deep understanding needed to accomplish remarkable results.
Offices: Global, US · 2100 Ross Ave, Dallas, Texas 75201, US · 7650 Edinborough Way, Suite 100, Edina, Minnesota 55435, US · 640 Taylor St, Suite 1450, Fort Worth, Texas 76102, US · 3657 Briarpark Dr, Suite 700, Houston, Texas 77042, US
