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Full-time
high school, bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Field Installation Technician is responsible for installing, configuring, and maintaining technical infrastructure and systems at various customer sites. They must also perform system testing, troubleshoot issues, and provide training to on-site users while maintaining detailed service documentation.
Requirements
Candidates must have a high school diploma or equivalent, with a bachelor's degree preferred, and one to three years of related experience. The role requires the ability to travel weekly, work a flexible schedule, and possess mechanical proficiency with hand and power tools.
Full job description
SUMMARY
The Field Installation Technician will help build out, maintain, and troubleshoot our rapidly expanding infrastructure. As part of a skilled engineering team, this role involves frequent travel to install, service, troubleshoot, and repair machines and other technical equipment.
The Field Installation Technician is responsible for managing and monitoring systems and infrastructure while installing, configuring, testing, and maintaining operating systems, application software, and system management tools. This individual analyzes site conditions and consults with on-site users to determine system requirements, working independently to make field-based decisions on system implementation. This role requires extensive travel and the ability to work a flexible schedule.
RESPONSIBILITIES
A Field Installation Technician at TRUNO will:
Perform staging activities, including system configuration, testing, and troubleshooting in coordination with customers and developers
Analyze site conditions and system requirements, and consult with on-site users to develop and execute installation and implementation plans
Test and validate equipment connections and functionality to ensure proper installation
Liaise with vendors and other IT personnel for problem resolution
Assist in the continuous improvement of the installation and set-up process
Maintain security, backup, and redundancy strategies
Document service and installation actions by completing forms/reports and expense logs
Maintain close interaction with warehouse staff to verify equipment for upcoming installs
Travel to the home office (Greenville, SC/Lubbock, TX) for continued training, as well as specialized product training
Maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements
Maintain customer confidence by keeping service information confidential
Provide service, support, installation, and training to customers, if necessary
Make independent decisions on site pertaining to system implementation
Work a flexible schedule that may include weekends, nights, and early mornings
QUALIFICATIONS
A Field Installation Technician at TRUNO should have:
Education
High School Diploma or equivalent (required)
Bachelor's degree (preferred)
Experience
One to three years related experience and/or training: or equivalent combination of education and experience (required)
Familiarity with Microsoft Office products (required)
Experience in general retail, grocery, and/or foodservice industries (preferred)
Point of Sale and networking experience (preferred)
Skills & Knowledge
Basic computer skills
Dress professionally and appropriately
Excellent oral and written communication
Ability to think, learn, and solve problems quickly
Must be able to work independently and with limited supervision
Capable of multitasking
Exceptional organization skills
Willingness and ability to learn new systems and retain technical knowledge
Mechanical proficiency with the ability to use hand and power tools
Requirements
Ability and availability to travel weekly
Willingness to work flexible schedules, including nights, early mornings, weekends, and overnight installations
Availability to travel any night during the week, including occasional Sunday travel
Real ID for frequent air travel; passport preferred but not required
Related keywords
Field InstallationInfrastructureTroubleshootingSystem ConfigurationPoint of SaleNetworkingRetailGroceryFoodserviceHardware InstallationTechnical SupportMechanical ProficiencySite AnalysisMicrosoft OfficeSystem Management ToolsRedundancy Strategies
TRUNO delivers retailers and grocers secure, stable and integrated technology solutions.
Industry
Computer and Network Security
Company size
201-500 employees
Founded
1978
Headquarters
Lubbock, Tx
LinkedIn followers
4,062
Total funding
$40M
TRUNO is the national leader in integrated retail technology solutions. With 40 years of experience and innovation, 8,000+ customer sites, unmatched customer service, and a best-in-class product portfolio, TRUNO provides secure, stable and integrated technology solutions empowering businesses of any size to succeed in an ever-changing, competitive environment.
TRUNO’s expertly vetted product portfolio includes solutions in point of sale, margin management, productivity, digital commerce, and risk management. With complete integration into sales data and operations, TRUNO delivers end-to-end technology solutions that can be crafted to meet the unique needs of each retailer.
Offices: 13912 FM 1730, Lubbock, Tx 79424, US
Toshiba Diamond Partner and NCR Certified Retalix ProviderPoint of SaleInformation TechnologyE-CommerceRetail TechnologyRisk ManagementSoftwareNetwork SecurityComputer
How many Technology jobs are open in Phoenix, AZ right now?
There are currently 1,292 open technology positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Phoenix, AZ?
Companies currently hiring include Honeywell Technologies, American Express, ASM International N.V., Bright Vision Technologies, NOVA22 | SunSoftOnline, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Phoenix, AZ?
Yes — 589 of the 1292 open technology positions offer remote or hybrid work (173 remote, 416 hybrid).
How do I apply for Technology jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.