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ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stab…
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ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stab…
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San Francisco, California, United States · On-site
Mid level$80M raised
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About ECI ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI pro…
About ECI ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI pro…
Skills: Microsoft 365, Azure, Azure AD, Exchange Online, SharePoint Online
About ECI ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI pro…
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Full-time
bachelor degree
Competitive compensation package
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Corporate Infrastructure Engineer will act as a tier 3 escalation point for internal IT, managing cloud infrastructures, endpoint devices, and security initiatives. They will also develop automation scripts, maintain enterprise systems, and lead small technical projects to ensure operational efficiency.
Requirements
Candidates must have a Bachelor's degree in an IT-related field or at least 3 years of comparable experience in technology administration. Proficiency in Microsoft operating systems, cloud platforms, and network infrastructure management is required, along with strong analytical and communication skills.
Full job description
About ECI
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.
At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.
Position Summary
As a Sr Corp Infrastructure Engineer, you will play a key role in our technical delivery team by working with the Internal IT team to drive the technology programs, including Cloud implementation and support, desktop engineering escalation and networking for ECI’s internal users.
Responsibilities
Collaborate with, and act as a tier 3 escalation point for the Internal IT Team
Provide advanced support of cloud infrastructures such as Microsoft 365/Azure, and ECI’s proprietary technologies.
Support AI-enabled tools and initiatives by evaluating use cases, assisting with implementation, troubleshooting agents, and guiding secure, practical adoption across internal teams.
Support information protection and compliance initiatives using Microsoft Purview, including data classification, sensitivity labeling, DLP policy administration, and governance across Microsoft 365 services.
Develop and implement automation scripts and tools to streamline IT operations, improve efficiency, and reduce manual workload, leveraging scripting languages such as PowerShell or Python.
Manage endpoint devices using Microsoft Intune, including configuration profiles, compliance policies, software deployment, patch management, and secure administration of corporate PCs and mobile devices.
Apply best-practice configurations to client security platforms such as Azure Active Directory Conditional Access, FIDO2/(MFA) services, and zero-trust services
Implement and manage enterprise mail platform and security systems such as Microsoft Exchange, Proofpoint Essentials or Mimecast
Execute basic tasks on enterprise switching, routing, security, and wireless systems like VLAN changes, ACL updates, key rotations, and port reconfigurations.
Document processes and procedures which explain system functionality or regular tasks to contribute to our internal knowledge base including architecture diagrams, runbooks, and standard operating procedures (SOP)
Audit undocumented environments and provide technical recommendations based on findings.
Provide high-level consultation on information security fundamentals such as good password hygiene practices, multi-factor authentication recommendations and social engineering defense.
Perform system maintenance tasks including software and operating system patching, software version upgrades, critical patch applications, and vulnerability remediation.
Provide advanced support of Active Directory such as Domain Controller upgrades, Group Policy creation, scheduled software deployments, network policy maintenance, and certificate management.
Collaborate cross-functionally to ensure successful delivery of project implementations, migrations, and upgrades.
Take ownership of complex technical challenges and provide long-term fixes based on root cause analysis.
Acting as a technical lead for small projects and maintaining accountability to delivery of scope.
Qualifications
Bachelor’s Degree in an Information Technology related field, or 3+ years comparable experience in a technology administration role
Advanced knowledge of Microsoft Operating Systems, e.g., Windows Server and Windows 10/11
Administration experience with Public Cloud platforms with focus in Microsoft 365 and Azure
Experience using AI platforms and assistants such as Copilot, Claude, and ChatGPT.
Experience developing, configuring, or troubleshooting AI agents.
Experience in administration of e-mail platforms and security integrations such as Exchange Online, Proofpoint Essentials, and Mimecast
Experience in virtualization administration on platforms such as VMware vSphere and Hyper-V
Hands-on experience in deployment and management of routing, switching, wireless, and security appliance technologies using vendors such as Cisco, Palo Alto Networks, and Meraki
Proficient in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations
Exceptional written and oral communication skills
Exceptional interpersonal skills, with a focus on rapport-building and managing expectations.
Highly self-motivated and directed, in a fast-paced team environment.
Sharp attention to detail with proven analytical and critical thinking skills
Effective time management and excellent prioritization skills
Able to travel for business and work beyond normal business hours when necessary.
Able to lift and transport moderately heavy equipment such as computers, power supplies and servers more than 50lbs.
Preferred Skills
Experience with Managed Service Providers (MSP) preferred.
Financial Services or Life Science industry experience a plus
Certifications in cloud services, network management or cyber-security, such as Azure Fundamentals and VCP a plus but not required.
Experience in technical project management as applied to data/infrastructure migrations, relocations, major system upgrades, and new site deployments.
Working Conditions
Ability to work in an independent environment with moderate supervision.
Ability to work under a moderate noise level (i.e. working on an open floor with printers, telephones, and computers)
Overtime may be required to meet project deadlines (including late nights and weekends)
Ability to travel for business and work beyond normal business hours when necessary.
Ability to be flexible and successfully respond to multiple work pressures.
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Lifting and transporting moderately heavy objects, such as computers and peripherals
ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you!
Premier MSP and MSSP, specializing in cybersecurity, cloud, AI and data solutions for the alternative financial industry
Industry
Information Technology & Services
Company size
501-1,000 employees
Founded
1995
Headquarters
Boston, Massachusetts
LinkedIn followers
79,363
Total funding
$80M
Founded in 1995, ECI is the market leader in end-to-end technology solutions for the financial industry. We enable 1000+ forward-thinking organizations around the world to reach new performance levels through innovative technology solutions that drive business transformation. ECI uniquely understands the high touch needs of organizations in the financial space and our experience servicing these global leaders gives ECI the edge as your trusted technology partner. With offices across the United States, Europe, and Asia, we provide localized, personalized service on a global scale.
ECI employs more than 900 professionals around the world, and we have a proven track record of employing the best employees which is important when building out teams to support clients.
Offices: 100 High Street, 16th Floor, Boston, Massachusetts 02110, US · 529 Fifth Avenue, 7th floor, New York, NY 10017, US · 180 North LaSalle, Suite 2890, Chicago, IL 60601, US · 1010 Washington Boulevard, 9th floor, Stamford, CT 06901, US · New City Court, Ground Floor, 20 St Thomas Street, London, London SE1 9RS, GB
Outsourced IT ServicesPrivate Cloud Services & Hosted ITWorldwide Information Technology Support and ServicesDisaster Recovery ServicesPrivate Cloud ServicesManaged Cloud SolutionsCybersecurityand Digital ServicesInformation TechnologyInformation Services
Premier MSP and MSSP, specializing in cybersecurity, cloud, AI and data solutions for the alternative financial industry
Industry
Information Technology & Services
Company size
501-1,000 employees
Founded
1995
Headquarters
Boston, Massachusetts
LinkedIn followers
79,363
Total funding
$80M
Founded in 1995, ECI is the market leader in end-to-end technology solutions for the financial industry. We enable 1000+ forward-thinking organizations around the world to reach new performance levels through innovative technology solutions that drive business transformation. ECI uniquely understands the high touch needs of organizations in the financial space and our experience servicing these global leaders gives ECI the edge as your trusted technology partner. With offices across the United States, Europe, and Asia, we provide localized, personalized service on a global scale.
ECI employs more than 900 professionals around the world, and we have a proven track record of employing the best employees which is important when building out teams to support clients.
Offices: 100 High Street, 16th Floor, Boston, Massachusetts 02110, US · 529 Fifth Avenue, 7th floor, New York, NY 10017, US · 180 North LaSalle, Suite 2890, Chicago, IL 60601, US · 1010 Washington Boulevard, 9th floor, Stamford, CT 06901, US · New City Court, Ground Floor, 20 St Thomas Street, London, London SE1 9RS, GB
Outsourced IT ServicesPrivate Cloud Services & Hosted ITWorldwide Information Technology Support and ServicesDisaster Recovery ServicesPrivate Cloud ServicesManaged Cloud SolutionsCybersecurityand Digital ServicesInformation TechnologyInformation Services