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The technician is responsible for performing on-site maintenance, repairs, and installations of office equipment like copiers and printers. They must manage their territory and inventory while maintaining high levels of customer satisfaction.
Candidates should have a high school diploma and preferably two years of experience with copiers or mechanical repair. A valid driver's license, vehicle, and basic knowledge of computer systems and networking are required.
Job DetailsJob Location: Brooklyn, NY 11231Salary Range: $45,000.00 - $65,000.00 Salary
A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.
TGI Office Automation seeks a bright, highly motivated, and enthusiastic Field Service Technician to join our growing team. This is a great opportunity to join a fast-paced team that is focused on supporting the growth of our company.
TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.
www.tgioa.com
Manages territory, inventory, and customer relationships, along with maintaining a high level of customer satisfaction.
Responsible for providing quality service calls on each piece of equipment serviced.
Travel to client sites within an assigned geographic area to repair and maintain office equipment. (Copiers, printers, fax)
Performs full range of on-site maintenance and repairs on assigned products to include technical diagnostics, break/fix, installation, removal, and customer call assistance.
Follows proper call handling procedures while maintaining the minimum call per day average.
Maintains effective relationships with customers and fellow employees.
Managing the clients' expectations and resolutions.
Must follow the policies and procedures set forth by TGI Office Automation.
A high school diploma or equivalent; or industry related experience and/or training; or equivalent combination of education and experience.
Copier/Mechanical: 2 years preferred
Working knowledge of computer systems such as Microsoft, Apple and basic network connectivity, print drivers.
Must possess electrical/mechanical aptitude.
Ability to use appropriate technology for the position (i.e. handheld computer, phone, laptop).
Must have excellent daily time management skills and be capable of prioritizing activities.
Excellent customer service skills.
Driver's License / Vehicle (Required)
Salary: $45,000.00 - $65,000.00 per year (based on experience)
Benefits: Dental insurance, Health insurance, Vision insurance, Life insurance, PTO, and 401(k)
Work Location: In the field: Manhattan, NY/ NYC
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Qualifications
TGI Office Automation is a comprehensive office technology provider offering scalable solutions to complex business issues. TGI offers unparalleled, innovative technology from industry leading partners like Toshiba, Lanier, Lexmark, and HP. These partnerships enable TGI to provide businesses with both cost effective and reliable multifunctional copy/print/scan devices. In addition to hardware solutions TGI provides leading edge document management solutions structured to help businesses create, capture, store, access and secure documents more effectively and efficiently. TGI is a privately owned company committed to the satisfaction of their customers and the development of their employees. TGI's slogan of "Thinking Great Ideas" is more than just a slogan; it is the company mantra. TGI's goal is to provide their customers with Great Ideas to help improve their document workflow, control costs, meet compliancy requirements and reduce waste.
Offices: 120 3rd Street, Brooklyn, NY 11231, US · 1860 Walt Whitman Road, Melville, NY 11747, US · 350 Passaic Avenue, Fairfield, NJ 07004, US · 1450 Broadway, 27th Floor, New York, NY 10018, US · 2077 N. Powerline Road, Suite 2, Pompano Beach, FL 33069, US
Based on 7721 listings with disclosed salaries, most technology jobs in New York, NY pay between $100k–$235k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 9,521 open technology positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include JPMorganChase, New York City Housing Authority (NYCHA), Amazon, Capgemini, New York Life, among others. Browse the listings above to see every active employer.
Yes — 5305 of the 9521 open technology positions offer remote or hybrid work (1265 remote, 4040 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
