Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people a…
Job Description Hours: Part-Time – 35 Hours Work Location: 30-30 Thomson Avenue, LIC, NY 11101 College Aides are permitted to work up to 17 hours per week during the school year, and full time (35 hours) during the summe…
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we …
Town of East Fishkill, New York, United States · On-site
$66k–$102k/yr
Mid level$1.3B raised
onsemi is seeking a Defect Engineer at our Hopewell Junction East Fishkill Site, NY. As a Defect Engineer in this position, develop and deploy inline inspection strategies to reduce MTTD (mean time to detect) and drive d…
Skills: Defect Analysis, AI Model Deployment, Python, Java, R
Job Description The Office of the District Attorney, Bronx County (“BXDA”) is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County comm…
Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 13 offices worl…
Skills: Node.js, LLMs, AI Agents, AI-powered Automation, Internal Tooling
Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 13 offices worl…
Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 13 offices worl…
Senior Account Executive, Google Marketing Platform, GCS
New York, New York, United States · On-site
$141k–$206k/yr
Mid level$26M raised
Minimum qualifications: Bachelor's degree or equivalent practical experience. 4 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies. Experience in adverti…
Skills: Sales, Advertising, AdTech, Google Marketing Platform, DV360
About Valinor Valinor is building a new kind of credit institution — one with the rigor and judgment of a financial firm and the speed and ambition of a technology company. We originate, structure, and distribute institu…
Skills: Fund Accounting, Fund Operations, Controllership, US GAAP, Treasury Management
Account Strategist, Small Business Sales, Google Customer Solutions
New York, New York, United States · On-site
$88k–$125k/yr
Mid level$26M raised
Minimum qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in advertising, sales, marketing, consulting, or media. Ability to travel 20% of the time as required. Preferred qualifi…
Skills: Digital Advertising, Google Ads, Sales Techniques, Objection Handling, Client Relationship Management
Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investo…
Shape your future at IEWC! As an employee-owner, you will be a valued team member, contributing to something bigger and gaining skills that will set your career up for hypergrowth! Are you a problem solver, not just a pr…
Skills: PLC Programming, HMI Programming, Electrical Control System Design, Technical Leadership, Automation
About ECI ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI pro…
Forward Deployed Engineer Location: New York City Compensation: $100,000 – $125,000 About Us Eulerity is a fast-growing, AI-native marketing automation platform transforming how franchises and small businesses approach d…
Skills: API Integration, SDK Implementation, Glue Code, Technical Demos, Debugging
Senior Sales Specialist- Business Development- (Automotive Industry)
Bridgewater, New Jersey, United States · On-site
$89k–$282k/yr
Senior+$5.7B raised
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Business development, Automotive industry expertise, Sales strategy, Account management, Lead qualification
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Business Development, Enterprise Sales, Automotive Industry Expertise, C-Level Relationship Management, Pipeline Management
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Business development, Sales strategy, Account management, Lead generation, Negotiation
About Turing Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises looking to deploy advanced AI systems. Turing accelera…
Skills: Python, Langchain, LangGraph, SQL, Generative AI
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$45k–$74k/yr
Full-time
high school
Posted 16d ago
~40 hrs/week
Responsibilities
Provide technical assistance and troubleshooting for hardware, software, and network issues for DOP staff. Document service requests, maintain technical guides, and provide end-user training on IT systems.
Requirements
Requires a high school diploma or equivalent and three years of experience in community-centered activities or related technical duties. Candidates must possess strong problem-solving skills and a commitment to exceptional customer service.
Full job description
Job Description
The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.
The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a commitment to providing exceptional customer service. Responsibilities include, but are not limited to, the following:
- Under general direction, with wide latitude for independent initiative and judgment, provide technical assistance, service functions, and administrative tasks in maintaining, troubleshooting, repairing, or replacing computer/software components for DOP staff. - Annotate and monitor inquiries and service requests. - Provide technical support and troubleshooting for hardware, software, and network issues. - Respond to and resolve user inquiries via phone, email, or in-person. - Document and track all support requests and resolutions in the helpdesk system. - Maintain and update technical documentation and user guides. - Collaborate with other IT team members to address complex issues and improve overall IT services. - Provide training and support to end-users on various IT systems and applications. - Follow call and email “scripts” when handling different topics and respond with updates in a timely manner. - Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion. - Maintain accurate documentation of communication on service requests and work orders performed. - Check indicators and determine the proper functioning of equipment to resolve hardware and software issues. - Follow standard operating procedures and policies as directed by management. - Create e-mail templates and draft user tutorials. Create and update reports and spreadsheets and other data-entry tasks.
*Maximum salary is not guaranteed.
COMMUNITY ASSOCIATE - 56057
Qualifications
Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: DEPARTMENT OF PROBATION
Job Category: Technology, Data & Innovation
Salary Band: $70,000 to $80,000
Compensation: USD 44545 - USD 74134
Related keywords
IT HelpdeskTechnical SupportHardwareSoftwareNetwork IssuesService RequestsWork OrdersUser TutorialsData EntryCommunity SupervisionDepartment of ProbationTroubleshootingTechnical Documentation
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Media and EntertainmentTVBroadcastingReal EstateAssociationGovernment
Based on 9433 listings with disclosed salaries, most technology jobs in New York pay between $96k–$230k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in New York right now?
There are currently 12,054 open technology positions in New York listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in New York?
Companies currently hiring include JPMorganChase, New York City Housing Authority (NYCHA), Amazon, Capgemini, New York Life, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in New York?
Yes — 6266 of the 12054 open technology positions offer remote or hybrid work (1551 remote, 4715 hybrid).
How do I apply for Technology jobs in New York?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.