North York, Ontario, Canada · On-site
$18/hr
Part-Time Swim Care & Office Administrator The Opportunity In this role you will be working closely with our management team, aquatic team, and clients to create a fun, safe, and supportive environment for all. The role …
Skills: Customer Service, Hospitality, Sales, Administrative Support, Communication
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The role involves delivering exceptional customer service, managing swim registrations, and supporting sales operations. Additionally, the administrator is responsible for maintaining facility cleanliness and providing operational support during emergencies.
Candidates must have previous experience in customer service, hospitality, or retail and possess strong communication and computer skills. Proficiency in Microsoft Office and registration software is required, along with a valid First Aid certification and a clean Vulnerable Sector Police Check.
Part-Time Swim Care & Office Administrator
The Opportunity
In this role you will be working closely with our management team, aquatic team, and clients to create a fun, safe, and supportive environment for all. The role is crucial in promoting our programs, ensuring client satisfaction, and supporting operational efficiency.
You’ll be at the forefront of client engagement, helping them understand the benefits of our swim programs and encouraging registrations. This role combines customer service, sales, and administrative responsibilities to help us make a splash in the world. Must be willing to work at all Davina’s Swim House locations
The Part-Time Swim Care & Office Administrator is responsible for delivering exceptional customer service, supporting swim registration and sales, maintaining a welcoming and professional facility environment, and ensuring every swimmer and family has a positive experience from their first inquiry through ongoing participation in our programs.
Team members are expected to go beyond basic customer service by:
Success in this role will be measured by:
At Davina’s Swim House, we do more than register swimmers for lessons — we create a community where children gain confidence, families feel connected, and every interaction reflects care, warmth, professionalism, and unforgettable hospitality.
At DSH, we’re committed to diversity, equity, and inclusion. We are an equal opportunity employer. We welcome and encourage applications from ALL qualified candidates. If, at any point in the recruitment process, you require any accommodations or assistance, please contact us at [email protected]. We thank all candidates for their interest in DSH however, only those candidates selected for an interview will be contacted.
Building confident swimmers, one splash at a time!
At Davina's Swim House, swimming lessons are taught by professionally certified instructors with sincere and caring demeanours. Their years of experience ensure an extremely safe and welcoming environment for every swimmer — our #1 priority. Each instructor is trained in-house with Davina's unique hands-on teaching methods, ensuring consistent and effective lessons are offered to every person learning to swim in our pools. From babies as young as 4 months to adults, we have a program for every age and skill level. We offer 6 convenient locations across Toronto, North York, Scarborough, Vaughan and Thornhill — Marlee, Carluke, Jarvis, Dufferin, Port Union and Fern — with indoor heated pools maintained at 88–90°F year-round. Programs include Parent & Tot, Foundations, Stroke Development, Private and Semi-Private lessons, Adult swim classes and a full aquatic leadership path including Bronze, Lifeguard, Swim Instructor, First Aid and Babysitting certifications. Family-owned and community-rooted since 2003. Building confident swimmers, one splash at a time. 💙
Offices: 145 Marlee Ave, Toronto, Ontario M6B 3H3, CA · 14 Carluke Crescent, Toronto, Ontario M2L 2H7, CA · 4884 Dufferin St, North York, Ontario M3H 5S8, CA · 404 Jarvis St, Toronto, Ontario M4Y 2G6, CA · 263 Port Union Rd, Scarborough, Ontario M1C 2L3, CA
Building confident swimmers, one splash at a time!
At Davina's Swim House, swimming lessons are taught by professionally certified instructors with sincere and caring demeanours. Their years of experience ensure an extremely safe and welcoming environment for every swimmer — our #1 priority. Each instructor is trained in-house with Davina's unique hands-on teaching methods, ensuring consistent and effective lessons are offered to every person learning to swim in our pools. From babies as young as 4 months to adults, we have a program for every age and skill level. We offer 6 convenient locations across Toronto, North York, Scarborough, Vaughan and Thornhill — Marlee, Carluke, Jarvis, Dufferin, Port Union and Fern — with indoor heated pools maintained at 88–90°F year-round. Programs include Parent & Tot, Foundations, Stroke Development, Private and Semi-Private lessons, Adult swim classes and a full aquatic leadership path including Bronze, Lifeguard, Swim Instructor, First Aid and Babysitting certifications. Family-owned and community-rooted since 2003. Building confident swimmers, one splash at a time. 💙
Offices: 145 Marlee Ave, Toronto, Ontario M6B 3H3, CA · 14 Carluke Crescent, Toronto, Ontario M2L 2H7, CA · 4884 Dufferin St, North York, Ontario M3H 5S8, CA · 404 Jarvis St, Toronto, Ontario M4Y 2G6, CA · 263 Port Union Rd, Scarborough, Ontario M1C 2L3, CA
