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About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Charlotte, North Carolina, United States · On-site
$53k–$106k/yr
Mid level
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
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Charlotte, North Carolina, United States · On-site
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The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Charlotte, North Carolina, United States · On-site
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Description Our electric power generation clients are seeking to increase the power output of their existing power plants to meet the electric demands. This is expanding work in the Mechanical Analysis Engineering group.…
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
$38/hr–$57/hr
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
Entry level$22B raised
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…
Charlotte, North Carolina, United States · On-site
Entry level$22B raised
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…
The role involves managing warranty registrations and claims while providing procurement and revenue support for field-based teams. It also includes handling vendor pre-qualification and customer master pricing setups to ensure timely service delivery.
Requirements
Candidates must have a high school diploma, a valid driver's license, and over 3 years of customer service experience in the service industry. Proficiency in Microsoft Office is required, while experience with HVAC, SAP, and Salesforce is preferred.
Full job description
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About this role
As a Field Support Specialist, you will be a critical part of our team and gain extensive exposure to the inner workings of both internal and external customer service. You will work in partnership with our field-based teams to ensure timely and accurate facilitation of all processes to meet customers’ needs.
Key Responsibilities:
Warranty (Registration & Claiming) – Registering newly installed Carrier equipment and processing warranty repair claims for labor reimbursements.
Revenue/AR Support (Cost Transfer, Credit Memo, Customer Special Rates)
Startup and Carrier Commercial Asset Registration
Required Qualifications:
High School diploma or GED
Must have a valid Driver’s License
3+ years of experience in the customer service field supporting the service industry.
1+ years of experience utilizing Microsoft Office
Preferred Qualifications:
Bachelor’s Degree
Experience in HVAC service industry
Accounts Receivable experience
Knowledge/understanding of SalesForce.com
Knowledge/understanding of SAP S4-Hana
Strong attention to detail and organizational skills
Strong verbal and written communication skills
Ability to interact effectively with colleagues and customers at all organizational levels
Ability to work without close supervision
Excellent time management skills
Able to multitask or manage multiple competing priorities successfully
Ability to follow and execute processes based on Standard Work Instructions
Pay Range
The annual salary for this position is between $53,000.00 - $106,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 16 July 2026
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
Offices: 13995 Pasteur Blvd, Palm Beach Gardens, Florida 33418, US
Fire SafetySecurityBuilding AutomationHeatingAir Conditioningand Refrigeration SystemsIndustrial EngineeringConsumer GoodsMechanical EngineeringHeating, Ventilation, and Air Conditioning (HVAC)