Cincinnati, Ohio, United States · On-site
Job Description Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Technical Support Representative Specialist to join our ever evolving IT Deskside Support team…
Skills: ServiceNow, ITIL Framework, Incident Management, Service Request Management, Customer Engagement
Beavercreek, Ohio, United States · On-site
Job ID: 114894 The Leonardo DRS Airborne and Intelligence Systems business is a global leader and strategic partner committed to delivering world-class, full life-cycle defense and intelligence products that protect the …
Skills: C, C++, Design Analysis, Data Assembly, Testing
Tallmadge, Ohio, United States · On-site
SUMMARY Work with IT and business teams to organize various components needed to initiate, progress and conclude support tickets. Duties include coordinating support tickets, tracking progress and results. ESSENTIAL DUTI…
Skills: Ticket Coordination, Project Management, Customer Service, Software Licensing Knowledge, Hardware Procurement
Richfield, Ohio, United States · Hybrid
Who We Are: We are Newark, an Avnet Company, part of Farnell Global, the fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. From research and de…
Skills: Inside Sales, Customer Service, Lead Management, Sales Force, SAP
Westerville, Ohio, United States · On-site
Kokosing (www.kokosing.biz) is one of America's 50 largest General Contractors and services a broad spectrum of clients in both the private and public business sectors. Kokosing's services include heavy civil/industrial …
Skills: Digital Transformation, Artificial Intelligence, Data Strategy, Cybersecurity, Cloud Architecture
Groveport, Ohio, United States · On-site
About the Role This role will analyze, troubleshoot, repair, and resolve technical problems on equipment or components. Troubleshoots electronics devices at the component level and resolves integration and configuration …
Skills: Circuit Analysis, Wave Form Calculations, Fault Isolation, Prom Programming, Signal Flow Tracing
Perry County, Ohio, United States · Remote OK
$90k–$134k/yr
Job Description SummaryGE HealthCare is transforming healthcare through intelligent imaging, AI-enabled technologies, and connected care pathways. The Senior Digital Asset Designer will play a critical role in shaping th…
Skills: Digital Design, UX/UI Design, Adobe Creative Cloud, Figma, Visual Storytelling
Bryan, Ohio, United States · Remote OK
$90k–$110k/yr
Job Summary Doc’s Diesel is looking for a Shopify-first ecommerce operator to own site performance, conversion rate optimization, and on-site campaign execution across our DTC channel. This role sits at the intersection …
Skills: Shopify Management, Conversion Rate Optimization, A/B Testing, Ecommerce Merchandising, Team Leadership
Dayton, Ohio, United States · On-site
$69k–$158k/yr
Computer Vision Software Engineer The Opportunity: As a software developer, you know that good software is more than a nice-looking interface and data. You need the right combination of clean code, APIs, analytics, and i…
Skills: Computer Vision, Python, MATLAB, C, C++
Columbus, Ohio, United States · On-site
$78k–$156k/yr
ABOUT ABBOTT Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. WORKING AT ABB…
Skills: Industrial Automation, Operational Technology, Cybersecurity, HMI Architecture, OSIsoft PI
Cincinnati, Ohio, United States · Hybrid
$110k–$165k/yr
Job Location CINCINNATI GENERAL OFFICES Job Description Information Technology at Procter & Gamble is where business, innovation and technology integrate to build a competitive advantage for P&G. Our mission is clear -- …
Skills: Master Data Management, Database Architecture, Data Governance, Change Management, Data Integration
Groveport, Ohio, United States · On-site
$65k–$70k/yr
Company Summary illumynt provides comprehensive IT asset management services for organizations and corporations. We provide value-added services including logistics management, equipment refurbishment, data erasure, prod…
Skills: Operations Management, Team Leadership, Hard Drive Testing, Data Erasure, Inventory Control
Cleveland, Ohio, United States · Hybrid
Digital Experience Strategist Search - Customer Experience - Marketing Automation Why This Role Exists The way people discover, evaluate, and engage with brands is changing rapidly. Our clients need more than specialists…
Skills: SEO, AI Search, Marketing Automation, CRM, Lifecycle Marketing
Dublin, Ohio, United States · On-site
Primary Purpose of Role The Service Desk Analyst serves as the primary point of contact for technical support across Corporate Office, Call Center, Branch Operations, and Franchise Operations. This role provides first-le…
Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, Windows, Microsoft Office
Dublin, Ohio, United States · On-site
$75k–$95k/yr
POSITION: Business Intelligence Analyst FULL-TIME/PART-TIME: Full Time LOCATION: Columbus/Dublin, OH React Health is a fast-paced, growth-driven manufacturer and distributor of medical equipment, dedicated to supporting …
Skills: SQL, Power BI, Tableau, ETL/ELT Pipelines, Data Warehousing
Bowling Green, Ohio, United States · On-site
This Opportunity: The Project Engineer is a key member of the project operations team that provides critical support to Project Management and is the liaison between the Field and the Office. Under the supervision of Pro…
Skills: Project Engineering, Construction Management, RFI Processing, Change Order Management, Cable Test Validation
Bath Township, Ohio, United States · On-site
Overview At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the la…
Skills: Positioning Navigation and Timing (PNT), Avionics Engineering, Inertial Navigation Systems (INS), Global Positioning System (GPS), Airworthiness Certification
Hamilton, Ohio, United States · On-site
$75k–$90k/yr
LOCATION: Hamilton, Ohio OVERVIEW Responsible for providing advanced remote technical support for material and handling equipment, for creating and writing knowledge articles, and for providing training to customers and …
Skills: Technical Support, Root Cause Analysis, PLC Troubleshooting, Blueprint Reading, Networking
Columbus, Ohio, United States · On-site
Overview Simulator Technician II -Fort Benning, Georgia Company Overview Statement: Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield.…
Skills: Preventive Maintenance, Corrective Maintenance, Computer Networking, Microsoft Windows, Linux
Fairfield County, Ohio, United States · Hybrid
Electrical Engineer II Fairfield, OH (Cincinnati area) Onsite initially with the potential for 2-3 days of remote work once acclimated. This role will be a part of our Modernization Team and will be responsible for the d…
Skills: Electrical Design, Low Voltage Switchgear, Medium Voltage Switchgear, Control Schemes, PLC
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The role focuses on ensuring timely resolution of IT incidents and service requests while managing interactions within the ServiceNow system. It involves monitoring service desk metrics and maintaining strong relationships with regional stakeholders to ensure high customer satisfaction.
Candidates need proven experience in a service desk role, preferably within a global environment, and strong knowledge of the ITIL framework. Proficiency in ServiceNow, specifically the Service Operations Workspace, is highly preferred.
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Technical Support Representative Specialist to join our ever evolving IT Deskside Support team and help shape the future of global commerce.
What you’ll own
Service Delivery:
Ensuring timely and effective resolution of incidents and service requests.
Customer engagement over all channel types; phone, chat, walk-up, requests, etc.
Monitor service desk metrics and KPIs, identifying areas for improvement and implementing corrective actions.
Ensure compliance with ITIL best practices and company policies.
ServiceNow (SNOW) Consumption:
Manage and maintain Worldpay’s interactions, incidents, and requests within the ServiceNow system.
Ensure adherence to documentation standards of work, SLA’s, and other relevant activities within the system.
Provide training and support to service desk staff on ServiceNow functionalities, standards, and changes.
Customer Engagement:
Build and maintain strong relationships with key stakeholders and clients; especially the assigned primary location(s) / region(s).
Ensure high levels of customer satisfaction through effective communication and problem-solving.
What you bring
Proven experience in a service desk role, preferably in a global or multi-site environment.
Experience with ServiceNow, with a focus in Service Operations Workspace consumption. Experience with other ITSM solutions is acceptable but SNOW is preferred.
Strong knowledge of ITIL framework and best practices.
Excellent leadership, communication, and interpersonal skills.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI-AD1
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
As part of Global Payments, we’re multiplying what’s possible.
Worldpay combined with Global Payments in January 2026 to create a leading payments technology and software company that powers commerce for businesses of all sizes worldwide. We help businesses grow with confidence by delivering innovative solutions that enable seamless payment acceptance, smarter operations and exceptional client experiences – online, in store and everywhere in between. With its global reach, local expertise and scale, Global Payments processes billions of transactions and trillions in annual payment volume across more than 175 countries. Headquartered in Atlanta, Georgia, Global Payments is a Fortune 500® company and a member of the S&P 500.
Offices: 8500 Governors Hill Dr, Cincinnati, Ohio 45249, US · The Walbrook Buildind, EC4N 8AE, London, GB
Based on 1663 listings with disclosed salaries, most technology jobs in Ohio pay between $75k–$186k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 3,720 open technology positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include JPMorganChase, PNC, Gainwell Technologies, Amazon, Vertiv, among others. Browse the listings above to see every active employer.
Yes — 1491 of the 3720 open technology positions offer remote or hybrid work (635 remote, 856 hybrid).
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