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Jobs at ICE (Now Hiring) — 108 open

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Associate Sales Specialist, Desktops

London, England, United Kingdom · On-site

Mid level

Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical produ…

Skills: Technical Product Expertise, Client Relationship Management, Workflow Design, API Integration, Python

ICE logoICE

Associate Sales Specialist, Desktops

Singapore, Singapore, Singapore · On-site

Mid level

Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical produ…

Skills: Technical Product Expertise, Client Relationship Management, Workflow Design, API Integration, Python

ICE logoICE

Associate Business Analyst

New York, New York, United States · On-site

Mid level

Overview Job Purpose Explore an opportunity in our ICE Data Services Desktop Solutions group as an Associate Business Analyst. The selected candidate will work with the Product Management team based in New York, in defin…

Skills: Requirements Elicitation, Business Analysis, User Stories, Wireframing, Agile Methodologies

ICE logoICE

Senior Business Analyst

Jacksonville, Florida, United States · On-site

Senior

Overview Job Purpose Intercontinental Exchange (ICE) is seeking an experienced Senior Business Analyst to support and drive initiatives across ServiceNow applications. This role partners closely with business stakeholder…

Skills: Business Analysis, Requirements Elicitation, User Story Writing, Acceptance Criteria Definition, Stakeholder Management

ICE logoICE

Quantitative Analyst, Quantitative Research

Atlanta, Georgia, United States · On-site

Mid level

Job Description Job Purpose The Quantitative Analyst will join the Quant Group which designs, implements, and supports enterprise quantitative models and systems. The primary role for this position will be to provide mod…

Skills: Python, SQL, Object-Oriented Programming, Stochastic Process, Probability Theory

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Business Analyst

Pune City Subdistrict, Maharashtra, India · On-site

Mid level

Job Description Job Purpose A Business Analyst plays a crucial role in analyzing business processes, identifying areas for improvement, and implementing solutions that drive business success. This role involves working c…

Skills: Business Analysis, Data Analysis, Requirement Gathering, Agile Methodology, Python

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Client Support Specialist

Hyderabad, Telangana, India · On-site

Entry level

Job Description Job Purpose ICE Digital Trade provides paperless global trade management solutions which digitize, automate, and accelerate trade & post-trade operations, finance, logistics, compliance, and visibility. T…

Skills: Application Support, Incident Resolution, Client Onboarding, Root Cause Analysis, Knowledge Base Management

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Derivatives Specialist

Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior

Job Description Job Purpose A Derivatives Specialist within ICE Fixed Income & Data Services provides professional, detailed, customer-focused support to position ICE in providing pricing and analytics derivatives offeri…

Skills: Derivatives Pricing, Financial Analytics, Business Development, Client Relationship Management, Technical Consulting

ICE logoICE

HR Operations Coordinator

Atlanta, Georgia, United States · On-site

Entry level

Overview Job Purpose Intercontinental Exchange seeks a highly organized and detail-oriented individual to join our dynamic team. The Human Resources Operations Coordinator will collaborate with the broader HR team to pro…

Skills: HR Operations, Data Management, Oracle HCM, iCIMS, Microsoft Excel

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Project Manager, Operations PMO

Atlanta, Georgia, United States · On-site

Senior

Overview Job Purpose Intercontinental Exchange (ICE) is seeking a highly capable Infrastructure Project Manager to join our Atlanta or Jacksonville office. This individual will work directly with global infrastructure re…

Skills: Infrastructure Project Management, Resource Planning, Risk Management, Stakeholder Management, Scheduling

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Associate Data Scientist

Jacksonville, Florida, United States · On-site

Entry level

Overview US Citizens only Please note that pursuant to a government contract, this specific position requires U.S. citizen, U.S. national or protected individual (as defined in 8 U.S.C. § 1324b(a)(3)) status. Job Purpose…

Skills: Python, R, SQL, Pandas, NumPy

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Technician, Data Center Operations

Chicago, Illinois, United States · On-site

$67k–$77k/yr

Mid level

Overview Job Purpose The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice. The DCT will carry …

Skills: Data Center Operations, Copper and Fiber Cabling, Hardware Installation, Incident Management, Change Control

ICE logoICE

Senior Internal Auditor

Atlanta, Georgia, United States · On-site

Mid level

Overview Job Purpose Intercontinental Exchange (ICE) is looking for a Senior Internal Auditor to be part of our corporate Internal Audit team. This position will be responsible for developing, leading, and performing Sar…

Skills: Internal Audit, Sarbanes-Oxley (SOX), Risk Management, Control Testing, Financial Auditing

ICE logoICE

Staff Auditor II

Atlanta, Georgia, United States · On-site

Mid level

Overview Job Purpose Intercontinental Exchange (ICE) is looking for a Staff Internal Auditor II to be part of our corporate Internal Audit team. This position will be responsible for performing Sarbanes-Oxley controls te…

Skills: Sarbanes-Oxley Testing, Internal Audit, Risk Assessment, Financial Auditing, Compliance Auditing

ICE logoICE

Analyst II, Systems Operations

Atlanta, Georgia, United States · On-site

Mid level

Overview Job Purpose The System Operations Analyst is responsible for documentation, managing, promptly analyzing and escalating or solving problems inside the company’s hosted-services production environment. The …

Skills: Incident Response, Windows Server Administration, PowerShell Scripting, SQL Querying, TCP/UDP Networking

ICE logoICE

Manager, Development

Hyderabad, Telangana, India · On-site

Senior+

Job Description Job Purpose Intercontinental Exchange, Inc. (ICE) presents an opportunity for a full-time Manager to lead and grow the AI Center of Excellence (AICOE) team based in India. This leadership role is central …

Skills: People Leadership, Generative AI, Prompt Engineering, AI/ML Solution Design, Program Governance

ICE logoICE

Senior UI Developer

Hyderabad, Telangana, India · On-site

Mid level

Job Description Job Purpose As a Senior UI Developer, you will be part of the web development team responsible for the design, development, maintenance, and support of web applications supporting core Exchange Trading Pl…

Skills: HTML5, CSS3, JavaScript, Node.js, React

ICE logoICE

Site Reliability Engineer

Pune City Subdistrict, Maharashtra, India · On-site

Mid level

Job Description Job Purpose Site Reliability Engineer (SRE) headcount to assist with day-to-day activities supporting ESRE services related to incidents. Build actionable alerts/automation for preventing incidents, detec…

Skills: Troubleshooting, AWS, Windows Server, Linux, CI/CD

ICE logoICE

Senior Java Developer

Hyderabad, Telangana, India · On-site

Senior

Job Description Job Purpose Our ideal candidate is passionate about contemporary technology and design patterns, finds satisfaction providing creative solutions to tough technical and business problems, and is eager to e…

Skills: Java 8+, Spring Framework, Spring Boot, Hibernate, Oracle SQL

ICE logoICE

Senior Front End Developer

Hyderabad, Telangana, India · On-site

Senior

Job Description Job Purpose We are seeking an experienced Senior Front End Developer to design and build enterprise-grade graphical user interfaces (GUIs) for complex, high-performance applications. This role is ideal fo…

Skills: JavaScript, TypeScript, React, HTML5, CSS3

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Showing 1–20 of 108

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Associate Sales Specialist, Desktops

ICE

London, England, United Kingdom • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 1d ago
  • Apply by Jun 26
  • ~40 hrs/week

Responsibilities

The role focuses on driving the adoption and growth of the ICE Connect product suite by providing technical subject-matter expertise to clients in Energy and Commodities markets. Responsibilities include designing technical workflows, resolving client issues, and collaborating with sales teams to generate new business opportunities.

Requirements

Candidates should possess a bachelor's degree and strong technical aptitude, specifically with Python, APIs, and advanced Excel. A solid understanding of trading environments and market data, particularly within the commodities and energy sectors, is required.

Full job description

Job Description

Job Purpose

ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical product expertise, supporting client adoption, and driving revenue growth across the Energy and Commodities markets.

 

This role plays a key part in supporting and expanding the ICE Connect product suite, acting as a technical subject-matter expert who helps clients and prospects understand how ICE technology enhances trading workflows across front, middle, and back-office functions. The ICE Connect suite includes ICE Chat, QuoteBoard, ICE Options Analytics, WebICE, ICE Mobile, and the ICE Connect Desktop.

 

The successful candidate will be a self-motivated, client-facing professional with strong technical aptitude, a solid understanding of market data and trading environments, and a desire to develop deep product and market expertise. You will thrive in a dynamic, fast-paced environment that blends technical problem-solving with client engagement, and you will contribute both individually and as part of a collaborative team.

 

 

Responsibilities

  • Develop deep product, technical, and market expertise across commodities and energy markets to effectively demonstrate, configure, and position ICE Desktop & Web Platforms to clients
  • Provide technical subject-matter expertise to clients and internal stakeholders, including platform configuration, workflow design, troubleshooting, and integration support
  • Support the growth and adoption of the ICE Desktop & Web Platforms suite (including ICE Chat, ICE Connect Desktop, QuoteBoard, WebICE, ICE Options Analytics, and ICE Mobile) across an assigned territory and/or client base
  • Design and demonstrate technical workflows and integrations across the desktop product suite — leveraging APIs, data integrations, and client systems — to deliver measurable value within trading, analytics, and risk environments
  • Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings
  • Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products.
  • Investigate and resolve client-facing technical issues across the desktop platforms, partnering closely with Sales, Product, and cross-functional teams across the enterprise to drive timely root-cause resolution
  • Collaborate closely with Sales teams on pre- and post-sales activities to support revenue generation and client retention
  • Identify and generate new business opportunities through proactive client engagement and daily activity
  • Lead and support client onboarding, deployments, and user setup processes
  • Act as a liaison between clients, Sales, and Product Management, sharing market feedback, competitive insights, and product enhancement requests
  • Build bespoke client solutions and workflow enhancements using Excel, Python, APIs, and emerging AI-enabled tooling to streamline trader and analyst workflows
  • Continuously build expertise in the commodities and energy markets — including the products traded on ICE and underlying market structure — to position ICE solutions credibly within client workflows

 

Knowledge & Experience

  • Bachelor’s degree or equivalent professional experience
  • Strong communication and interpersonal skills, with the ability to engage effectively across technical and commercial audiences
  • Good understanding of trading environments, market data, and associated technologies, with an interest in commodities and energy markets
  • Proficiency in Microsoft Office, including Outlook and Excel
  • Familiarity with Salesforce, instant messaging platforms, and desktop trading / market data systems
  • Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment
  • Strong technical aptitude and intellectual curiosity, with the ability to learn complex products, workflows, and APIs quickly and translate them into client value
  • Demonstrated ability to learn new markets — particularly commodities and energy — and translate market context into meaningful client conversations

 

Preferred Knowledge & Experience

  • Knowledge of capital markets, with emphasis on commodities, energy, and exchange-traded and/or OTC derivatives
  • Exposure to the trade lifecycle across front-to-back office processes
  • Strong Excel capability, including advanced functions, VBA, or automation
  • Experience with Python and/or API integrations for workflow automation, data analysis, and client solution-building
  • Familiarity with AI and machine-learning concepts and their application to trading workflows, market data analysis, and productivity tooling
  • Familiarity with cloud-delivered platforms and modern web-based trading and data applications
  • Working understanding of enterprise connectivity concepts relevant to desktop and market-data deployments (e.g., firewalls, proxies, latency, and entitlements)

 

Candidate Profile

  • Self-driven, results-oriented, and motivated by achieving targets and delivering technical excellence to clients
  • Comfortable operating in a client-facing, commercially focused role
  • Able to balance technical detail with clear, value-driven communication
  • Team-oriented, with a collaborative mindset and willingness to contribute to broader success

Related keywords

ICE ConnectICE ChatQuoteBoardWebICEICE Options AnalyticsICE MobileAPIPythonExcelVBASalesforceCommoditiesEnergy MarketsMarket DataTrading WorkflowsOTC Derivatives

About ICE

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
Atlanta, GA
LinkedIn followers
292,768

ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation. For terms of use, visit www.ice.com/privacy-security-center/terms-of-use

Offices: Atlanta, GA, US · New York, NY, US · Chicago, IL, US · Bedford, MA, US · Boston, MA, US

FinanceE-CommerceInformation TechnologyConsultingMarketplaceMarketingFashionJewelryFinTechData Mining
View all jobs at ICE

About ICE

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
Atlanta, GA
LinkedIn followers
292,768

ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation. For terms of use, visit www.ice.com/privacy-security-center/terms-of-use

Offices: Atlanta, GA, US · New York, NY, US · Chicago, IL, US · Bedford, MA, US · Boston, MA, US

FinanceE-CommerceInformation TechnologyConsultingMarketplaceMarketingFashionJewelryFinTechData Mining
View all jobs at ICE

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