Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
The Regional Vice President is responsible for the entire operation of all stores within their assigned region including the planning operational improvements through business process execution & store accountability to …
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · Hybrid
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
$15/hr–$18/hr
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
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Charlotte, North Carolina, United States · On-site
For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers…
Skills: Administrative Support, Customer Service, Scheduling, Document Management, Data Entry
Charlotte, North Carolina, United States · On-site
$27/hr–$38/hr
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Charlotte, North Carolina, United States · On-site
$50k–$60k/yr
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Charlotte, North Carolina, United States · On-site
$21/hr–$21/hr
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Chicago, Illinois, United States · Hybrid
$97k–$203k/yr
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Skills: AI-Enabled Strategy, Digital Transformation, Operational Assessment, Claims Quality Assessment, Predictive Analytics
Chicago, Illinois, United States · Hybrid
$97k–$203k/yr
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Skills: Property & Casualty Insurance, Claims Management, Business Transformation, Operational Assessment, Predictive Analytics
Charlotte, North Carolina, United States • On-site
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The Rooms Controller is responsible for assigning guest rooms based on preferences, managing pre-registration for groups, and coordinating check-in/out procedures. They also handle billing adjustments, monitor room status, and ensure high standards of guest satisfaction.
Candidates should have a high school diploma or GED and less than one year of related work experience. The role requires the ability to use computer systems and perform light physical tasks such as standing for extended periods.
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
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