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Full-time
associate degree
Medical, Dental, Vision, 401k, Company match, Mental health support
Posted 7h ago
~40 hrs/week
Responsibilities
The Lessons Lead is responsible for driving sales of lesson and rehearsal packages while ensuring a positive experience for students and customers. They also manage instructor schedules, oversee facility operations, and mentor staff to meet performance goals.
Requirements
Candidates must have at least 3 years of relevant work experience in musical instruction or retail administration. Proficiency in Microsoft Office and the ability to lift up to 25lbs are also required.
Full job description
Why Guitar Center? Here’s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Lessons Lead, you will be responsible for ensuring a great experience for all customers and students, by selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility.
A few special characteristics that make our Lessons Lead successful:
Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.
Organizational Skills: Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner.
Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. Able to manage a geographically dispersed team.
As our Lessons Lead you will:
Increase the student count within the lesson program by driving and maintaining sales and promotional programs
Sell rehearsal space
Communicate with parents and students, ensuring an overall positive experience
Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors
Maintain and increase curriculum sales
Ensure systems are functioning properly
Maintain the lesson and rehearsal schedules for the facility
Additional duties as assigned
Qualifications
Requirements:
3+ years of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
Must be able to lift up to 25lbs.
Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Preferences:
Associate’s Degree
Skilled understanding of Guitar Center retail systems and processes
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to [email protected].
One company. Many ways to play. Our mission is to fill the world with music.
Industry
Retail
Company size
10,001+ employees
Founded
1964
Headquarters
Westlake Village, CA
LinkedIn followers
93,576
Total funding
$383M
We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet. Meet the family or, as we call them, The Guitar Center Company.
Guitar Center. But there's more to us than guitars and basses.
We carry all kinds of musical instruments, plus essentials like amplifiers, recording equipment, lighting, live sound, DJ gear, with services like lessons, rentals and repairs. How do we do it all? With the most talented group of music-loving Associates in the world.
Guitar Center Professional is a network of account managers and engineers with direct access to the world’s best manufacturers. From personal studios to concert venues, we design and install custom audiovisual systems that exceed your expectations.
Audio Visual Design Group (AVDG) meticulously designs, engineers, and installs next-gen audio, video, and lighting systems for homes and businesses around the globe. Their world-class technical staff brings the most incredible personal musical experience to everyone on the planet.
Music & Arts believes deeply in the transformative power of music. Their collaboration with students, parents, and teachers includes providing lessons, rentals, repairs, plus all levels of band and orchestra sales and service.
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Please Be Advised - Recruitment Scams: we will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. If you find a job posting on a third-party job site, such as LinkedIn, please know that a legitimate posting will direct you to our careers site to apply. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or phone call, with a Recruiter and/or company employee(s). Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, please visit the Federal Trade Commission.
Offices: 5795 Lindero Canyon Rd., Westlake Village, CA 91362, US
How many Retail jobs are open in Jacksonville, FL right now?
There are currently 1,943 open retail positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Jacksonville, FL?
Companies currently hiring include Lowe's Companies, Inc., Circle K, Domino's, The Wendy's Company, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Jacksonville, FL?
Yes — 38 of the 1943 open retail positions offer remote or hybrid work (6 remote, 32 hybrid).
How do I apply for Retail jobs in Jacksonville, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.