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Jobs at TRUNO, Retail Technology Solutions (Now Hiring) — 12 open

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Austin, Texas, United States · On-site

$19/hr–$23/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: Customer Service, Break/Fix Computer Skills, PC Operations, Oral and Written Communication, Network Troubleshooting

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Overland Park, Kansas, United States · On-site

$18/hr–$25/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: Customer Service, Break/Fix Computer Skills, PC Operations, Oral and Written Communication, Network Troubleshooting

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Saint Clair County, Illinois, United States · On-site

$18/hr–$25/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: Customer Service, Break/Fix Computer Skills, PC Operations, Oral and Written Communication, Network Troubleshooting

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Shawnee, Kansas, United States · On-site

$18/hr–$25/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: Customer Service, Break/Fix Computer Skills, PC Operations, Oral and Written Communication, Network Troubleshooting

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Olathe, Kansas, United States · On-site

$18/hr–$25/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: POS Hardware Troubleshooting, Break/Fix Computer Skills, Customer Service, Network Troubleshooting, Hardware Installation

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Lee's Summit, Missouri, United States · On-site

$18/hr–$25/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: Customer Service, Break/Fix Computer Skills, PC Operations, Oral and Written Communication, Network Troubleshooting

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Brooklyn Park, Minnesota, United States · On-site

$21/hr–$26/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: POS Hardware Troubleshooting, Break/Fix Computer Skills, Customer Service, Network Troubleshooting, Hardware Installation

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Warehouse Assistant

Richardson, Texas, United States · On-site

$19/hr–$20/hr

Entry level$40M raised

SUMMARY The Warehouse Assistant is responsible for ensuring inventory is processed, organized, and stored properly. The Warehouse Assistant will also package, scan, and prepare orders for delivery. They may also operate …

Skills: Inventory Processing, Packaging, Scanning, Forklift Operation, Inventory Software

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

San Jose, California, United States · On-site

$22/hr–$27/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: POS Hardware Troubleshooting, Break/Fix Computer Skills, Customer Service, Network Troubleshooting, Hardware Installation

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Field Service Technician

Raleigh, North Carolina, United States · On-site

$20/hr–$25/hr

Entry level$40M raised

SUMMARY The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any PO…

Skills: Customer Service, Break/Fix Computer Skills, PC Operations, Oral and Written Communication, Network Troubleshooting

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Vice President of Sales - East Division

Greenville, South Carolina, United States · On-site

Senior$40M raised

VP of Sales East Coast – Grocery/Retail Industry If you thrive in a fast-paced environment and know the grocery/retail world, we want you on our team! The VP of Sales leads sales operations by establishing processe…

Skills: Sales Operations, Revenue Growth, Market Analysis, Team Leadership, Recruiting

TRUNO, Retail Technology Solutions logoTRUNO, Retail Technology Solutions

Preventative Maintenance Technician

San Antonio, Texas, United States · On-site

Entry level$40M raised

Summary The Preventive Maintenance Technician is accountable to ensure point-of-sale equipment at assigned customer sites is maintained within manufacturer's guidelines and any hardware issues identified are appropriatel…

Skills: Hardware Diagnostics, Troubleshooting, Customer Service, Windows, Microsoft Office

TRUNO, Retail Technology Solutions logo

Field Service Technician

TRUNO, Retail Technology Solutions

Austin, Texas, United States • On-site

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  • $19/hr–$23/hr
  • Full-time
  • associate degree
  • Medical, Dental, Vision, Life and Supplemental Insurance, Pet insurance, Short/Long term disability
  • Posted 6d ago
  • ~40 hrs/week

Responsibilities

The technician is responsible for the timely response, troubleshooting, repair, and testing of POS hardware and related equipment at customer sites. They must also maintain accurate inventory records and provide preventative maintenance to ensure system functionality.

Requirements

Candidates should ideally have an Associate's degree in IT and at least one year of technology service experience. Required skills include proficiency with Windows, Microsoft Office, and basic computer break/fix capabilities.

Full job description

SUMMARY

The POS Field Service Technician is accountable to ensure timely response to all service requests for customer sites in their assigned territory. Overall responsibility includes ensuring customer needs for any POS hardware, as well as additional hardware, issues that are reported are responded to, and the appropriate troubleshooting, diagnostics, repair, and thorough testing are completed. Additional hardware may include laser printers, meat scales, and wrappers, network equipment, etc. The POS Field Service Technician is responsible to maintain current accurate spare parts/equipment inventory, as well as very strong emphasis on timely and accurate documentation and records.

RESPONSIBILITIES

Someone in this position at TRUNO will:

  • Respond to all service requests timely, keep customer fully updated, and ensure service call completions are documented accurately with comprehensive details, as well as ensure any parts/equipment used are appropriately accounted for
  • Interact with store personnel and Truno team in a positive manner and easy to understand by the people being communicated with
  • Maintain ability to work regular hours, as well as after-hours availability when needed
  • Willing to travel when needed, typically within a 150-mile radius, limited overnight travel
  • Responsible to troubleshoot, fault isolate, repair, and test to verify proper functionality of any in-store equipment assigned to provide service for
  • Able to use tools, including basic power tools, in the performance of assigned duties
  • Provide preventative maintenance to customers on in-store POS equipment, as well as additional hardware, laser printer, meat scales and wrappers, network equipment, etc.
  • Perform basic configuration of software and hardware, and perform installs and upgrades, as needed
  • Organized, well prepared, and maintain professional appearance and conduct
  • Maintain strict confidentiality and adhere to company policies
  • Adhere to specific deadlines and timelines
  • Accountable and responsible to maintain company provided vehicle, company credit card, fuel and fleet maintenance card, Netbook PC, tools and test equipment, as well as any additional company provide resources.
  • Maintain technical and product knowledge on all equipment sold and supported in your assigned Service Territory
  • Additional duties and responsibilities as needed

QUALIFICATIONS

Someone in this position at TRUNO should have:

Education

Associates Degree in Information Technology or related Technology Field (Preferred)

Experience

  • Minimum 1 year of experience in technology service (Preferred)
  • Prior retail experience (Preferred)
  • Familiarity with Windows and Microsoft Office (Required)
  • Practical experience with electronics/technology hardware (Preferred)

Licenses & Certifications

  • CompTIA A+ Certification (Preferred)
  • CompTIA Network+ Certification (Preferred)
  • Industry-Specific Certifications (Preferred)

Skills & Knowledge (required)

  • Exceptional customer service orientation (Required)
  • Basic Break/Fix Computer skills (Required)
  • Basic PC operations/software knowledge (Required)
  • Excellent oral and written communication, including communicating in a way that a non-technical end user and/or Team members and Managers can understand (Required)
  • Understanding of Networks and Wireless devices (Preferred)
  • Proficient with use of common hand tools and basic test equipment (Required)
  • Ability to work independently, as well as in a team environment (Required)
  • Capable of multi-tasking, with ability to think, learn, and solve problems quickly (Required)
  • Ability to effectively prioritize and execute tasks in a high-pressure environment (Required)
  • Confidentiality and integrity (Required)
  • Detail oriented (Required)
  • Organizational skills (Required)

Benefits

  • Medical
  • Dental
  • Vision
  • Life and Supplemental Insurance
  • Pet insurance
  • Short/Long term disability
  • Paid holidays
  • Paid vacation and sick time
  • Paid birthday
  • 401k with 4% company match

Employment Type

  • Full-Time

We are an e-verify employer.

About TRUNO Retail Technology Solutions:

For more than 40 years, Truno has been partnering with grocery retailers to identify the technologies they need to help them navigate an industry that's ever-changing and increasingly competitive. Truno offers point-of-sale systems and an integrated suite of technologies that can help grocery stores reduce costs, extend the life of technology investments, run more smoothly, and improve customer service.

Related keywords

POSField ServiceHardware RepairLaser PrintersMeat ScalesNetwork EquipmentWindowsMicrosoft OfficeCompTIA A+CompTIA Network+Break/FixPreventative MaintenanceRetail TechnologyDiagnosticsTroubleshooting

About TRUNO, Retail Technology Solutions

LinkedInVisit site

TRUNO delivers retailers and grocers secure, stable and integrated technology solutions.

Industry
Computer and Network Security
Company size
201-500 employees
Founded
1978
Headquarters
Lubbock, Tx
LinkedIn followers
4,062
Total funding
$40M

TRUNO is the national leader in integrated retail technology solutions. With 40 years of experience and innovation, 8,000+ customer sites, unmatched customer service, and a best-in-class product portfolio, TRUNO provides secure, stable and integrated technology solutions empowering businesses of any size to succeed in an ever-changing, competitive environment. TRUNO’s expertly vetted product portfolio includes solutions in point of sale, margin management, productivity, digital commerce, and risk management. With complete integration into sales data and operations, TRUNO delivers end-to-end technology solutions that can be crafted to meet the unique needs of each retailer.

Offices: 13912 FM 1730, Lubbock, Tx 79424, US

Toshiba Diamond Partner and NCR Certified Retalix ProviderPoint of SaleInformation TechnologyE-CommerceRetail TechnologyRisk ManagementSoftwareNetwork SecurityComputer
View all jobs at TRUNO, Retail Technology Solutions

About TRUNO, Retail Technology Solutions

LinkedInVisit site

TRUNO delivers retailers and grocers secure, stable and integrated technology solutions.

Industry
Computer and Network Security
Company size
201-500 employees
Founded
1978
Headquarters
Lubbock, Tx
LinkedIn followers
4,062
Total funding
$40M

TRUNO is the national leader in integrated retail technology solutions. With 40 years of experience and innovation, 8,000+ customer sites, unmatched customer service, and a best-in-class product portfolio, TRUNO provides secure, stable and integrated technology solutions empowering businesses of any size to succeed in an ever-changing, competitive environment. TRUNO’s expertly vetted product portfolio includes solutions in point of sale, margin management, productivity, digital commerce, and risk management. With complete integration into sales data and operations, TRUNO delivers end-to-end technology solutions that can be crafted to meet the unique needs of each retailer.

Offices: 13912 FM 1730, Lubbock, Tx 79424, US

Toshiba Diamond Partner and NCR Certified Retalix ProviderPoint of SaleInformation TechnologyE-CommerceRetail TechnologyRisk ManagementSoftwareNetwork SecurityComputer
View all jobs at TRUNO, Retail Technology Solutions

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