District Service Development Manager Sunstate Equipment Co.: Where Safety and People are Core Values! We take care of our People and it shows! Sunstate's Advantage Company cell phone, laptop and truck provided Bonus Ince…
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Full-time
Company Cell Phone, Laptop, Company Truck, Quarterly Bonus, Annual Bonus, Work Boot Allowance
Posted 45d ago
~40 hrs/week
Responsibilities
Deliver in-field coaching to technicians to improve diagnostic skills, repair quality, and execution discipline. Partner with branch leadership to align technician development with operational goals and track progress to close skill gaps.
Requirements
Requires 3-5 years of management experience in shop and service management, preferably within the construction equipment rental industry. Must have extensive senior-level technician experience with advanced troubleshooting skills across mechanical, hydraulic, and electrical systems.
Full job description
District Service Development Manager
Sunstate Equipment Co.: Where Safety and People are Core Values!
We take care of our People and it shows!
Sunstate's Advantage
Company cell phone, laptop and truck provided
Bonus Incentive on a quarterly basis and annual basis
Work boot allowance
Rent ANY of our equipment for FREE
Unique “My Holiday” benefit lets you celebrate any holiday without using personal time!
Medical, dental, and vision insurance eligibility after first full month of employment.
401 Retirement Plan with up to 6% company match after 90 days.
Position Responsibilities
Deliver in-field coaching to technicians during live repair work to improve diagnostic skills, repair quality, and execution discipline
Reinforce standardized diagnostic processes, including root cause analysis and repair verification, to reduce repeat repairs
Partner with branch leadership to align technician development with operational goals such as first-time-fix rates and efficiency
Track technician progress, identify skill gaps, and adjust coaching plans to support ongoing development
Maintain a strong field presence while providing feedback, insights, and recommendations to improve service performance
Position Requirements
3-5 years of management level experience in shop and service management, within the construction equipment rental industry is preferred.
Extensive experience as a senior-level technician with advanced troubleshooting skills across mechanical, hydraulic, and electrical systems
Proven ability to coach and develop technicians in field or shop environments
Strong knowledge of construction equipment systems, repair practices, and safety standards
Ability to read and interpret technical schematics and translate complex issues into practical guidance
Excellent communication, problem-solving, and organizational skills with the ability to influence without direct authority
Ability to work independently in field environments with frequent travel between locations
Why Choose Us?
At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can’t help but feel the close-knit work-family environment.
We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we’re constantly evolving our resources to provide our people with tools to make their lives easier!
Be YOU at Sunstate
At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry
Sunstate Equipment Co. is an Equal Opportunity Employer
A Drug Free Workplace and Participates in E-Verify
Related keywords
Construction EquipmentEquipment RentalRoot Cause AnalysisFirst-time-fix RatesTechnical SchematicsHydraulicsElectrical SystemsMechanical SystemsField CoachingService PerformanceShop ManagementSafety Standards
Sunstate Equipment provides state-of-the-art equipment and tool rentals for construction, industrial, warehousing and special event companies. Offering the best customer service in the industry since 1977, Sunstate treats every customer like our best customer with on-time delivery, convenient one-call reservations, 24/7 emergency service, an impeccably maintained fleet, and innovative technologies to keep productivity up and costs down. Experience a better way to rent equipment—Experience the Sunstate Way by calling us today!
Offices: 5552 East Washington, Phoenix, AZ 85034, US