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The Territory Account Manager is responsible for identifying and winning new business by engaging with healthcare professionals to adopt new HIV treatment models. They must execute tailored business plans, manage account relationships, and coordinate with cross-functional teams to ensure integrated product delivery.
Candidates must possess a bachelor's degree along with at least 5 years of pharmaceutical sales experience, including 3 years in a specialty role. A valid driver's license and the ability to travel domestically are required for this field-based position.
We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.
While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.
ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting HIV Injectable Treatment Sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV treatment will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model.
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:
Deliver Results Through Exceptional Sales and Service
Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
Develop and foster external relationships with key influential customers and thought leaders
Compliance, Accountabilities, and Values Based Culture
Act in ways consistent with ViiV’s culture, expectations, and values
Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
Escalate issues and risks when needed; display courage by ‘speaking up’
Understand and follow key compliance and regulatory guidelines
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
BA/BS degree
5+ years of pharmaceutical sales experience
3 plus years’ specialty experience
Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
Valid Driver's License
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
Degree in Business, Marketing, or Life Sciences
Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
Experience to influence and collaborate cross-functionally in a matrixed environment
Excellent written and oral communication skills
Experience in sales success in complex market access coverage situations
Experience working with HCPs to procure, manage, and administer cold chain treatment products
Knowledge of the HIV treatment and/or prevention markets
Bilingual in Spanish, preferred but not required
Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.
At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities.
Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/
We are ViiV Healthcare. Here until HIV & AIDS aren't.
We are ViiV Healthcare: the only global pharmaceutical company 100% dedicated to preventing, treating and curing HIV. Unafraid to be first, we push the boundaries of what people think is possible – bringing together our transformational science and a deep understanding of the communities we serve – all to reach a HIV-free generation and ultimately, make HIV history. For job opportunities, please visit the ViiV careers page: https://viivhealthcare.com/viiv-careers/ Read our Social Media Code of Conduct: bit.ly/SoMe-VHC
Offices: 79 New Oxford Street, London, England WC1A 1DG, GB · Five Moore Drive, Raleigh, North Carolina 27709-3398, US · 436 Johnston St, Level 3, Abbotsford, Victoria VIC 3067, AU · Avenue Pascal 2-4-6, Site Apollo, 1300 Wavre, Wavre 1300, BE · 245, boulevard Arman-Frappier, Laval, Québec H7V 4A7, CA
