Zionsville, Indiana, United States · Hybrid
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance ex…
Skills: Network Monitoring, Incident Management, Troubleshooting, SLA Management, Telemetry Analysis
Webster, Massachusetts, United States · Hybrid
$101k–$131k/yr
Summary Join Mapfre as a Manager, Telematics and help lead the strategy, innovation, and execution of our telematics capabilities across the Personal Lines portfolio. In this highly visible role, you'll drive initiatives…
Skills: Telematics Strategy, Product Management, Data Analytics, Vendor Management, Underwriting
Boston, Massachusetts, United States · On-site
$63k–$91k/yr
POSITION SUMMARY: Telecom Specialist will be responsible for day to day operations for BMCHS which includes 3 Boston Medical Center campuses, and Wellsense and 45 Community clinics. They will design, evaluate and maintai…
Skills: Ring Central, VoIP, Cisco Call Manager, NICE CXone, SIP
Menlo Park, California, United States · On-site
$184k–$257k/yr
Meta is seeking a Performance & Capacity Engineer to join the Capacity Engineering & Analysis team to focus on site-wide performance and capacity optimization at the intersection of all Meta products and services, and al…
Skills: Capacity Planning, Performance Engineering, Software Design, Mathematical Optimization, AI Modeling
North Reading, Massachusetts, United States · On-site
$144k–$194k/yr
Join Amazon Robotics' Embedded software team to tackle one of the most exciting challenges in robotics: creating intelligent safety systems that enable humans and robots to work safely side-by-side. We're looking for emb…
Skills: C, C++, Rust, Embedded Software Development, System Architecture
Orange, Connecticut, United States · On-site
$163k–$213k/yr
The base salary range for this position is dependent upon experience and location, ranging from: Boston, MA - $170,000 - $213,000 Orange, CT - $163,000 - $204,000 What We Offer: Competitive benefits and growth opportunit…
Skills: Process Governance, Digital Transformation, S/4HANA, Strategic Thinking, Change Management
Bedford, Massachusetts, United States · On-site
Overview Abacus Technology is seeking a Unified Communications (UC) Engineer to provide technical support for strategic network and information services at Hanscom AFB. This is a full-time position. Responsibilities Work…
Skills: Avaya Aura, SIP, H.323, Session Border Controllers, Network Debugging
Concord, Massachusetts, United States · On-site
$52/hr–$60/hr
Field Service Engineer - Plasma Technology Why Oxford Instruments? Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers …
Skills: Plasma Etch, Deposition Systems, Vacuum Technology, RF Power Systems, Electrical Troubleshooting
Burlington, Massachusetts, United States · On-site
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Product Engineering Internship, Simulation and Verification (Fall 2026) This PE Internship will be based out o…
Skills: Simulation, Verification, Electromagnetics, Signal Integrity Analysis, Signal Processing
Dedham, Massachusetts, United States · On-site
$110k–$118k/yr
Basic Qualifications Requires a Bachelor’s degree in Software Engineering, or a related Science, Engineering or Mathematics field. Also requires 2+ years of job-related experience or a Master's degree. Agile experience p…
Skills: CI/CD Pipeline Design, GitLab CI/CD, Embedded Software Development, Python, Bash
Framingham, Massachusetts, United States · Hybrid
$86k–$124k/yr
Job title: Data System Analyst Location: Framingham, MA About the job This position resides within the Operations group, which is part of the Global CMC Development organization and is responsible for supporting equipmen…
Skills: Data Management, Computer System Validation, GxP Compliance, Laboratory Automation, Enterprise Content Management
Webster, Massachusetts, United States · On-site
$150k–$185k/yr
Summary Mapfre is seeking a Director, Digital Acquisition to own and elevate the end-to-end customer acquisition journey across our Personal Lines portfolio. This high-impact role is responsible for driving growth by opt…
Skills: Digital Acquisition, Funnel Optimization, AI-Driven Insights, Predictive Analytics, A/B Testing
Cambridge, Massachusetts, United States · On-site
About Blitzy Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revol…
Skills: Enterprise Architecture, AI Code-Generation, Technical Validation, Executive Communication, MEDDPICC
Toronto, Ontario, Canada · Hybrid
$127k–$236k/yr
The Lead Full Stack Engineer is accountable for defining, scaling, and continuously improving a core technology practice that underpins business strategy and delivery outcomes. This role combines deep technical expertise…
Skills: Full Stack Development, Technical Leadership, Azure, Azure Kubernetes Service (AKS), DevOps
Gloucester, Massachusetts, United States · On-site
$29/hr–$39/hr
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Plasma Etch, RF Plasma Systems, High Voltage Electrical Diagnostics, High Vacuum Systems, Mechanical Diagnostics
Boston, Massachusetts, United States · Hybrid
Build the model that reads the whole scan. For over a decade, radiology AI has meant narrow tools that flag one finding and stop. We think that is a dead end. We are building the model that reads a CT the way a radiologi…
Skills: PyTorch, Custom Architectures, Distributed Training, Vision-Language Learning, Foundation Models
Boston, Massachusetts, United States · Hybrid
We are a Site Intelligence company transforming how industrial businesses operate. Our platform turns your existing infrastructure into a source of actionable operational intelligence, enabling teams to see what's happen…
Skills: Enterprise Sales, Full-cycle Sales, B2B Software Sales, Lead Generation, Contract Negotiation
Framingham, Massachusetts, United States · On-site
Since 1998, Lytx has been at the forefront of the video telematics industry, leveraging AI-driven machine vision and big data to protect fleets and drivers across 85+ countries. At Lytx, we believe in making an impact—sa…
Skills: Outbound Prospecting, Lead Qualification, Cold Calling, CRM Management, Salesforce
Billerica, Massachusetts, United States · On-site
$120k–$180k/yr
Boston Materials produces advanced materials with enhanced energy transfer properties using its patented Z-axis Carbon Fiber technology. The Company's products solve critical performance bottlenecks in applications spann…
Skills: Manufacturing Scaling, QA/QC Systems, Ignition/SCADA, Tulip/MES, Minitab
Webster, Massachusetts, United States · Hybrid
$150k–$185k/yr
Summary Mapfre is seeking a Director, Digital Acquisition to own and elevate the end-to-end customer acquisition journey across our Personal Lines portfolio. This high-impact role is responsible for driving growth by opt…
Skills: Digital Acquisition, Funnel Optimization, AI-Driven Insights, Predictive Analytics, A/B Testing
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The NOC Operator 1 serves as the final escalation point for service-impacting incidents, driving them to full resolution through advanced troubleshooting and stakeholder coordination. They are also responsible for monitoring IT infrastructure, triaging alarms, and performing initial ticketing duties.
Candidates should have an associate's degree in a technical discipline or equivalent experience and familiarity with IT telemetry monitoring tools. Strong communication skills and the ability to respond to critical incidents under pressure in an SLA-driven environment are required.
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.
Why This Role Matters:
The NOC (Network Operations Center) Operator 1 role is the final escalation point within the NOC for all service-impacting incidents and is responsible for driving these issues to full resolution. This role encompasses advanced troubleshooting, executing remediation actions as defined by NOC Method & Procedures, and managing the incident resolution process end-to-end. The NOC Operator 1 will establish and lead conference bridges with relevant stakeholders, escalate incidents to leadership at predefined SLA intervals, and issue mass communications to inform impacted stakeholder groups across the organization when necessary, according to NOC process. When not engaged in escalated incident management duties, the NOC Operator 1 is also responsible for performing all functions of the NOC Analyst roles, including monitoring, triaging, and initial ticketing of service-impacting events. An effective NOC Operator 1 will demonstrate the technical expertise, communication skills, and leadership necessary to ensure the timely resolution of critical incidents while also maintaining operational effectiveness in all NOC duties.
The NOC Operator role is expected to exhibit a high level of proficiency in IT network, systems, and application infrastructure monitoring, troubleshooting, and incident management. This role requires in-depth knowledge of NOC processes and the ability to execute them effectively under pressure. The NOC Operator will take ownership of escalated incidents, coordinating resolution efforts from initial escalation to final resolution while maintaining clear and consistent communication with all stakeholders. Additionally, the NOC Operator will fulfill all duties of the NOC Analyst, including responding to alarms, triaging incidents, and escalating issues when necessary. The ability to manage conference bridges, escalate issues to leadership, and disseminate mass communications during high-severity incidents is essential. The NOC Operator will also contribute to post-incident analysis and continuous improvement of NOC procedures.
This Hybrid role begins with 30 days of on-site training, Monday to Friday, 8am - 5 pm ET in Zionsville, IN. After training, the position shifts to a Hybrid schedule with three in-office days and two remote days per week. The in-office days will be Tuesday through Thursday each week and are required to support critical business monitoring services that have been setup in the NOC room specifically. The weekly schedule includes one weekend day and four weekdays. During important company events or major team meetings that involve other employees travelling to the office from out of town, this role occasionally requires Monday or Friday to also be worked in the office, not to exceed two weeks per month.
Available Schedules:
Mandatory On-Site Requirement:
How You'll Contribute:
What We're Looking For:
Benefits Highlights:
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required. Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
#LI-AS1Group 1001 is a collective that empowers companies to create positive growth. Our insurance and annuities are easy to understand and accessible to all. Our online investing platform gives individuals control over their savings. Our technology and innovation help companies succeed. And our strategic partnerships bring people together through education and sports. Group 1001 comprises the following brands: Delaware Life, Gainbridge®, Clear Spring Life and Annuity Company, Clear Spring Property and Casualty Group, and the RVI Group, among others.
Offices: 10555 Group 1001 Way, Zionsville, IN 46077, US
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