Springfield, Massachusetts, United States · On-site
$65k–$67k/yr
Senior
Clinical Program Manager Salary Range: $68,000 - $70,000 / year + Phenomenal Benefits Package At the Center for Human Development (CHD), we don't just provide services—Care Finds a Way. We are a diverse, inclusive,…
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The Massachusetts Department of Public Health (DPH) is seeking an experienced and strategic leader to serve as the Rural Population Health Manager within the Rural Health Transformation Program (RHTP), a notable $896 mil…
Skills: Population Health Management, Strategic Planning, Grant Management, Chronic Disease Management, Value-Based Care
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Marlborough, Massachusetts, United States · On-site
Entry level
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Springfield, Massachusetts, United States · On-site
$53/hr–$55/hr
Senior
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Northampton, Massachusetts, United States · On-site
$16/hr–$17/hr
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Northborough, Massachusetts, United States · Hybrid
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Mid level$125M raised
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Worcester, Massachusetts, United States · Hybrid
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$65k–$67k/yr
Full-time
postgraduate degree
Phenomenal Benefits Package
Posted 60d ago
~40 hrs/week
Responsibilities
Establish and oversee a residential housing model based on housing first and harm-reduction principles. Lead a multidisciplinary team to stabilize participants by connecting them to mental health and substance use resources.
Requirements
Requires a Master's Degree in a professional field and at least 5 years of clinical experience with significant supervisory experience. Must possess deep knowledge of homelessness, addictions, and crisis management, along with CPR/First Aid certification and a valid driver's license.
At the Center for Human Development (CHD), we don't just provide services—Care Finds a Way. We are a diverse, inclusive, and dynamic team dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD, celebrating differences isn't just a policy—it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a proud reflection of those we serve.
If you are a visionary clinical leader ready to build a community where care always finds a way, we want you on our team! CHD is currently seeking a Clinical Program Manager to join our team located in Holyoke, MA.
The Opportunity: Lead, Innovate, and Stabilize
As the Clinical Program Manager for our DPH/BSAS-funded Low Threshold Housing Program (LTH), you will establish and oversee a residential housing model founded on the principles of housing first, harm-reduction, and trauma-informed care. Working closely with divisional leadership, you will guide staff and program operations toward individual stabilization by connecting participants to mental health, primary care, and substance use resources.
Your Impact & Responsibilities:
· Program Leadership: Promote trauma-informed and harm-reductive sheltering practices. Manage participant referrals, intake, admissions, and discharges according to contract guidelines to ensure the site remains filled to capacity.
· Staff Supervision & Development: Orient, train, and supervise a team of case managers, community health workers, and direct care staff. Conduct weekly staff meetings, weekly individual supervision, and annual evaluations while ensuring contract training compliance.
· Operations & Compliance: Manage site scheduling and vacation requests to ensure 100% staff coverage, stepping in to cover shifts if necessary. Monitor site compliance regarding contracted rehousing, database management, and BSAS case file standards.
· Crisis & Risk Management: Direct risk management efforts, participate in on-call elevation protocols, and respond immediately to medical, mental health, or substance use crises to maintain a safe, therapeutic atmosphere.
· Facilities & Administration: Coordinate operations with administrative, fiscal, and HR entities. Liaise with maintenance or property management regarding facility repairs, and assist with landlord and City office compliance.
What You Bring (Minimum Qualifications):
· Education & Experience: Master’s Degree in a professional field (e.g., MSW), 5 years of clinical experience, and significant prior supervisory experience in the field of human services.
· Industry Expertise: Deep training and knowledge regarding homelessness, addictions, crisis management, and working with psychiatric or substance use histories.
· Certifications & Logistics: CPR & First Aid Certification, a valid driver's license for occasional client transport in Agency vehicles, and the ability to manage the physical and mental demands of a busy residential program.
Success Factors (Your Professional DNA):
· Leadership Style: An assertive, confident, and goal-oriented leader with a strong sense of vision, high energy, and commitment to human potential.
· Resilience & Empathy: Performs exceptionally well under stress, handles change productively and demonstrate deep sensitivity to issues of diversity and oppression.
· Interpersonal Approach: Maintains a cheerful, open, and direct communication style that fosters teamwork and strong social service networks.
Connect with our team today! If you are ready to bring your clinical leadership to an organization where care always finds a way, do not wait—apply today to join our team. We look forward to hearing from you!
Related keywords
Low Threshold HousingDPH/BSASHousing FirstHarm ReductionTrauma-Informed CareClinical DirectorMental HealthSubstance UseCase File StandardsCPR CertificationFirst Aid CertificationHuman ServicesResidential ProgramCrisis InterventionPsychiatric History
The Center for Human Development, Inc. (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.
With over 70 programs and services, CHD is Western Massachusetts’ largest and most successful social service organization, delivering a broad array of critical services with proven effectiveness, integrity and compassion. CHD has been helping people build strong, productive relationships since 1972. Each year, our community based social service and behavioral health programs reach over 18,000 people in Western Massachusetts and Connecticut. We currently employ more than 1,400 professionals across all of our locations. Working in local communities, and partnering with local agencies, we provide focused, personalized services that promote real and lasting change.
CHD is driven by a focus on excellence and a spirit of innovation. As a non-profit organization, our only motivation is helping people create successful lives. All of our relationships are rooted in respect – for our clients, for the communities we are honored to serve, for our colleagues, and for all the lives we touch.
Offices: 332 Birnie Avenue, Springfield, MA 01107, US
human servicesmental health treatmentyouth mentoringfamily stabilizationsubstance abusefoster careearly interventionelder careaddiction treatmentintellectual disabilities
How much do Social Services jobs in Massachusetts pay?
Based on 1746 listings with disclosed salaries, most social services jobs in Massachusetts pay between $60k–$107k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Massachusetts right now?
There are currently 8,885 open social services positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Massachusetts?
Companies currently hiring include MassDEP, Venture Community Services, Guardian Angel Senior Services, Vinfen, Mass General Brigham, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Massachusetts?
Yes — 983 of the 8885 open social services positions offer remote or hybrid work (168 remote, 815 hybrid).
How do I apply for Social Services jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.