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Part-time
high school
Paid time off, Flexible hours, Career advancement, Employee discount, Referral bonus
Posted 16h ago
~40 hrs/week
Responsibilities
The Keyholder supports the management team in maintaining store operations and delivering an exceptional customer experience. Responsibilities include processing transactions, merchandising, and providing styling advice to drive sales.
Requirements
Candidates must have at least 2 years of retail or customer service experience and a high school diploma. Proficiency in POS and ERP systems, along with flexible availability for evenings and weekends, is required.
Full job description
Company Description
With a strong online presence and more than 200 stores across the country, Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As Reitmans celebrates its 100th anniversary, the proudly Canadian retailer continues its long-standing mission to empower and inspire women through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at Reitmans.
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.
Job Description
As a Key Holder, you will support the management team in creating a welcoming, customer-focused environment that reflects the brand’s image. You bring energy, style expertise, and a customer-first mindset to every interaction, whether assisting on the sales floor, helping in the fitting room, or completing transactions at the cash desk. Your reliability and attention to detail ensure smooth store operations and an exceptional shopping experience.
Key Responsibilities
Deliver an outstanding customer experience that builds strong relationships and encourages loyalty.
Process transactions efficiently and accurately, ensuring customers feel supported and valued at checkout.
Use product knowledge and current promotions to drive add-on sales and support store performance.
Maintain merchandising and presentation standards to keep the sales floor clean, organized, and visually appealing.
Support daily store operations, including opening and closing procedures, to ensure smooth and consistent execution.
Uphold a customer-first approach by offering styling advice, answering questions, and contributing to an engaging and inclusive environment.
Qualifications
2+ years of experience in retail, sales, or customer service (experience with opening/closing responsibilities is preferred).
Strong customer service skills with the ability to create a welcoming and engaging shopping experience.
Excellent multitasking and organizational abilities in a fast-paced environment.
Passion for fashion: good sense of style and solid knowledge of fashion trends.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Flexible availability; able to work evenings, weekends and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.
Additional Information
What Sets Us Apart
Hiring rateof $0.80 above minimum wage(rate may be greater based on relevant experience)
Exclusive Benefits:
Paid Time Off: Flexible days and vacation time to help you balance school, work and personal life
Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
Career Advancement: Opportunities for professional growth and career development
Enjoy up to 70% offon personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
Generous Referral Policy: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn!
*Certain conditions apply
Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
Why Reitmans (Canada) Limited
At RCL (as we affectionately call ourselves), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores, we are always finding new ways to create memorable experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry.
We are proud of our almost one hundred years of history as Canada’s fashion retail icon, and we have a remarkable story to tell. Operating under three flagship brands – Reitmans, PENN. and RW&CO. – we thrive by demonstrating our passion for fashion. Our innovation and drive to constantly raise the bar on customer experience is complemented by our dedicated and talented team – our most important asset.
Being RCL is all about caring for our people, working collaboratively and authentically, while inspiring performance. Our values come to life through the passionate people we hire, the charities we support and business relationships we create both in Canada and abroad.
Come fashion your new career with us
careers.smartrecruiters.com/ReitmansCanadaLteLtd/en
Offices: 250 Sauve West, Montreal, Quebec H3L 1Z2, CA
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